E-Government and Statistics Some experiences based upon e-Government projects in Norway

1. E-Government and StatisticsSome experiences based upon e-Government projects in Norway MSIS meeting, Luxembourg, 7-9 April 2008 Rune Gløersen Director of IT and Data Collection Statistics Norway

2. Some key figures - updated 2007 • 87% of the Norwegian households have a PC • 83% of the households have access to the Internet • 71% of the households have broadband access • 70% of the Internet users accessed a public internet service in 2007 • 66% of the Citizens between 9-79 years accessed the Internet on an average day in 2007 • Internet access and PC penetration are on the same level within the Nordic countries, while the Internet usage among businesses is somewhat lower in Norway compared to the other Nordic countries.

3. e-Government status • The work on Norwegian e-Government solutions has been intensified over the past years • A lot of “portal thinking” have been going on in public administrations • User needs are the driving force • Reducing the response burden • 24/7 access for citizens and businesses to public services • A common portal for reporting data and exchange of information between businesses and public administrations (Altinn) has been successful. • A concept of “My page” on the Internet, a personalized portal to all relevant public services, has been introduced • Common PKI solutions have been delayed • We are still in a phase where we cluster services. We are about to start more coordinated activities, but close interaction between administrations is still pending. • There is a need to supplement bottom-up initiatives with top-down governance

4. Basic administrative registers Personal ID Number Legal Unit ID Number Population Register Register of Legal Units Ground property, Buildings and Addresses Official and Unique Identifiers and Map Coordinates

5. PKI Personal ID Number Legal Unit ID Number Population Register Register of Legal Units Strategy and decisions still pending Certification Authority for Citizens PKI Certification Authority for Business PKI Common services for authentication etc. not completed

6. Objectives for ”MyPage”, Altinn and Security Portal Altinn.no Business user Local Services Etatsløsninger Authentication/Single sign-on Role Etatsløsninger Etatsløsninger Private user Citizen MinSide.no ”Circle of trust”

7. Government initiative • A white paper on Norwegian ICT strategy was released in 2006 • Stated a clear need for a more coherent and overall ICT architecture, and closer cooperation between administrations • Central governance has been strengthened by establishing a new Directorate for ICT and government administration from 1 January 2008

8. A project was launched to establish a common overall ICT architectureProject objectives: • Establish overall principles for ICT Architecture within the public sector. • Identify and describe some core information processes and value chains within the public sector, and in interaction with the private sector. • Propose and describe common services and common ICT components. • Propose and describe a Governance model for the complete architecture. • Describe the socio-economic cost-benefits when establishing a common ICT architecture.

9. Process Component Governance ICT Architecture -Common Principles • Service Oriented Architecture • Interoperability • Organisational, semantical, technical • Availability • Security • Connectivity • Flexibility • Scalability • Coherence

10. Common public ICT-Architecture Access and Presentation layer Business Portal Local Services Citizen Portal Common Services and Components layer Forms Engine Data Exchange Service Library Common Metadata Security Rules Engine Public Mailbox Authentication eID Administrative Registers Open Standards Local Services and Administration Local Services Local Information Local ICT architecture Subject Matter Systems Data administration

11. Governance • How can we ensure development according to an overall architecture, and where to place such responsibility? • Governance by power and rules, or by supporting/funding initiatives being in accordance with main objectives • Currently, there is no clear governance model that undertakes both maintenance and developments/ investments in common architecture, common services and common components

12. E-Government and Statistics • Reducing responce burden • collect information by the means the user prefer to report • New information sources • Increased possibilities for reuse of information when some of the e-Government objectives has been realised • Penetration of new technology implies new sources of information • Share and reuse information • Common projects i.e. on reporting salary information, payment by credit/debit cards etc. • Cooperation in content standardisation • Seres, Semicolon (projects) • Portal for Official Statistics • Dissemination, service library, automated push/pull, access to micro data

13. Local strategies and governance • Current reengineering projects at the NSI fits perfectly with e-Governments objectives • The main principles for common ICT Architecture implies the need for a coherent statistical production system, with a clear link between the Statistical Business Process model, the overall Information architecture and the underlying ICT Architecture. • Perhaps for the first time, we also face an external pressure to resolve the remaining stove piped architecture and the redundant process model. • NSI competence relevant for developments and standardisation

14. Questions or comments?