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How to become a good resort manager

Solang Valley Resort –Manali is the finest and peaceful place for making fun and spending joyful time with family, friends and colloquies. For celebrating Honeymoon and Rejuvenation treatment Manali is only place where you can spend your golden moments with your partner. Solang valley provides all kind of facilities for every kind of guests. Solang Valley is a popular Resort which is updated with guest’s requirements and giving a Royal feel. Adventure games- Paragliding, River Crossing, Mountain Biking, Snow Scooters, Rock Climbing / Rappelling, Skiing and Ice Shivling are also a specialty of this Resort.

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How to become a good resort manager

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  1. Good communication skills. Good interpersonal skills. Good leadership skills. Motivate other members of staff. HOW TO BECOME A GOOD RESORT MANAGER Remain calm under pressure. SOLANG VALLEY RESORTS Solang Valley, VPO Palchan Manali- Kullu Himachal Pradesh

  2. Opening a resort is not a tough action. The matter arises that how you operate the climate of resort premises. That is the “Hospitality” which takes a place for learning and making yourself for the staff members and serving the people and give them happiness which is expecting by the guests. Here are some important factors for a manager… Should be well educated and make plans for operation: As a manager of a resort you should have well educated in hotel management or a professional course by which you will able to make plans and scenarios for operating the resort with your co-workers. To be on the post of Manger should follow some factors: Listen to your staff Share knowledge which you learnt Collaborate with staff members Don’t show that you know everything Motivate staffs Be a great communicator

  3. Behave with guests: When the guests arrive at resort’s area or nearby then politely behave with them for their query handling, registration, getting their rooms. Follow these things for handling the guests: When guests arrived in front of you welcome them with pleasant smile. Ask them for if they need something. Listen to them and note carefully what they of service they want. Try to keep eye on all guests and respond quickly. Try to make guests comfortable and let them know about the room and place. Give guests your full concentration and the best you can do with your quality.

  4. Deliver Quality and service at time of dinning: When guests get their rooms then ask for some foods or any refreshments and take order according to their taste and also ask for where they are comfortable for this. Follow these things for better service: Greet them with a pleasant smile. Provide table for having meals. Pleasantly ask for menu and take order according to their taste and touch. Make quality atmosphere. Serve in less time cleanly.

  5. Avail facilities: Guest come to resorts for holidays and you should avail all kind of facilities and extra offers for their comfort and enjoyment that they can feel relax. Ask them for any special moment celebration or prior time with their partner’s. Organize celebration parties and events: You must facilitate your guests that they can enjoy through dance, Adventure activities, in -door or out- door sports etc.

  6. Understand their needs: You must be available all the time to guests that they are comfortable or not and always ask them for their needs and wishes. Provide Memories: When guests are moving from holiday place at that time surprise them with some memories like- gifts, Photos or any other.

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