Introduction to Project Management

1. Introduction to Project Management Team Management and Communications Lecture b This material (Comp19_Unit8b) was developed by Johns Hopkins University, funded by the Department of Health and Human Services, Office of the National Coordinator for Health Information Technology under Award Number IU24OC000013.

2. Team Management and CommunicationsLearning Objectives—Lecture a • Identify and describe roles of members on a project team. • Develop the human resources plan. • Acquire, develop, manage, and lead the project team. • Identify project communication responsibilities • Develop a communication plan. Introduction to Project Management Team Management and Communications Lecture b

3. Organizational Behavioral Theories • Expectancy Theory • McGregory Theory • Herzberg Theory • Maslow's Hierarchy of needs • Self Actualization • Esteem • Belonging • Security • Physiology Introduction to Project Management Team Management and Communications Lecture b

4. PM Authority Forms of Power • Referent • Formal • Technical • Coercive Introduction to Project Management Team Management and Communications Lecture b

5. Acquiring the Team Selecting the Project Manager Size of the team Facilities Determining Skill Requirements Duration of the assignment Equipment Introduction to Project Management Team Management and Communications Lecture b

6. Negotiation NEGOTIATION ability is the most important factor. Your acquisition is someone else’s loss. Introduction to Project Management Team Management and Communications Lecture b

7. Developing the Team Examples of team development: • Helping the clinical staff understand the technical side of the project, and helping the technical personnel to understand the clinical need that the project will be filling. • Taking the clinical or technical personnel on a tour of each other’s areas and explaining some of the equipment used. Introduction to Project Management Team Management and Communications Lecture b

8. Team Building • Increase ability of stakeholders to contribute as individuals. • Enhance overall ability of the team to function as a team. Introduction to Project Management Team Management and Communications Lecture b

9. Effective Project Teams • Support and Trust • Clear Objectives • Cooperation and Conflict • Process and Procedures • Solid Leadership • Development of individuals • Good Relationships with Other Groups Introduction to Project Management Team Management and Communications Lecture b

10. Role of PM in Team Development Mediator Trainer Mentor Gopher Job Counselor Cheerleader Coach Introduction to Project Management Team Management and Communications Lecture b

11. Stages of Team Development Introduction to Project Management Team Management and Communications Lecture b

12. Resolving Conflicts Collaborating Accommodating Compromising Competing Avoiding Introduction to Project Management Team Management and Communications Lecture b

13. Discussion of Conflict • Have you ever encountered a conflict in your work or personal life and effectively resolved it? • Which of the techniques described in the last slide did you use? Make a list of these techniques. Introduction to Project Management Team Management and Communications Lecture b

14. Ground Rules Refer to and update project charter. • Should define expectations for behavior Refer to organizational process and policy • Behavior • Project work. Introduction to Project Management Team Management and Communications Lecture b

15. Managing the Project Team Introduction to Project Management Team Management and Communications Lecture b

16. PM – Manager and Leader Manager • Consistent results • Planning, organizing, executing, controlling operations Leader • Leads at all levels • Establishes vision and strategy • Motivates Introduction to Project Management Team Management and Communications Lecture b

17. Management Styles • Autocratic • Democratic • Laissez-faire Introduction to Project Management Team Management and Communications Lecture b

18. Team Management and CommunicationsSummary—Lecture b • Organizational behavior theories: • Expectancy Theory • McGregory Theory • Herzberg Theory • Maslow's Hierarchy of needs • Management styles: • Autocratic • Democratic • Laissez-faire Introduction to Project Management Team Management and Communications Lecture b

19. Team Management and CommunicationReferences—Lecture b References Conflict Management Strategies and Styles. 2000-2001. Available from: http://home.snu.edu/~hculbert/conflict.html Hersey P, Blanchard K. H. (1969). Management of Organizational Behavior – Utilizing Human Resources. New Jersey/Prentice Hall. Kerzner H. (2009) Project Management: a Systems Approach to Planning, Scheduling, and Controlling. 10th ed. Hoboken, NJ.:Wiley.    Project Management Institute, A Guide to the Project Management Body of Knowledge. 4th ed (2008).Newtown Square, PA: PMI. PreparePM.com Tutorial. Project Communication Management. Available from: http://www.preparepm.com/notes/communication.html Project Management Knowledge: The Ultimate Resource for Project Management. (2007-2010). Available from: http://project-management-knowledge.com/definitions/p/project-communications-management/ Project Management Tutorial. People Management Tutorial and Tips.(2010). Available from: http://www.pmtutor.net/2010/04/people-management-tutorial-and-tips.html Scwalbe K. (2009) Information technology project management (with Microsoft Project 2007 CD-ROM). 6th ed.; Boston: Cenage Learning. Stackpole C.(2010) A User’s Manual to the PMBOK Guide. Wiley. Stackpole C. (2009). A Project Manager’s Book of Forms: A Companion to the PMBOK Guide. Hoboken, N.J.:Wiley; TAP University. Develop Human Resource Plan Process. (2009). Available from: http://blog.tapuniversity.com/2009/03/24/develop-human-resource-plan-process/ Tutor Gig. Management Styles. (2008). Available from: http://www.tutorgig.com/ed/Management_styles Wysocki, RK . (2009) Effective project management: traditional, agile, extreme. 5th Edition. New York: Wiley; 2009. Introduction to Project Management Team Management and Communications Lecture b

20. Team Management and CommunicationReferences—Lecture b Images Slide 11: Stages of Team Development. Courtesy of: Theron Feist. Slide 15: Managing the Project Team. Image courtesy Johns Hopkins School of Nursing Staff. Introduction to Project Management Team Management and Communications Lecture b