1 / 11

Communications and Social Styles

Communications and Social Styles. Communication. Active listening. Good Listening Behavior. Eye contact Nodding Gestures Feedback Body language Interacting Probing Confirming. Poor Listening Behavior. No response Jumping to conclusion Rushing the speaker Distracted Multitasking

vic
Télécharger la présentation

Communications and Social Styles

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Communications and Social Styles

  2. Communication

  3. Active listening

  4. Good Listening Behavior Eye contact Nodding Gestures Feedback Body language Interacting Probing Confirming

  5. Poor Listening Behavior No response Jumping to conclusion Rushing the speaker Distracted Multitasking Walking away Inappropriate facial expression Yawning Interrupting

  6. Social Styles Analytical Driving Amiable Expressive

  7. Drivers • Highly assertive • Action oriented • Control their emotions • Focus on tasks, not on people and processes • Too impulsive • Insensitive

  8. Expressives • Outgoing • Gregarious • Develop relationships • Enthusiastic • Short attention • Too spontaneous

  9. Amiable • Supportive • Good listener • Avoid conflict • Hate change • Too cautious • Dependable

  10. Analytical • Wait until asked • Easy to get along with • Want facts • Rule follower • Self-disciplined • Analyze situation

  11. SIRO’s Social Style • Analytical Driver • Amiable Expressive

More Related