Facility Resource Emergency Database

1. Facility Resource Emergency Database FRED

3. Where did FRED come from? • FRED was contracted and implemented in Maryland by the Maryland Institute for Emergency Medical Service Systems (MIEMSS) in response to an urgent need for rapid information management between agencies during major incidents.

5. WHY PA? • The PA Department of Health has directed that the FRED system be made available to all hospitals and emergency management agencies including PSAPs, EMAs, and EMS services

6. What is FRED • The FRED 2.0 system is designed to alert emergency responders in the event of a crisis or a situation that may warrant a response. The FRED 2.0 system is designed to provide information about the emergency to providers in affected areas and enable to the providers to report information about available resources:

7. FRED will replace the existing cumbersome system of telephone calls to alert agencies and retrieve vital information for managing the crisis FRED is an Internet based program that alerts all components of an emergency medical situation Why FRED?

8. FRED will not require the computer to be completely “tied-up” but just monitoring the web page and can be minimized on the desktop. When an event occurs, a designated agency will send out an alert that will trigger an audible signal on the computer. Benefits to PA Users

9. Alerting Flow Chart

10. 1. Alerts can be sent to a text pager/phone and email. 2. Develop smaller alert groups. 3.Alert sound has been changed to prevent confusion with other hospital equipment. 4. The sound will stop once the inputting of the data is completed. 5. Pennsylvania logo is now on the opening page. Other enhancements that are invisible to users. Changes to FRED

11. Definitions/Concepts • • Providers and Provider Classes: • − Providers are entities that have resources for emergency events. Examples of providers are: Union Town Hospital, York County EMA, etc. • − In this system, providers are categorized by the type of provider class they are: hospitals, ambulance companies, pre-hospital resources and EMS, for example.

12. Definitions/Concepts • Resources and Resource Groups: • − Resources are the things that provider have: Type O Negative Blood, Anthrax Vaccine, Air Compressors, Bulldozer Tenders, Trench Rescue, PICU Beds, etc. • − Resources are categorized into Resource groupssuch as Psychological Resources, NDMS, Pediatric, EMS, etc. Resource groups are used to keep similar resources on the same screen for data entry and for reports.

13. Definitions/Concepts • Resource Provider Classes and Resources: • − FRED 2.0 knows what kind of resources each class of providers have. In fact, creating a resource provider class is done by naming a provider class and identifying what resources that class should have.

14. Definitions/Concepts • Users • Users are the people who will log into the system to monitor for an alert and respond by providing requested data. Users can be assigned to one or more providers; users can do data entry for the providers to which they are assigned.

15. Definitions/Concepts • Contacts • Contacts are the people who will be notified when an alert is sounded. Contacts can be assigned to one or more providers. Contacts can be notified via email or text message when an alert is sounded.

16. Definitions/Concepts • Alerts • An alert is an event or emergency to which providers should respond. Creating and activating an alert is the process that FRED 2.0 uses to notify providers that action and information is needed.

17. Definitions/Concepts • Alert Groups • Alerts are targeted at specific groups of providers called Alert Groups. FRED 2.0 administrators can create alert groups that include providers in specific geographic areas (Jurisdictions), specific providers, or even specific users.

18. Using the System

19. Using the System • Logging In • In order to use the system, you will need a user name and password. Your FRED administrator has assigned this to you. If you do not have a user name and password, please see your supervisor.

24. Using the System • The Monitoring Screen • Once you enter a valid user name and password you will see the monitoring screen.

25. ALERT

26. Using the System • This screen will update every two minutes. If an alert is issued that affects the logged-in user, the screen will update to display the alert information as shown in the example below:

30. Using the System • Logging in past the monitoring screen: • Click the Login To Secure Area button to display the second login screen:

35. Using the System • Upon providing a correct user name and password, the operator will receive the Active Alerts menu screen. • The Active Alerts Menu has shortcuts to commonly used features in this system. • Click on any of the blue menu items to view the following display and/or update screens:

36. Using the System • • Data Entry/Provider Listing: Displays the following information about the resource provider: • − General Information. • − Contact Information. • − Available Resources. • − Active Alert Resources.

37. Using the System • Alert Details: Displays information regarding active alerts associated with the Resource Provider • • Reports: Allow the user to generate reports regarding alerts associated with the Resource Provider • • Chat: Routes the user to the Chat feature. This feature is currently not available. • • Logout: Logs the user completely out of the FRED 2.0 system

38. Using the System • Click on Data Entry/Provider Listing to respond to an alert.

41. From the Provider Information screen, the operator will click on Active Alert Resources.

42. All alerts are displayed. Click on the alert description to enter resource availability.

43. The resources associated with the alert are displayed and available for entry. As information is entered, the entry field will be highlighted in light red. The operator will click Submit when all data has been entered.

44. The Active Alert Resources screen will be displayed with the date and time of update.