CHECO CIO Corner Tuesday, April 6, 2010 11 AM to Noon

1. CHECO CIO CornerTuesday, April 6, 201011 AM to Noon CHECO CIO Corner Pat Burns, CSU Ken Stafford, DU Julie Ouska, CCCS Derek Wilson, CSM

2. Next 3 slides from Richard Katz (used with permission) CHECO CIO Corner

3. What do we Believe about Technology? “...technology is not something that happens to us. It is something we create. We must not confuse a tool with a goal. We must, therefore, be sure that technology serves the fundamental purposes of higher education." Stanley Katz, In IT, Don’t Mistake a Tool For a Goal

4. What do we Believe about Technology? “Information technology is embedded in, and used by, institutions that have a history… IT will cut its own channels, leading to the creation of institutions that differ from those of today; institutions where the weight of history does not condition and constrain IT’s use.” Martin Trow Daedelus, 1999

5. What do we Believe about Technology? “The history of IT is a tale of accidental revolutions. We are like the frog that has been placed into a pot of cold water and slowly heated up. The frog stays put - and cooks. By the time the frog realizes its predicament, it's too late. Like the frog, we think we’re in control.” Richard Katz

6. Higher Education, c. 2009 • Shift from “public good” to private investment • Rising costs – unaffordable! • Revenue pressures • Pressures to account for student success and institutional performance • Rising Competition • Rising Importance • Social Mobility • Wealth of Nations

7. Outline • What can we, as CIOs, do to assist with our image in higher ed, addressing these trends in higher education, incl. rising costs, lower budgets, accountability, etc. • Efficiencies in IT in higher ed, and strategic possibilities for increasing efficiencies • Our relationship with the State, specifically OIT CHECO CIO Corner

8. I. What can we, as CIOs, do to assist with our image in higher ed? • Balance between efficiency and effectiveness • Where should we focus primarily on efficiency? • Where should we emphasize primarily effectiveness? • Scope of IT • % of total budget goes to IT: %Central & %Decentral • Revenue sources: %E&G, %students, %research, %F&A, %other? • IT costs • What are the most significant factors that have caused IT costs to rise over the last five years? • Has IT supported enhanced and demonstrable • Efficiencies at your institution • Management controls • IT security and privacy • Accountability/reporting CHECO CIO Corner

9. I. What can we, as CIOs, do to assist with our image in higher ed? (cont’d) • IT accountability • Is IT accountable? • To whom? Multiple ‘masters?’ • Is IT governance effective? Does the IT governance process focus on efficiency and cost reduction/containment? CHECO CIO Corner

10. Radicalism… • Email and UM are becoming commoditized – why not outsource them to OIT? • Joint IT services for Colorado higher education • Administrative systems: SIS, HR, Finance • LMSes • Why not cease providing? • Telephony • CCTV • Other? CHECO CIO Corner

11. II. Efficiencies in IT, and strategic possibilities for increasing EFFICIENCY • Where is IT on your campus inefficient, should we care, and what should be done about it? • The ‘cloud’ • Have you outsourced services to the cloud; if not, why not? • Have you introduced cloud services at your institution? • Does it make sense for us to consider cloud services for higher education in Colorado? CHECO CIO Corner

12. III. Our relationship with the State, specifically OIT • Where have we had complete successes, partial successes, failures? • e-FOR3T • FRGP • MNT • Broadband/BTOP • AS/AV • Utimaco • McAffee • Other? CHECO CIO Corner

13. Strategies for Engaging with OIT Open discussion… CHECO CIO Corner

14. Wrap-Up • Remarks from the panelists • Q&A CHECO CIO Corner