Best practices

1. Best practices

2. Truck Dispatch Optimisation best practices (1) • Fit orders in truck compartments - Make best use of compartment volumes flexibility. • Fill up trucks - Use orders with flexible volumes and delivery times to fill up trucks with partial dump orders while minimising interstation distances. Also make use of clustered service stations. • Flatten trucking profile - Use the flexibility in delivery times to move deliveries from peak days to trough days.

3. Truck Dispatch Optimisation best practices (2) • Guarantee no run out - Set delivery priorities based on run out risk. • Deliver full loads - Make the best use of flexible orders. • Compare trucking costs - Compare the costs of own fleet, chartered fleet and spot trucks. • Meet service station operator agreements - Ensure that you keep to agreed delivery restrictions.

4. What are Set up and Manage Fleet - best practices? • The following best practices underlie the operation of SMF: • train hauliers and drivers before starting work for Esso • ensure hauliers are DIN/ISO certified • use structured and cross functional forecasting methods for fleet requirements to minimise cost of resources • monitor haulier performance using ECI performance indicators • implement a continuous improvement programme • use self billing to manage haulier payments