Atlanta, Georgia Commerce Club Ritz-Carlton Atlanta Hotel

1. Atlanta, Georgia Commerce Club Ritz-Carlton Atlanta Hotel Retreat Day One – Tuesday, July 29, 2014 Morning Sessions Registration and Breakfast 7:30 – 8:30 a.m. Introductory Remarks and Logistics Jim Scully, President & Founder, HR Shared Services Institute 8:30 – 9:30 a.m. 9:30 – 10:30 a.m. How to Become an Employer of Choice Frans Mahieu, Global Marketing Director, People Strategy Kimberly-Clark Learn how to apply strategic marketing techniques to the creation of a strong internal employment brand, in concert with a Workday-driven HR transformation. 10:30– 10:45 a.m. Refreshment Break 10:45 – 12:00 p.m. Deploying Lean Cell in HR Service Delivery Teresa Lovelace, Director, Global HR Service Delivery, Covance Lean processes are very common in manufacturing, but less so in shared services. Learn how they can be equally effective! Covance, a 13,000 employee, global drug development services company put lean to use with tangible results and will share their learnings with attendees. 12:00 – 1:15 p.m. Group Lunch Exhibitors:

2. Day One – Tuesday, July 29, 2014 Afternoon Sessions 1:15 – 2:15 p.m. Increasing Manager Self-Sufficiency in an On-Premise Model Tina Gallegos, VP, HR Operations, McKesson Corporation Jody Davison, Director, HR Operations, McKesson Corporation Attendees will have the chance to meet with an organization who upgraded their on prem solution. They'll have a chance to hear about how to get the most of an existing solution through enhancing it, without the need to move to a SaaS solution. McKesson recently deployed Compensation self-service wizard for managers and will be there to share their story of success. 2:30 – 3:30 p.m. HRO in the Cloud Debbi Francl, Practice Leader, HR Shared Services Institute Before joining HRSSI as a senior thought leader, Debbi Francl spent 20 years in HR outsourcing and thus has experienced the evolution of the industry from its early beginnings. In this presentation, Debbi offers an insider’s perspective on where HRO is headed in today’s rapidly changing, cloud-based environment, and how organizations should prepare for these changes rather than being surprised by them. 3:30 – 3:55 p.m. Session Change and Refreshment Break 3:55 – 5:00 p.m. “App”tized by Fire Debi Hirshlag, Strategic HR Advisor, Workday Learn from one of the leading SaaS HR providers about how they are seeing many HR organizations adapt to serve the growing mobile workforce. Evening Activities 5:30 – 8:30 p.m. Reception with dinner Exhibitors will be on hand to demonstrate product capabilities and answer questions

3. Retreat Day Two – Wednesday, July 30, 2014 Morning Session Breakfast Exhibitors will be on hand to demonstrate product capabilities and answer questions 7:30 – 8:30 a.m. 8:30 – 9:30 a.m. HR Shared Services… On the Brink of What? Jim Scully, President – HR Shared Services Institute In addition to hosting and moderating the Retreat, Jim Scully, founder and president of the HR Shared Services Institute, will present data and insights on the state of HR service delivery, past, present and future. His presentation includes data from five years of research an 20 years of experience in the field, focusing on the latest trends in cloud technology and its impact on service delivery models. 9:30 – 9:45 a.m. Refreshment Break 9:45 – 10:45 a.m. Taking Transformation to the Next Level Jason Wong, Senior Director, Employee Productivity Services & Michael Dickerson, Senior Manager, HR Shared Services Operations, Cisco If you were not at this year’s HR Tech convention you missed hearing the story of how a major U.S. company officially split HR in two: transactions and strategy. Jason Wong, Senior Director, at Cisco, the global networking and communications technology company, will bring the Cisco story to this year’s Retreat. Many organizations envision a transformation this complete, and now Cisco can share insights and lessons learned from a company that has actually done it 10:45 – 11:45 a.m. HoshinKanri Manufacturing in Shared Services Kathy Ames, HR Service Delivery Regional Lead – Americas, Merck & Co. Merck is a global company operating an HR Shared Services delivery model in 92 countries.  In this presentation, Kathy Ames will discuss how they are taking HR Shared Services to the next level by applying the HoshinKanri manufacturing discipline to their global strategy development and deployment. 12:00 – 1:00 p.m. Group Lunch

4. Day Two – Wednesday, July 30, 2014 Afternoon Sessions 1:15 – 2:15 p.m. Leveraging Shared Services to Talent Management Efforts Stuart Dicker, Senior Director, Human Resources Flextronics In this session, attendees will hear from Stuart Dicker from Flextronics, typically known for their success in large scale Workday implementation. He will discuss how Talent Management has an ever growing focus in the business worldand how HR Shared Services can support this function in a way that adds value to all parties. 2:15 – 2:30 p.m. Session Change and Refreshment Break 2:30 – 3:30 p.m. Wikis At Work Vaughan Merlyn, The Merlyn Group, LLC How to use Wiki's to benefit business, especially HR. Wiki's can be overwhelmingly and can be used ineffectively. Learn from Vaughan how to balance the power of infosharing with necessary control and restriction. 3:30 p.m. Adjourn