'Neutral person' diaporamas de présentation

Qualitative interviews with parents and children

Joan Hunt Oxford Centre for Family Law and Policy. Qualitative interviews with parents and children. The parent sample. 41 parents (40 families) 27 resident; 14 non-resident All reported contact problems at some point Contact taking place in all but one case

431 views • 19 slides

Handling Customer Questions and Objections

Handling Customer Questions and Objections. Objection or Excuse?. Objections - Honest reasons a customer has for not making a purchase. Excuses - Insincere reasons for not making a purchase. Objections! A welcomed thing?.

589 views • 12 slides

Chapter Thirteen

Chapter Thirteen. Alternative Dispute Resolution. Alternative Dispute Resolution (ADR). Alternative dispute resolution involves resolving disputes outside the normal court process. Binding and Nonbinding ADR.

231 views • 7 slides

159 views • 5 slides