'Quality gaps' diaporamas de présentation

Examples of Research Happening in the Department of Surgery

306 views • 18 slides

Update on global progress in ART outcomes Silvia Bertagnolio HIV Department WHO, Geneva

Update on global progress in ART outcomes Silvia Bertagnolio HIV Department WHO, Geneva. Significant progress towards ending AIDS. WHO/UNAIDS July 2019. Many gaps in service access and quality remain. An ambitious treatment target to help end the AIDS epidemic By 2020. 90-90-90. 90%

170 views • 16 slides

Service Quality and Higher Education

Service Quality and Higher Education. Lee Pridmore BA (Hons) MA University of Derby. Introduction. Sustainable competitive advantage? What is good service quality? Understand what customers want? . SERVQUAL. Perceptions and Expectations Quality Gaps

292 views • 10 slides