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ERP Strategy for Global Enterprises with focus on Millennial Generation

ERP Strategy for Global Enterprises with focus on Millennial Generation. Dipanjan Saha VP & Head of Delivery – CIBER India. CIBER – At a Glance.

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ERP Strategy for Global Enterprises with focus on Millennial Generation

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  1. ERP Strategy for Global Enterpriseswith focus on Millennial Generation Dipanjan Saha VP & Head of Delivery – CIBER India

  2. CIBER – At a Glance A $1.1 billion Global IT services company that builds, integrates and supports applications and infrastructures for business & government in over 72 offices and 19 countries • Founded in 1974 • More than 8000 employees • NYSE: CBR - Headquartered in Denver • 72 Offices in 19 countries • US, Europe, ROW • Local Accountability with Global Delivery: • Domestic & Off-Shore • Growth & Profitability for 36 years • Named one of the Top Ten “Best Managed” Global Outsourcers • Focus on Quality More than 2000 satisfied clients globally | Caring Culture | End-to-end solution provider

  3. Breakup of Overall MarketInto Various Revenue Types ERP application revenue estimate by revenue type YoY Growth 10% 100% 12,907 11,734 90% Implementation / Services / Consulting / Custom Development 10% Application Software Maintenance Alternate Pricing and Delivery(Subscription, Host, SaaS) Application Software License Others 80% 70% 15,390 13,991 16.8% 60% 631 737 50% 9.6% 40% 13,668 12,465 30% 9.9% 20% 650 591 2010 2009 10% In $ Million 0% • Mostly, the license sales revenue is less than half of the service and support revenue in an ERP project • While SaaS has more acceptability that subscription and hosting models, it has still not become mainstream. It is expected to become the preferred mode of delivery in the next 2-3 years, especially in the SME segment • LE/ME are still taking the more tried and tested on premise ERP approach rather than the alternate delivery models

  4. ERP Market Trends & Drivers

  5. Benefits of Moving ERP system to Cloud Potential Solution: Migration to SaaS, cloud, & best of breed solution Smaller SaaS & Cloud Point Solutions • BENEFITS OF MOVING TO CLOUD • Legacy Upgrade — Migrating to a cloud-based deployment companies can avoid the cost of the new infrastructure. • Two Tier ERP — Cloud-based deployment for that regional or business unit instance. • Divestiture — Cloud-based deployment to bring the new entity online.

  6. Current Trend in SaaS ERP Adoption Q4 2010 Foresights Software Survey • Growth in ERP SaaS adoption, mainly via a two-tier ERP strategy • 9% using some form of ERP SaaS solution. • Two-thirds (10%) of these planned implementations will use the new ERP SaaS solution to complement existing ERP assets. Overall innovation will further accelerate as ERP SaaS moves upmarket.

  7. ORCHESTRATIONS SAP’s Product Strategy On Device On Premise On Demand TECHNOLOGY

  8. Cloud Computing & SAP’s On-Demand Solution • Integrated On-demand Suite for Small and Midsized Enterprises • SAP Business ByDesignis a complete on-demand suite based on industry-leading architecture • Available in six major countries since beginning of August (Feature Pack 2.5) • Core to SAP’s on-demand strategy • Line of Business Solutions for Large Enterprises • Aimed at areas most suitable for on-demand extensions to an on-premise core, e.g.: • Customer Relationship Management • Expense Management • Talent Management • Carbon Management • Seamless integration with on-premise SAP Business Suite

  9. SAP’s On-Demand Portfolio

  10. Growing business intelligence platform market BI grew at a whooping 47%.. According to industry sources, the BI market is forecast to grow at a compounded annual growth rate (CAGR) of 7.9% during 2007- 2012 period. SAP is well-positioned in this segment. It offers solutions for business users through its BusinessObjects portfolio. The portfolio consists of: • SAP BusinessObjects business intelligence (BI) solutions, • SAP BusinessObjects information management (IM) solutions, • SAP BusinessObjects intelligence platform, • SAP BusinessObjects enterprise performance management (EPM) solutions, • and SAP BusinessObjects governance, risk, and compliance (GRC) solutions. • Trends • Mobile analytics • Predictive, • Operational BI • Govt. beginning to look at it • Total Market share – 2010: $10.5 Billion • Total Market share – 2009 : $9. 3 Billion • Growth: 13.4% • SAP’s Market Share – 2010: 23% • SAP’s Market Share – 2009: 16.8% • Growth: 6.2% • Includes: • BI Platform – 63.7% • Corporate Performance Management – 20.6% • Analytical – 15.7%

  11. Mobile Trends

  12. Increasing acceptance of individual-liable devices in the enterprise is the key driver for Mobility market Mobility Market By Region Worldwide Mobility Market € 264mn +8% € 245mn 9.2% € 228mn 8.9% € 212mn € 197mn 7.3% 2010 2011 2012 2013 2014 2010 2014 America EMEA APAC Source: IDC Report, “Worldwide Mobile Device Management Enterprise 2009 -2013”, July 2009

  13. SAP continues to be the market leaderin mobility market with around 20% of the market share Mobility Market By Key Players • Sybase, an SAP Company, continues to be the market leader in this space and holds a 19.7% share of the market in 2009 • Motorola realized the greatest growth, with 67.8% (largely fueled by the release of MSP3 in June 2008) • Followed by AirWatch at 55%, Wavelink at nearly 16%, and Odyssey Software at 10.2% • Other key players include Motorola, SOTI, Avocent, Good Technology, Mformation, AirWatch etc.. € 180 mn € 183 mn 100% 2.5% 2.8% 4.6% 4.3% 4.8% 4.6% 6.1% 5.9% 9.5% 9.5% 19.7% 19.2% 2008 2009 Wavelink BMC Microsoft CA Symantec Sybase Odyssey Software HP Others Novell IBM Tivoli Source: IDC Report, “Worldwide Mobile Device Management Enterprise 2009 -2013”, July 2009 13

  14. SAP’s Mobility Portfolioensures complete solution • SAP Mobility Platform • Mobile Applications • Mobile Services

  15. SAP’s Mobility Portfolioensures complete Solution • SAP Mobility Platform SAP EMPLOYEE PRODUCTIVITY APPS • Human Resources • SAP Employee Lookup • SAP Leave Request • SAP Time Capture • SAP HR Approvals • Procurement • SAP Shopping Cart Approvals • SAP SRM Supplier Search • SAP Quality Issue • Finance • SAP Travel Receipt Capture • SAP Travel Report • SAP Travel Expense Approvals • SAP Payment Approvals • Sales • SAP Sales Order Notification • SAP Material Availability • SAP Customers and Contacts • SAP Customer Financial Factsheet • SAP Order Status • Mobile Applications • Mobile Services • SAP CRM SALES • SAP Workflow • SAP FIELD SERVICES • SAP RETAIL EXECUTION • SAP EAM WORK ORDER

  16. SAP’s Mobility Portfolioensures complete Solution • SAP Mobility Platform • Provide Customer Intelligence • Loyalty program reporting • Analytics on SMS delivery • Build Customer Awareness • Global SMS delivery • Mobile Applications • Mobile Services • Enable Customer Transactions • Mobile payments & banking • Mobile money transfer • Strengthen Customer Relationships • Mobile loyalty • Mobile coupons

  17. To Summarize… • Organizations looking at extending the business processes to ensure higher productivity • Customers looking at Innovative ways to reduce the overall TCO • Need for real time data for faster decision making • This calls for a well defined SAP Strategy and … • …it does not stop there…it has to be executed!!! • CIBER can HELP!

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