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Texas K-12 Chief Technology Officer (CTO) Council Fall Meeting – October 10, 2012 10:00 A.M. – 3:00 P.M. Agenda Item 2 – Frankie Jackson (Goose Creek CISD) Network Operations Center Design Options and Disaster Recovery.
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Texas K-12 Chief Technology Officer (CTO) Council Fall Meeting – October 10, 2012 10:00 A.M. – 3:00 P.M. Agenda Item 2 – Frankie Jackson (Goose Creek CISD)Network Operations Center Design Options and Disaster Recovery
Strategies for Designing a Network Operations Centerwith Operations for Disaster Recovery
If you had to build a Network Operations Center today? How would you design it? What would you include as core components? Would you just move to the cloud? What are the considerations? With a concept so complex, how do you sell it to management? What are the options, successes, challenges, costs?
Goose Creek CISD’s Opportunity • Our technology facility is an old skating rink • We barely survived the last hurricane • Business Continuity and Disaster Recovery is a PRIORITY • A future Bond in 2013 is being proposed
Goose Creek CISD’s Opportunity • The City needs a new technology facility • There are conversations about building a joint facility • We are looking for best practices and researching options
How Would We Design it? • Construct a TIER 2/3 Operations Center • Location outside of 500 year flood zone • Withstand a category 4 hurricane • Located near major thoroughfares • 24/7 Operations • Level 3 building security system • Emergency power • Redundant HVAC in critical areas • Offices for all technology staff Our Current Plan at this Time CONSTRUCT a BUILDING Issue a Request for Qualifications (RFQ)
? There is more to consider
What Then Does the New Data Center Look Like? They are new too.
Serious Considerations • Requires a constant Internet connection: • Cloud computing is impossible if you cannot connect to the Internet. • Since you use the Internet to connect to both your applications and documents, if you do not have an Internet connection you cannot access anything, even your own documents. • A dead Internet connection means no work and in areas where Internet connections are few or inherently unreliable, this could be a deal-breaker.
Serious Considerations • Does not work well with low-speed connections: • Similarly, a low-speed Internet connection, such as that found with dial-up services, makes cloud computing painful at best and often impossible. • Web-based applications require a lot of bandwidth to download, as do large documents. • Features might be limited: • This situation is bound to change, but today many web-based applications simply are not as full-featured as their desktop-based applications. • For example, you can do a lot more with Microsoft PowerPoint than with Google Presentation's web-based offering
Serious Considerations • Can be slow: • Even with a fast connection, web-based applications can sometimes be slower than accessing a similar software program on your desktop PC. • Everything about the program, from the interface to the current document, has to be sent back and forth from your computer to the computers in the cloud. • If the cloud servers happen to be backed up at that moment, or if the Internet is having a slow day, you would not get the instantaneous access you might expect from desktop applications.
Serious Considerations • Stored data might not be secure: • With cloud computing, all your data is stored on the cloud. • The questions is How secure is the cloud? • Can unauthorised users gain access to your confidential data? • Stored data can be lost: • Theoretically, data stored in the cloud is safe, replicated across multiple machines. • But on the off chance that your data goes missing, you have no physical or local backup. • Put simply, relying on the cloud puts you at risk if the cloud lets you down.
How Do you Sell This Idea of a New Design? Management? Community? Your Staff?
? What are the options, successes, challenges, costs? Open discussion