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Communication Skills

The presentation deals with Communication Skills

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Communication Skills

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  1. DrVidyaPatil , Assistant Professor , Dept. of English , Govt. First Grade Women’s College, Bidar. COMMUNICATION SKILLS

  2. Meaning • The ability to communicate is the primary factor that distiguishes human beings from animals. And it is the ability to communicate well that distinguishes one individual from another. • The fact is that apart from the basic necessities, one needs to be equipped with habits for good communication skills, as only this will make a happy and successful social being.

  3. . * The word “communication” comes from the Latin verb “communicare” which means to impart, to participate or to share. * Effective communication is important to all of us in every sphere of our lives – be it our careeror our relationships. *Better language = Better communication = Confidence * Communicating confidently is the secret of living a happy and successful life.

  4. Definition Communication is commonly defined as “the imparting or interchange of thoughts, opinions, information by speech, writing or signs.”

  5. Features of Communication • It is meaning – based. • It is conventional. • It is appropriate. • It is interactional. • It is structured.

  6. Ingredients of Communication * Social contact of two or more persons – Senderand Receiver. * Transmission of some message. * A common medium. * A common language. * A common frame of reference. * Interpretation of that message. * Feedback.

  7. Types of Communication

  8. INTERVIEW

  9. INTERVIEW * The word “interview” is derived from intrevuemeaning sight between . * It is a meeting between two persons with a specific purpose. * It demands direct and dynamic interaction. * It involves an assessment of one participant by another.

  10. Features of an Interview * There is a definite purpose. * Both the parties need to prepare for the event. * They are pre-arranged. * There are atleast two participants in the event. * There is clear exchange of information.

  11. Structure of Interview 1 ) OPENING : a)Introduction. b)Statement of the purpose. c) Making the other person comfortable. d)Creating an atmosphere of relaxed, open-minded approach.

  12. 2) MAIN BODY: a)Aim at exchange of information. b)Keeping the discussion to the point. c) Listen attentively and patiently. d) Keep eye-to-eye contact. e) Give carefully thought out answers. f) Make sure to cover the agenda. g) Take care that interruptions, if any, are polite. h) Seek clarification if required.

  13. 3) CLOSING : a) Summing up the discussion. b) Describing the action decided upon. c) Avoiding a hurried or abrupt ending. d) Closing on a positive note. e) Exchange feelings of gratitude and thankfulness.

  14. Guidelines for the Interviewee * Be prepared for the Interview. * Have a presentable appearance. * Make effective use of Body Language. * Answer completely and correctly. * Never try to bluff. * Be polite. * Avoid talking too much. * Avoid criticism. * Do not forget to thank the interviewers. * Do not hesitate to ask questions.

  15. PUBLIC SPEAKING

  16. PUBLIC SPEAKING * “All epoch-making revolutionary events have been produced not by the written word but by the spoken word.”

  17. Preparing the speech WHAT WHEN WHY WHERE WHO HOW

  18. Preparing the speech(Cont.) * THINK OF THE PURPOSE : a) To inform b) To persuade c) To entertain d) To meet and get on with your audience.

  19. * THINK OF YOUR AUDIENCE : a) Where they are now. b) Their expectations. c) Their practical needs. d) Their intellectual needs. e) Their personal needs.

  20. * PUTTING THE SPEECH TOGETHER : a) Content. b) Ordering . c) Jokes, quotations and anecdotes. d) Writing it down.

  21. * DELIVERING THE SPEECH : a) Being confident. b) Talking to your audience. c) Dealing with interruptions and questions. d) Using your voice. e) Using Communication aids.

  22. THANK YOU - VidyaPatil Assistant Professor Dept. of English Govt. First Grade College Humnabad.

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