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Metrics Development Process

Metrics Development Process. 1. Define the business benefit 2. Create possible metrics 3. Minimize the number of metrics 4. Operationalize each selected metric 5. Normalize each metric. Step #2 Sample -- Possible Metrics. 1. Reduced assembly time: 1. Total assembly time

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Metrics Development Process

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  1. Metrics Development Process 1. Define the business benefit 2. Create possible metrics 3. Minimize the number of metrics 4. Operationalize each selected metric 5. Normalize each metric

  2. Step #2 Sample -- Possible Metrics 1. Reduced assembly time: 1. Total assembly time 2. Time to find next part in assembly 3. Number of trips for refills 4. Number of empty refill bins per day

  3. Step #4 Sample -- Operationalize • Name - Total Assembly Time • Steps - • Determine the first step which begins the next assembly • Record time when first step is started • Determine the last step which ends the next assembly • Record time when last step is finished • Number - 00.00 through 99.99 • Units - Minutes

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