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Language and Nonverbal Communication

Language and Nonverbal Communication. “I’m sorry, but your position has been redeployed…”. Initial Thoughts on Language. There is no transparent language, it is all a process of translation

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Language and Nonverbal Communication

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  1. Language and Nonverbal Communication “I’m sorry, but your position has been redeployed…”

  2. Initial Thoughts on Language • There is no transparent language, it is all a process of translation • Our understanding of language is hampered by the container fallacy--we treat words as if they contain meaning, in fact, people contain meanings • Meanings can be denotative or connotative

  3. Jargon • Defined as the language of a specialized community--computer techs, pilots, skateboarders, etc. • Advantages --promotes efficiency --promotes group cohesion • Disadvantages --the problem of mystification

  4. Euphemism • defined as the intentional or unintentional use of words to mask the potential emotional impact of language • examples --death --losing your job • potential impact--far less shared meaning

  5. Verbal vs. Nonverbal • Compared to Verbal Communication, Nonverbal is: • Less discrete • More vulnerable to misunderstanding • More likely to be context dependent • More likely to contain the truth

  6. Classes of Nonverbal Communication • Kinesics--movement, generally • Oculesics--eye movement • Objectics (Artifacts)--clothing, jewelry • Vocalics--vocal qualities • Chronemics--time • Proxemics--space • Haptics--touch

  7. Types of Gestures • Emblems--stand alone, replacement • Illustrators--additional message • Regulators--affect verbal behavior • Adaptors--stress indicators

  8. Objectics • Dress for Success and other lies • Casual days and what they mean • Policies on jewelry and piercings • Cubicle decoration and nesting

  9. Office Proxemics • Personal space and distance • Office size • Office orientation

  10. Chronemics and Vocalics • Time as an arbitrary human creation • Monochronic and polychronic cultures • Vocal qualities and the latent message • Speed, pitch, breathiness, nasality, etc.

  11. Mid Term #1 • All lecture material is fair game! • Chapters in Dodd: 1, 2, 4, 8, 9, 11, 12, 13 • Any concept or theory discussed in Dodd in a significant manner (separate section or bolded item) is fair game, even if not discussed in class. • Remember to bring a #2 pencil and 882 form

  12. Sample Mid Term Q #1 • Which of the following theorists is most closely associated with bureaucratic management theory? a) Henri Fayol b) Douglas McGregor c) Katz and Kahn d) Max Weber

  13. Sample Question #2 • Polysemy is most clearly connected with which element of the contemporary communication model described in class? a) noise b) channel c) decoding d) none of the above

  14. Sample Question #3 The most appropriate leadership style for a group task that is relatively simple, the group members relatively unskilled and time for action limited would be: a) laissez-faire b) democratic c) autocratic d) contingent

  15. Sample Question #4 Dodd uses a different name for the leadership style that Burnett called laissez-faire. Dodd called it: a) reluctant leadership b) leader-less leadership c) contingent leadership d) negligent leadership

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