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CSA WG Service Agreement Status

CSA WG Service Agreement Status. Prepared by Hugh Kelliher Space ConneXions Limited hugh.kelliher@spaceconnexions.com. CSA Charter Requirement. Development of a recommended standard for service agreements that:

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CSA WG Service Agreement Status

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  1. CSA WG Service Agreement Status Prepared by Hugh Kelliher Space ConneXions Limited hugh.kelliher@spaceconnexions.com

  2. CSA Charter Requirement • Development of a recommended standard for service agreements that: • defines template(s) of service agreement contents, including a formal schema, • offers two or more examples of an instantiated service agreement based on the template and two or more current inter-agency service agreements, • identifies mechanism(s) for service agreement maintenance.

  3. Overall Approach This addresses Item 1 This will address Item 3 Item 2 is being addressed initially by comparison with an existing JPL ‘Draft Service Agreement’

  4. Current Status • Section 3 contains a summary of the Service Agreement process • Section 4 contains all the parameters needed to execute an SLE service (RAF, RCF, CLTU) See Service Catalog

  5. Some Issues • Terminology needs to be agreed • Service Agreement process needs to be agreed • Existing agency practices need to be incorporated • Further services need to be added e.g. tracking • Additional services will need to be identified as bilaterally-agreed until the services are defined by the CSTS and SM Working Groups • Examples of instantiated service agreements will be based on existing ESA, NASA documents

  6. Next Steps • Receive comments from CSA 31 May 2009 • Draft sections 2 and 5 31 May 2009 • Revise entire document 30 June 2009 • Next draft should include parameters extracted from NASA, ESA and other agency documents • Further iterations should lead to Red 1 this fall

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