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Managing People

Managing People. A presentation to Council of Information Services Directors (CISD). Salary Working conditions Company policy. Achievement Recognition The work itself Responsibility Advancement. Herzberg "Motivation-Hygiene" theory. Motivators. Hygienics.

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Managing People

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  1. Managing People A presentation to Council of Information Services Directors (CISD)

  2. Salary Working conditions Company policy Achievement Recognition The work itself Responsibility Advancement Herzberg "Motivation-Hygiene" theory Motivators Hygienics

  3. Performance/Potential Grid Future Potential LOW HIGH • STARS • Keep turnover low • Take steps to accelerate • their development • WORK HORSES • Keep turnover low • Keep them motivated and • productive where they are HIGH • QUESTION MARKS • Convert them to stars • Counsel them to • accelerate their • development • DEADWOOD • Convert them to work • horses • Begin disciplinary process • if they can’t be salvaged Present Performance LOW Source: George S. Odiorne, Strategic Management of Human Resources: A Portfolio Approach

  4. Representation of Manager’s Time A/B performers C performers Performance F performers Time

  5. Managing “Stars” • Employ strategies based on: • Who • What • When • Where • Why

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