Integrated Youth Support Services

1. Integrated Youth Support Services IYSS leads briefing Developing Targeted Youth Support June 2007

2. Aim of today To: • Explain the offer of support from GO/TDA • Understand and share what progress authorities have made towards implementing IYSS and TYS • Understand how we can help so our support can be tailored to your needs How we will achieve this: • Mix of presentation and interactive sessions • By sharing across the audience • Exchanging views, ideas and opinions

3. Today’s agenda

4. Speed Sharing? On a post it note (or two): • Write your name and role • Outline 1 initiative that has been undertaken to improve the outcomes for Vulnerable Young People • Highlight the impact that it has had Please write legibly – others will have to be able to read it! Find someone you don’t know/ don’t work with Share what you have on your post it note with each other Swap post its Repeat with as many people as possible – always swapping post its before you move on!

5. Policy Overview - IYSS and TYS Simon Vanden – TDA National Process Lead

6. Youth Policy Timeline 1999- Present Youth Matters Green Paper Resourcing Excellent Youth Services Youth Matters Next Steps Connexions Strategy Every Child Matters ECM Next Steps Children Act Charities Act Feb 2000 Dec 2002 Sept 2003 Nov 2004 Nov 2004 July 2005 Mar 2006 Nov 2006 July 2004 July 1999 Jan 2003 Apr 2005 Feb 2006 Oct 2006 Spring 2001 5 Year Strategy for Children and Learners Transforming Youth Work Laming Report Education Act Education and Inspections Act Local Government White Paper “Strong & Prosperous Communities” Bridging the Gap 5

7. The Youth Matters Green Paper outlines a vision for reforming targeted youth support by April 2008 The Youth Matters green paper published July 2005 addressed four key challenges: • how to engage more young people in positive activities and empower them to shape the services they receive • how to encourage more young people to volunteer and become involved in their communities • how to provide better information, advice and guidance to young people to help them make informed choices • how to provide better and more personalisedintensive support for each young person who has serious problems Young people at risk of poor outcomes should receive, via someone they know and trust, an integrated package of support which meets their needs including: • a nominated lead professional acting as a single point of contact and making sure support is coordinated, convenient and integrated • a clear and simple assessment procedure so that no young person needs to retell their story many times to different people • easier access to services by encouraging co-location in schools, voluntary drop-in and health centres, youth facilities and advice shops • frontline youth support teams focused on prevention and effective early intervention • a change in the extent to which support professionals engage with parents • clearer and simpler referral routes for schools/ agencies to use for pupils with severe problems Targeted Youth Support

8. The Targeted Youth Support vision includes 7 key elements • Early identification of risk/problems with eg: • NEET • Non attendance/disengagement from school • Teenage pregnancy/parents • Crime and disorder • Substance abuse • Mental/physical health • Homelessness • Protection issues • Strengthening the influence of vulnerable YP, families and communities to bring about positive change • Building a clear picture of needs using the CAF/pre-CAF • A personalised package of support and opportunities, co-ordinated by a trusted adult - the Lead professional, working in collaboration with other agencies to reduce risk and build resilience • Providing support for young people across transitions between schools or between services • Enabling YP to receive support in universal settings where they feel comfortable • Making services more accessible, attractive and relevant By April 08 to reform radically support services for vulnerable young people and their families • Information, advice & guidance • Positive activities • Community & volunteering • Targeted youth support Integrated Youth Support Services (Youth Matters):

9. Every Child Matters Youth Matters Specialist Targeted youth support: Providing better and more personalised Integrated Targeted intensive support for each young person Youth who has serious problems or gets into Support trouble Services Integrated Information, advice and guidance planning and commissioning Providing better information, advice and guidance to young of the full range people to help them make informed choices about their lives Universal of services for teenagers Positive activities for young people Engaging more young people in positive activities and empowering them to shape the services they receive 0 5 10 15 20 Age 2 TYS is an integral part of IYSS “IYSS is structured around the needs and circumstances of all young people; targeted youth support is IYSS in action for vulnerable young people”. Tom Jefferies

10. Applied to young people The Next Steps document highlights how Youth Matters links to the wider change agenda and other government strategies Every Child Matters All children and young people should achieve 5 key outcomes Overall common aim: transforming life chances of young people 14-19 Education & Skills - white paper (DfES Feb 2005) & implementation plan The National Service Framework for Children, Young People and Maternity Services (DH Oct 2004) Qualifications & curriculum changes necessary to create the system Related TDA projects Extended Schools Swift & Easy Referral Parenting Support … Reform of health and social care services Higher Standards, Better Schools for All - white paper (DfES Oct 2005) Our Health, Our Care, Our Say: a new direction in community services (DH Jan 2006) Reform of services for young people and schools system Youth Matters - green paper (DfES Jul 2005) Respect Action Plan (Respect Task Force Jan 2006) Improving opportunities within the community Support for parents: the best start for children (HMT/DfES Dec 2005) Together We Can: people and government, working together to make life better (HO 2005) Investment for parents

11. Extended Services design Blockers and enablers Characteristics of successful learners Standards and achievement Attitude Behaviour Attendance High Aspiration etc + Family support + Confidence - Bullying - Poor health Teaching and Curriculum TYS integrated working to identify and support YP at risk and in need Deliberate design of extended services – supported by Targeted Youth Support Experience success Raise self esteem Improve physical health etc

12. 6) Achieving Sustainability a. Involving vulnerable young people, families, carers and communities in service review b. A strategy focused on sustainability c. Robust performance management d. A focus on continuous improvement e. A clear fit to Children’s Trust, CYPP, wider IYS strategy and LAAs Pathfinder learning enabled TDA to develop a framework for delivering effective TYS. This will be the basis for our support and can be used as a project management tool over the next 12 months. Key Delivery Elements 1) A Locally-Owned Case for Change a. Involving vulnerable young people, their families, carers and communities in the case for change b. A thorough understanding of the area’s vulnerable young people’s needs c. A thorough understanding of current service provision d. Clear shared goals for service reform e. A comprehensive plan for service reform endorsed by key stakeholders • 2) Processes • a. Identifying vulnerable young people early • b. Building a clear picture of individual needs • c. Early intervention via universal settings • d. Effective lead professional practices • e. Appropriate settings for services 3) Young Person’s Interventions a. Effective support across transitions b. A focus on preventative activities c. Information sharing d. An evidence-based approach to intervention Multi-Agency Working 4) Multi-Agency Structures a. An effective structure for multi-agency working b. A clear role for schools and colleges c. Structures to target those outside the formal education structure 5) Workforce Development a. Strong supervision and support for practitioners b. Workers feeling equipped and trained c. Long-term workforce development d. Terms and conditions to support multi-agency working http://www.remodelling.org/TYSdeliveryframeworktool/

13. Nottinghamshire Pathfinder Integrated Services for Kirkby ISK Cheryl Langmead

14. Why Kirkby? • Teenage Pregnancy rates • School attendance and exclusion rates • NEETs • School Attainment data • Numbers accessing Nursery places • Time spent on Child Protection Register • Eligibility for, and take up of, free school meals

15. Notts context • A large County; 70 by 90 miles • Diverse economic and social picture • High inclusion of SEN in mainstream schools • “Families of Schools” • New LA, new Director, new structures

16. Aims of ISK • Improve access to multi-agency services for C&YP and their families • Enable services/agencies to work together to make best use of expertise and resources and to develop a shared language • Improve service provision in response to need • Provide a “one stop” access to services-through a first contact model which gives access to all others

17. ECM Practitioners Guide • No enquiry into a child’s death or serious injury has ever questioned why information was shared. It has always asked the opposite • Solicitor, Lewisham

18. The Change Teams • Integrated Service Delivery • Engagement of Children & Young People • Community Engagement • Workforce Development • Quick Wins

19. Our Options • A fully integrated, co-located “stand alone” team • A multi-agency team • A virtual team

20. Populating the Model • The Core Group comprises local practitioners • The Steering Group is made up of individuals and services which are closest to the Core Group and can support its work • Aligned Services/Agencies

21. The Core Group • Meets monthly in Kirkby • Current membership; Inclusion Support Services, Connexions, CAMHS, Youth Services, Family SENCO, Social Care, Children's Centre, School Nurse, Parent Participation Officer, Voluntary Sector • Is chaired by Family SENCO

22. The role of the Core Group • Accepts requests for involvement from other Services/Agencies as well as from C&YP and families • Uses the Common Assessment Framework as the assessment tool • Co-ordinates the delivery of key services relating to ISk

23. CAF/Role of Lead Professional • The criteria for CAF is multi-agency involvement with little impact or the likely need for such involvement • A CAF will be completed as a first stage of bringing together key staff and agreeing the Lead Professional • The Core Group can support and advise re; the need for a CAF, if uncertainty re which agencies to involve, if professionals unable to agree Lead Professional, if work is not progressing satisfactorily

24. Next steps • Roll out to 6 other Families of Schools in the other 6 geographical areas of Notts. • Links to Extended Schools agenda • Links to other local and national developments; trainee Social Workers in schools, CAF • Co-ordinator role secondment currently to Easter 2008 • 3 year plan for locality working across Notts

25. What has worked well? • Early involvement of the Community, C&YP • Response to Quick Wins requests • School support • Multi agency CAF training on a locality basis • Ongoing commitment at LA and Service/Agency Management level • Clear build on current good practice and resources • Awareness raising • Taking the leap!..learning through doing

26. Notes for the Second Phase • Meet early with Managers and Key Agencies…and with practitioners on a multi-agency basis • Help people see the whole picture-how Integrated Locality Working, CAF, Extended Schools are all pieces of the same jigsaw. • Allow expression of fears/anxieties but be clear that this is the way forward-adopt solution focussed approach

27. Contact Details • cheryl.langmead@nottscc.gov.uk • 07944 466261

28. Interactive session: Our Journey - What is working well and what are the challenges?

29. Our Journey Aim: To surface and share what has been developed that contributes towards the IYSS/TYS vision, is working well and the challenges you are/might facing/face 30 minute exercise • Move to a paper where you’ll find the key elements of the IYSS/ TYS vision • On a post it put the name of your authority and a comment/challenge • Keep to one idea/comment per post it note • Discuss • Move around until you have completed the 4 • Facilitators will work with you to support discussions

30. Break Back in 10 minutes please

31. Interactive session: Shaping the North East support package

32. 6) Achieving Sustainability a. Involving vulnerable young people, families, carers and communities in service review b. A strategy focused on sustainability c. Robust performance management d. A focus on continuous improvement e. A clear fit to Children’s Trust, CYPP, wider IYS strategy and LAAs Pathfinder learning enabled TDA to develop a framework for delivering effective TYS. This will be the basis for our support and can be used a project management tool over the next 12 months. Key Delivery Elements 1) A Locally-Owned Case for Change a. Involving vulnerable young people, their families, carers and communities in the case for change b. A thorough understanding of the area’s vulnerable young people’s needs c. A thorough understanding of current service provision d. Clear shared goals for service reform e. A comprehensive plan for service reform endorsed by key stakeholders • 2) Processes • a. Identifying vulnerable young people early • b. Building a clear picture of individual needs • c. Early intervention via universal settings • d. Effective lead professional practices • e. Appropriate settings for services 3) Young Person’s Interventions a. Effective support across transitions b. A focus on preventative activities c. Information sharing d. An evidence-based approach to intervention Multi-Agency Working 4) Multi-Agency Structures a. An effective structure for multi-agency working b. A clear role for schools and colleges c. Structures to target those outside the formal education structure 5) Workforce Development a. Strong supervision and support for practitioners b. Workers feeling equipped and trained c. Long-term workforce development d. Terms and conditions to support multi-agency working The Delivery Framework provides a project management tool for local authorities and thus supports their planning and delivery

33. In your groups Aim: To get your input into shaping the support package from GO/TDA 60 minute exercise • 5 brown papers, 1 for each of the 4 areas in the TYS framework and a 5th for other ideas • 15 minutes for each of the 4 framework brown papers • Look through the information about what is included • Indicate if it is of interest to your authority • Add some indication of timing and your preference for delivery • If there are any themes under this heading you want support with, add them • 5th brown paper – your chance to add anything which is not already identified

34. Next Steps

35. Moving forward After today: • The slides will be sent electronically to you all • IYSS leads meetings will be used for updates • GONE/TDA meet to analyse outputs from these events and plan further dates for events/workshops Any thoughts following today: sharon.evans@gone.gsi.gov.uk steve.davies@tda.gov.uk

36. Your feedback on today What went well Even better if

37. Targeted Youth Support Appendix A Tailoring a Support Package for North East

38. There are a number of principles around this project • We will be working in partnership with you – this is your journey supported by GO/TDA • We will be building on your successes to date • We will help you to facilitate the creation of local models that will allow testing and exploration of the recommendations and ideas in Every Child Matters and the Youth Green Paper • Within a policy framework, GO/LA will decide what works best regionally and locally

39. Proposed offer of support from GO/TDA recognises the work and achievements of LAs to date and helps accelerate that journey: • A series ofregional events that map onto the framework for delivering effective TYS. • One day, themed workshops, to problem solve key issues • Focused support to some authorities decided by GO/LA • Customised Learning Networks • Forum for regional and national sharing of good practice and learning • Web-based learning from the TYS toolkit on the ECM website • Progress monitoring tools to support LA own project management

40. Regional events that focus on aspects of this framework will help local authorities accelerate progress around their own priorities whilst also building change management capacity: Key Delivery Elements • Processes • Identifying vulnerable young people early • Building a clear picture of individual needs • Early intervention via universal settings • Effective lead professional practices • Appropriate settings for services • A Locally-Owned Case for Change • Strengthening the influence of vulnerable young people • A clear business case for change to services for vulnerable young people • A full understanding of the area’s vulnerable young people and their needs • A comprehensive delivery plan • A clear fit to children’s trust arrangements and Children and Young People’s Plans • Achieving Sustainability • Families, carers and communities shaping services • A planning process focused on sustainability • A focus on continuous improvement • A clear fit to Local Area Agreements and wider IYS strategy • Young Person’s Interventions • Effective support across transitions • A focus on preventative services • Information sharing • An evidence-based approach to intervention Multi- Agency Working • Multi-Agency Structures • An effective structure for multi-agency working • A clear role for schools and colleges • Structures to target those outside the formal education structure • Workforce Development • Strong supervision and support for practitioners • Workers feeling equipped and trained • Long term workforce development • Terms and conditions to support multi-agency working Each event would have two parts: Part 1 – mobilise to deepen. Part 2 – (later) develop and deliver – other than for Achieving Sustainability

41. Who should come to these events: • The team from an authority should seek to include key people from the following list (not exhaustive): • IYSS/TYS lead • CAF / Lead professional lead • Policy leads: teenage pregnancy, looked after children, SEN, drugs & alcohol teams, NEET lead, EWO, youth offending • Youth lead, Connexions • Educational Psychologists • Community and voluntary sector – e.g. providers, residents’ associations • Police / safer communities • Leisure, arts • Health – CAMHS, PCT representative, healthy schools, school nurse • Extended schools remodelling advisor • Your GO/TDA link will advise how many from each authority can be accommodated at each event. • Authorities should consider whether it would be best to send the same group of delegates to each event and build up a core team around IYSS/TYS or whether to change the delegates each time and build a wider cohort of key implementers

42. Module Overview – key principles LocallyOwned Case For Change • Key Delivery • Elements: • Processes • YP Interventions • Multi AgencyWorking: • Structures • WorkforceDevelopment Achieving Sustainability Four basic modules Each module is in two parts Part 1 6 – 8 weeks apart Part 2 Based on TDA’s change process Discover Deepen Develop Deliver Mobilise Engaging all the right stakeholders Where are we Now? Making sure we understand root causes of success/challenge Forming teams to develop sustainable solutions Implementation

43. Event Overview – Locally Owned Case for Change MODULE OBJECTIVES Strengthening the influence of vulnerable young people A clear business case for change to services for vulnerable young people A full understanding of the area’s vulnerable young people and their needs A comprehensive delivery plan A clear fit to children’s trust arrangements and Children and Young People’s Plans Part 1 – Mobilise, Discover, Deepen Part 2 – Develop, Deliver • EVENT OBJECTIVES • Support LA delegates to: • Identify the strategic partners that need to be included in effective IYSS/TYS implementation and achieve their ongoing political and emotional (as well as rational) engagement • Identify how best to engage young people in a developing targeted services • Map service provision against local need • Understanding how current provision impacts outcomes • Experience some helpful tools and techniques • Network with colleagues and share good practice, ideas etc • Access pathfinder experience • EVENT OBJECTIVES • Support LA delegates to: • Form change teams to ensure new service models link up with related initiatives and policy areas at a strategic and operational level • Develop a methodology for the effective engagement of young people • Develop a minimum offer and what each service are a/agency will contribute • Develop an understanding of how outcomes for young people will be impacted • Develop a comprehensive plan for the on-going delivery of TYS • Explore governance models • Network with colleagues and share good practice, ideas etc • Access pathfinder experience

44. Locally Owned Case for Change – key questions 1) A Locally-Owned Case for Change a. Involving vulnerable young people, their families, carers and communities in the case for change b. A thorough understanding of the area’s vulnerable young people’s needs c. A thorough understanding of current service provision d. Clear shared goals for service reform e. A comprehensive plan for service reform endorsed by key stakeholders

45. Locally Owned Case for Change - key questions (cont.) 1) A Locally-Owned Case for Change a. Involving vulnerable young people, their families, carers and communities in the case for change b. A thorough understanding of the area’s vulnerable young people’s needs c. A thorough understanding of current service provision d. Clear shared goals for service reform e. A comprehensive plan for service reform endorsed by key stakeholders

46. Event Overview – Key Delivery Elements MODULE OBJECTIVES Processes Identifying vulnerable young people early Building a clear picture of individual needs Early intervention via universal settings Effective lead professional practices Appropriate settings for services Young Person’s Interventions Effective support across transitions A focus on preventative services Information sharing An evidence-based approach to intervention Part 1 – Mobilise, Discover, Deepen Part 2 – Develop, Deliver • EVENT OBJECTIVES • Support LA delegates to: • Have a comprehensive picture of areas of analysis required back in their authority • Consider all stakeholders to be involved in this analysis – including those out of area • Examine what good practice can be built upon and where the gaps may be • Network with colleagues and share good practice, ideas etc • Access pathfinder experience • EVENT OBJECTIVES • Support LA delegates to: • Have a clear view of the process to undertake to develop the right model for their authority that has support from key stakeholders • Network with colleagues and share good practice, ideas etc.Access pathfinder experience

47. Processes – key questions Key Delivery Elements • 2) Processes • a. Identifying vulnerable young people early • b. Building a clear picture of individual needs • c. Early intervention via universal settings • d. Effective lead professional practices • e. Appropriate settings for services

48. Processes – key questions (cont) Key Delivery Elements • 2) Processes • a. Identifying vulnerable young people early • b. Building a clear picture of individual needs • c. Early intervention via universal settings • d. Effective lead professional practices • e. Appropriate settings for services

49. Young Person’s Interventions – key questions Key Delivery Elements 3) Young Person’s Interventions a. Effective support across transitions b. A focus on preventative activities c. Information sharing d. An evidence-based approach to intervention

50. Event Overview – Multi Agency Working MODULE OBJECTIVES Multi-Agency Structures Structures are in place to enable multi-agency working, especially in universal settings Workforce Development The workforce operates and develops in a way that allows it to work flexibly to deliverTYS Part 1 – Mobilise, Discover, Deepen Part 2 – Develop, Deliver • EVENT OBJECTIVES • Support LA delegates to: • Have a comprehensive picture of areas of analysis required back in their authority • Examine what good practice can be built upon and where the gaps may be • Network with colleagues and share good practice, ideas etc • Access pathfinder experience EVENT OBJECTIVES Network with colleagues and share good practice, ideas etc. Access pathfinder experience