'Polite questions' diaporamas de présentation

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Indicator 2.03 - Resolve conflicts with/for customers to encourage repeat business

Indicator 2.03 - Resolve conflicts with/for customers to encourage repeat business. MARKETING. Discussion . Give examples of times you have encountered difficult customers at your job. What happened? What was the outcome? OR

285 views • 18 slides

Indicator 2.03 - Resolve conflicts with/for customers to encourage repeat business

Indicator 2.03 - Resolve conflicts with/for customers to encourage repeat business. MARKETING. Discussion . Give examples of times you have encountered difficult customers at your job. What happened? What was the outcome? OR

291 views • 18 slides

Customer Dialog

Customer Dialog. Cole Harty. Types of Customers. Argumentative Leave-me-alone Insulting Domineering/Superior Slow/Methodical Suspicious Dishonest Complaining Irritable/Moody Impatient. Argumentative Customers. Ask simple, polite questions with options. Keep most

305 views • 18 slides

Indicator 2.03 - Resolve conflicts with/for customers to encourage repeat business

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Customer service

Customer service. Ashley Handy. Wordle. Who must deal with customers?. Nearly everyone who works will eventually deal with customers, which is why we, as students, must learn how to handle all different types of customers. What are the different difficult customers ?.

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Customer Service

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Project One---Starting Your Business

Project One---Starting Your Business. Applying for a job. Objectives. To enable Ss to talk about job applications and interviews To practice reading and listening for specific information To practice writing a letter of application To review indirect questions

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Unit 7b- Murder Mysteries ( tag questions and indirect questions . (page 104)

Unit 7b- Murder Mysteries ( tag questions and indirect questions . (page 104). Aims : Confirming information about something that you think is true Asking polite questions. AGENDA. Review previous lesson Lead in READING-LISTENING GRAMMAR COFFEE BREAK PRONUNCIATION / SPEAKING

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Kapitel 12

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Customer Service

Customer Service . By: Brittney Croes. Types of Customers. Argumentative: C ustomers that are just looking for a problem. Impatient: C ustomers who show verbally and nonverbally that they do not want to wait. Complaining: Customers that think nothing is right.

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Customer service

Customer service. By Trey Damico. Type of customers. Argumentative Impatient Leave-me-alone Irritable/Moody Insulting Complaining Domineering/Superior Suspicious Slow/Methodical Dishonest. How to deal with them. Argumentative: You should ask polite questions.

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Customer Dialogue

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Customer Dialog 2

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Answer Yes,and Polite Questions That Expect the Questions

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Customer dialog

Customer dialog . By Kendall Isaacson. The types of difficult customers and guidelines. Argumentative- ask simple and polite questions Impatient- agree on common points Leave-me-alone- be patient Irritable/moody- do your job and stay positive Insulting- stay neutral

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Customer Service Dialogue

Customer Service Dialogue. By: Josh Kelly. Types of Customers. Argumentative Impatient Leave-me-alone Irritable/moody Insulting. Complaining Suspicious Dishonest Slow/methodical Domineering/superior. What should you do?. Argumentative: Ask simple, polite questions with options.

171 views • 5 slides