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Software Licensing How good is your SAM ? are you prepared for a Software Audit?

Michael Cooper, West Virginia University. Software Licensing How good is your SAM ? are you prepared for a Software Audit?. West Virginia University. Public, land-grant institution, founded in 1867. Located in Morgantown, West Virginia

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Software Licensing How good is your SAM ? are you prepared for a Software Audit?

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  1. Michael Cooper, West Virginia University Software LicensingHow good is your SAM ?are you prepared for a Software Audit?

  2. West Virginia University • Public, land-grant institution, founded in 1867. Located in Morgantown, West Virginia • Sixteen colleges and schools offering 185 bachelor's, master's, doctoral, and professional degree programs • Main campus: 29,500 students 21,500 undergraduate • 8000 faculty/staff • Four regional campuses • WVU Extension Offices in all 55 counties

  3. What is SAM? Software asset management(SAM) is a process • managing and optimizing the purchase • deployment • maintenance • utilization • disposal

  4. ITIL defines SAM as “…all of the infrastructure and processes necessary for the effective management, control and protection of the software assets…throughout all stages of their lifecycle.”

  5. Goals of SAM • Reduce costs • Limit risk related to the ownership and use • Maximize responsiveness and productivity

  6. Capabilities • A single interface to deploy all hardware/software inventory and IT asset management processes • Asset data audit, tracking • Tracking of all hardware/software assets within a single database • Asset tracking throughout the lifecycle including move, add, change and delete activities • Service and maintenance contracts ensuring accurate tracking of financial and service impacts of asset changes • Software metering functionality providing accurate monitoring of application usage • Details on discovered software applications

  7. Levels of SAM • Post graduation employment • Meaningful sense of inclusion • Sensitivity and flexibility • Fun place to work

  8. The future is “CLOUD” • SaaS – Software as a Service • PaaS – Platform as a Service • IaaS – Infrastructure as a Service

  9. SAAS • most hype/focus • USD $12bn in 2011/$22bn by 2015 • Salesforce.com and Office365 • The SaaS providers bill monthly • systems and processes can cope with monitoring SaaS spend

  10. PaaS • relatively uninteresting to the enterprise • Azure and Cloudbees are examples of PaaS • USD $0.5bn in 2011 / 2015 $1.7bn • PaaS is mainly used by SaaS companies as a platform for their offerings and to interconnect data.

  11. IaaS • Where your focus as an enterprise SAM practitioner needs to be • The phrases “Internal Cloud”, “External Cloud” and “Hybrid Cloud” typically refer to IaaS clouds. • Moving from physical servers to an internal, shared services cloud of VM’s is what IaaS is all about. • Migrating from internal VM’s to externally hosted VM’s in Amazon AWS or Rackspace is also IaaS. • USD $4.2bn in 2011. / $19.6bn by 2015 • IaaS is the game changer for enterprise/corporate IT.

  12. Resources 1. ISACA audit program ‘Software Licensing’ www.isaca.org 2. COBIT 5: a) APO10.02 Select suppliers b) BAI03.04 Procure solution components c) BAI09.05 Manage licenses 3. TechRepublic’s Software license compliance in 6 easy steps: http://www.techrepublic.com/article/get-it-done-software-license-compliance-in-six-easy-steps/5034304 4. Business Software Alliance http://www.bsa.org/country.aspx?sc_lang=en 5. Business Software Alliance: Software Audit Tools http://www.bsa.org/country/Tools%20and%20Resources.aspx 6. Business Software Alliance: Government Guide for Software Management http://www.bsa.org/~/media/C72B329D6F7E4B46A7467DE0151210A1.ashx 7. eHow’s Prepare for Software Licensing Audit: http://www.ehow.com/how_2102721_prepare-software-licensing-audit.html 8. Sassafras KeyServer http://www.sassafras.com/auditing.html

  13. DISCUSSION Have you been Audited?

  14. Audit Process

  15. DISCUSSION How does your institution track software?

  16. DISCUSSION How many resources are deployed for SAM?

  17. DISCUSSION What are your “Lessons learned” regarding SAM?

  18. DISCUSSION Is your Institution using cloud services? Which ones? Are you satisfied?

  19. DISCUSSION Is SAM in your future?

  20. DISCUSSION Have you used Engagement Services such as SoftAID or CDW?

  21. DISCUSSION How are your resellers helping you with SAM?

  22. DISCUSSION Does your Internal Audit office understand the risks?

  23. DISCUSSION Are all your Software agreements reviewed by General Counsel?

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