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Introduction to Management and Organizations

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Introduction to Management and Organizations

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    1. 2007 Prentice Hall, Inc. All rights reserved. Introduction to Management and Organizations Chapter 1

    2. 2007 Prentice Hall, Inc. All rights reserved. 12 L E A R N I N G O U T L I N E Follow this Learning Outline as you read and study this chapter. Who Are Managers? Explain how managers differ from non-managerial employees. Describe how to classify managers in organizations. What Is Management? Define management. Explain why efficiency and effectiveness are important to management.

    3. 2007 Prentice Hall, Inc. All rights reserved. 13 L E A R N I N G O U T L I N E (contd) Follow this Learning Outline as you read and study this chapter. What Do Managers Do? Describe the four functions of management. Explain Mintzbergs managerial roles. Describe Katzs three essential managerial skills and how the importance of these skills changes depending on managerial level. Discuss the changes that are impacting managers jobs. Explain why customer service and innovation are important to the managers job.

    4. 2007 Prentice Hall, Inc. All rights reserved. 14 L E A R N I N G O U T L I N E (contd) Follow this Learning Outline as you read and study this chapter. What Is An Organization? Describe the characteristics of an organization. Explain how the concept of an organization is changing. Why Study Management? Explain the universality of management concept. Discuss why an understanding of management is important. Describe the rewards and challenges of being a manager.

    5. 2007 Prentice Hall, Inc. All rights reserved. 15 Who Are Managers? Manager Someone who coordinates and oversees the work of other people so that organizational goals can be accomplished.

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