Compliance of Student Loan consolidation by The Student Loan Help Center

1. Compliance of Student Loan consolidationby Student Loan HelpCenter • The Student Loan Help Centerfirmly believes in strict compliance with the Telephone Consumer Protection Act (TCPA). The Student Loan Help Centerhas a zero tolerance policy in regards to violations of the FCC’s TCPAregulations. • The Student Loan Help Centerdoes not include unsolicited advertisements or unsolicited calls. We do make solicited calls prior to obtaining written consent via a website form. Refer to the “Small Entity Compliance Guide” for information. http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-13-1086A1.pdf • In adopting the written consent requirement, however, the FCC will recognizeprior • express written consent secured under the methods described in the E-SIGN Act. Permission obtained via an email, website form, text message, telephone keypress, or voice recording, as provided in the E-SIGN Act, will suffice as prior express writtenconsent. • The Student Loan Help Centerdoes not include any cell phone text messaging platform, robocalls, autodialers, voiceblasting or any other device that can be considered automated telephone equipment without writtenconsent. • The Student Loan Help Centerhas a clearly written privacy policy, available toanyone • uponrequest. • We limit our calls to the period between 8 a.m. and 9 p.m., localtime. • The Student Loan Help Centerassists consumers with federal student loan consolidation preparation and filing services. We are not affiliated with or endorsed by the U. S. Department of Education. Like filing a tax return, you can file a consolidation without professional assistance and without charge at loanconsolidation.ed.gov • The Student Loan Help Centerhas no tolerance with misrepresentations. In our effortsto • avoid confusion we have placed disclaimers at the bottom of every page of ourwebsites. • The Student Loan Help Centershows a Caller ID on every outbound call (8137393306, 8137508039, 8138038132, 8135751175 &8133454530). • The Student Loan Help Centeris a private company. As such The Student Loan Help Centerrequires a FEE. That fee is disclosed to the client, in writing, before any billing is performed. The Student Loan Help Centerhas a very specific fee schedule. • The Student Loan Help Centerkeeps the client’s records for a minimum of twoyears. • For general information about regulations and compliance you can visit the following links: http://www.fcc.gov/guides/unwanted-telephone-marketing-calls http://www.contactcompliance.com/tcpa-cfpb-hipaa-regulations-clarified/ http://www.fcc.gov/encyclopedia/telemarketing

2. http://transition.fcc.gov/cgb/policy/TCPA-Rules.pdf http://www.fcc.gov/ http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-13-1086A1.pdf http://www.nanpa.com http://www.nationalpooling.com TCPA/Numbering History(ppt)