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Operation level systems Sales and marketing Order tracking, Order processing Manufacturing

TPS. Operation level systems Sales and marketing Order tracking, Order processing Manufacturing Machine control, plant schedule, Material Movement Control Finance Securities trading, Cash Management Accounting Payroll, Accounts payables & receivable Human resource

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Operation level systems Sales and marketing Order tracking, Order processing Manufacturing

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  1. TPS • Operation level systems • Sales and marketing • Order tracking, Order processing • Manufacturing • Machine control, plant schedule, Material Movement Control • Finance • Securities trading, Cash Management • Accounting • Payroll, Accounts payables & receivable • Human resource • Compensation, T&D, Employee record keeping

  2. Transaction Processing Systems

  3. Transaction Processing Systems Employees data (all depts) Govt Docs To General Ledger: wages & Salaries Payroll Master File Payroll System Management reports Employee Checque Online queries:

  4. Transaction Processing Systems

  5. Knowledge work & Office Automation System • KWS: • Information system that aid knowledge workers in the creation and integration of new knowledge in the organization. • KWS and OAS serve the information needs at the knowledge level of the organization. • Knowledge workers are people who hold formal university degrees and who are often member of a recognized profession, like engineers, doctors, lawyers and scientists. Their jobs consist primarily of creating new information and knowledge. KWS, such as scientific or engineering design work-stations, promote the creation of new knowledge and ensure that new knowledge and technical expertise are properly integrated into the business. • CAD is an example of it.

  6. Knowledge work & Office Automation System • KWS: • Data workers: they consist primarily of secretaries, accountants, filing clerks or managers whose jobs are principally to use, manipulate, or disseminate information. • OAS are information technology applications designed to increase the productivity of data workers in the office by office automation system coordinate diverse information workers, geographic units, and functional areas: The system communicate with customers, suppliers, and other organizations outside the firm, and serve as a clearinghouse for information and knowledge flows.

  7. Knowledge work & Office Automation System • Word Processing: • Office automation technology that facilitates the creation of documents through computerized text editing, formatting, storing, and printing. • Desktop publishing: • Technology that produces professional quality documents combining out put from word processor with design, graphics, and special layout features • Workstations: • Powerful desktop computers that combine high quality graphics, analytical capabilities, documents management, and communications capabilities. Generally used in engineering and design applications.

  8. Thank you!!! • Q&A

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