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PRODUCE HIGHLIGHTS

PRODUCE HIGHLIGHTS. RoseMarie Latimore. PRODUCE CLASSES 2007. Class Location Date DOPQ DeCA West Aug 21-23 DOPQ DeCA West Aug 28-30 DOPQ is an advanced quality class (not for new produce managers) DOPM DeCA West July 17-19 DOPM is the Department Manager Class.

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PRODUCE HIGHLIGHTS

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  1. PRODUCE HIGHLIGHTS RoseMarie Latimore

  2. PRODUCE CLASSES 2007 ClassLocationDate DOPQ DeCA West Aug 21-23 DOPQ DeCA West Aug 28-30 DOPQ is an advanced quality class (not for new produce managers) DOPM DeCA West July 17-19 DOPM is the Department Manager Class

  3. 3RD ANNUAL POTATO LOVER’S CONTEST WINNERS! • 1ST PLACE:March AFB • 2ND PLACE:Offutt AFB • 3RD PLACE:Fort Sill

  4. 8TH ANNUAL PRODUCE MERCHANDISING CONTEST • 100% MANDATORY PARTICIPATION! • THEME: • Fruits & Veggies-More Matters • POINT SCORING: • Displays & Merchandising = 60 points • Consumer Education Programs = 20 points • Store Metric Data = 10 points • Presentation of Entry = 10 points

  5. 8TH ANNUAL PRODUCE MERCHANDISING CONTEST • All presentations must be in PowerPoint format. • DeCA West mandated all entries be sent to Rosemarie Latimore NLT October 1st, 2007. • Please send email when entry is sent. • ADDRESS: DeCA West Region 3401 Acacia Street Suite 115 McClellan, CA 95652-1002

  6. FY07 YTD Produce Sales and % Change for Region OCONUS total includes Zones 12 and 13 (Apr 07 Final)

  7. FY07 YTD Produce and % ChangeZone 06 (Apr 07 Final)

  8. FY07 YTD Produce and % ChangeZone 06 (Apr 07 Final)

  9. FY07 YTD Produce and % ChangeZone 08 (Apr 07 Final)

  10. FY07 YTD Produce and % ChangeZone 08 (Apr 07 Final)

  11. FY07 YTD Produce and % ChangeZone 09 (Apr 07 Final)

  12. FY07 YTD Produce and % ChangeZone 09 (Apr 07 Final)

  13. MERCHANDISING??

  14. MERCHANDISING??

  15. MERCHANDISING!!

  16. MERCHANDISING!!

  17. Sold 99 cases which equals $1505.70 in added SALES!

  18. Sold 101 cases which equals $1,777.60 in added SALES!

  19. Sold 292 cases which equals $4,626.80 in added SALES!

  20. Sold 531 cases which equals $8,411.04 in added SALES!

  21. CHALK ART SIGNAGE • DeCA West Region mandated this signage approximately 4 years ago. • PRICE COMPARISON BOARDS – Required to be updated IAW W/P Policy Letter 40-13. • Remember to order nutritional inserts. • DeCA Senior Mgmt. expect to see this signage and updated price comparison boards on store visits. • ORGANICS – New Chalk Art Signage. • Washington Poster & Decal - (800) 347-6352 or www.wpsignsystems.com

  22. ORDER QUANTITY SHORTAGES • 3(d): The contractor is responsible for delivery of all quantities ordered. For order quantity shortages, it is the store’s discretion to determine the urgency of the item(s) shorted by the contractor. The store must determine if the shorted item(s) are required before the next delivery (i.e. an out of stock core item) or if the store can wait until the next delivery of the item(s). If the shorted quantity is required before the next delivery, the store must contact the contractor for delivery of the shorted item(s). The contractor is responsible for maintaining a sufficient number of alternate sources of supply and the procurement of any shorted quantity. The contractor may contact the store for a recommended local source. Payment of the invoice from the alternate source of supply shall be the responsibility of the contractor. Any additional costs (i.e. difference in price from the current week’s pricing) for the shorted item(s) from the contractor’s alternate source of supply shall be borne by the contractor. Failure to fulfill order requirements will be documented and filed, and evaluated as part of the Contractor's past performance record.

  23. EMERGENCY/ OUT OF CYCLE/ CHANGE ORDERS • 3(e):Occasionally, commissary ordering personnel may need to place emergency orders or out-of-cycle orders at which time the contractor may not be given the benefit of the full order lead time, i.e. 24 hours. The Hawaii locations may require additional order lead-time to fulfill emergency/out-of-cycle/change orders. The contractor is expected to accept these orders in accordance with FAR Clause 52.216-21(e). Emergency and out of cycle orders may require an additional delivery that may require commissary personnel to issue the contractor a new call order number. If out-of-cycle or emergency orders are USDA inspected as a normal course of business, then they are not exempt from the USDA inspection requirement of the TDS. However, out-of-cycle or emergency orders are exempt from the USDA inspection requirement if they are not inspected as a normal course of business. NOTE: May be charged an additional fee.

  24. DELIVERY SCHEDULE 7(a): The contractor shall provide on-time delivery of fresh fruits and vegetables (FF&V) in accordance with the Delivery Schedule at Attachment B for Area 6 including Hawaii. Any permanent changes to the delivery schedule must be executed following mutual written agreement of all parties concerned (Store Director, Region Produce Specialist, Headquarters, and Contracting Officer). The contractor shall deliver on the required delivery days as specified on the schedule and within the required timeframe for receiving produce at each commissary. The commissary store shall coordinate any unscheduled closing (i.e. inclement weather) with the contractor for alternate delivery arrangements. For the most up-to-date store information (i.e. phone numbers, directions), see Locations on DeCA’s website: http://www.commissaries.com. The contractor will ensure consistent delivery service is provided to each location during holidays and weekends, as required by the delivery schedule.

  25. INSPECTION/ ACCEPTANCE • 8(a): Nonconforming supplies are supplies that are defective in appearance (i.e. sales appeal) or workmanship or are otherwise not in conformity with quality standards or contract requirements (i.e. ordered quantities). • 8(d): For non-conforming products, the commissary has 24 hours to call the contractor’s customer service office to request that the product be picked up OR request a credit/price adjustment. The contractor’s customer service representative will evaluate each request and arrange for the product to be picked up or issue a case price reduction. Pick up of non-conforming product must be made by the next delivery or disposition of the product will be at the discretion of the Store Director or designee.

  26. PRODUCT EXCLUSIONS/ UNAUTHORIZED ITEMS • 12:Any item that is available on a grocery contract/agreement shall not be provided by the produce contractor, unless prior written approval is received by the Region Produce Specialist and Headquarters Produce Program Manager. These items include, but not limited to: hummus, jarred products (olives, garlic, grape leaves, fruit, salsa, etc.), candy (bulk, prepackaged), product “wash” items, apple chips, apple cider (shelf stable), croutons, kimchee, wrappers (wonton and egg roll), tofu, soy products (cheese, meat, etc.) and salad dressings (chilled).

  27. ORDER QUANTITY SHORTAGES • 3(d): The contractor is responsible for delivery of all quantities ordered. For order quantity shortages, it is the store’s discretion to determine the urgency of the item(s) shorted by the contractor. The store must determine if the shorted item(s) are required before the next delivery (i.e. an out of stock core item) or if the store can wait until the next delivery of the item(s). If the shorted quantity is required before the next delivery, the store must contact the contractor for delivery of the shorted item(s). The contractor is responsible for maintaining a sufficient number of alternate sources of supply and the procurement of any shorted quantity. The contractor may contact the store for a recommended local source. Payment of the invoice from the alternate source of supply shall be the responsibility of the contractor. Any additional costs (i.e. difference in price from the current week’s pricing) for the shorted item(s) from the contractor’s alternate source of supply shall be borne by the contractor. Failure to fulfill order requirements will be documented and filed, and evaluated as part of the Contractor's past performance record.

  28. EMERGENCY/ OUT OF CYCLE/ CHANGE ORDERS • 3(e):Occasionally, commissary ordering personnel may need to place emergency orders or out-of-cycle orders at which time the contractor may not be given the benefit of the full order lead time, i.e. 24 hours. The Hawaii locations may require additional order lead-time to fulfill emergency/out-of-cycle/change orders. The contractor is expected to accept these orders in accordance with FAR Clause 52.216-21(e). Emergency and out of cycle orders may require an additional delivery that may require commissary personnel to issue the contractor a new call order number. If out-of-cycle or emergency orders are USDA inspected as a normal course of business, then they are not exempt from the USDA inspection requirement of the TDS. However, out-of-cycle or emergency orders are exempt from the USDA inspection requirement if they are not inspected as a normal course of business. NOTE: May be charged an additional fee.

  29. DELIVERY SCHEDULE 7(a): The contractor shall provide on-time delivery of fresh fruits and vegetables (FF&V) in accordance with the Delivery Schedule at Attachment B for Area 6 including Hawaii. Any permanent changes to the delivery schedule must be executed following mutual written agreement of all parties concerned (Store Director, Region Produce Specialist, Headquarters, and Contracting Officer). The contractor shall deliver on the required delivery days as specified on the schedule and within the required timeframe for receiving produce at each commissary. The commissary store shall coordinate any unscheduled closing (i.e. inclement weather) with the contractor for alternate delivery arrangements. For the most up-to-date store information (i.e. phone numbers, directions), see Locations on DeCA’s website: http://www.commissaries.com. The contractor will ensure consistent delivery service is provided to each location during holidays and weekends, as required by the delivery schedule.

  30. INSPECTION/ ACCEPTANCE • 8(a): Nonconforming supplies are supplies that are defective in appearance (i.e. sales appeal) or workmanship or are otherwise not in conformity with quality standards or contract requirements (i.e. ordered quantities). • 8(d): For non-conforming products, the commissary has 24 hours to call the contractor’s customer service office to request that the product be picked up OR request a credit/price adjustment. The contractor’s customer service representative will evaluate each request and arrange for the product to be picked up or issue a case price reduction. Pick up of non-conforming product must be made by the next delivery or disposition of the product will be at the discretion of the Store Director or designee.

  31. ACCOUNTABLITY MANAGER’S SPECIAL – It is required to have one of the weekly produce contractor provided Manager’s specials at zero % mark up at all times and all others Manager’s specials may have up to 7% markup. INVENTORY TOLERANCE – Monthly 2% loss or gain, cumulative 1% gain or no loss. SALVAGE LOG – Recommended to track daily loss by using the spreadsheet recently provided to all stores. Recommend using the spreadsheet recently provided to all stores. PRODUCE SPOT CHECKS - It is still a requirement in DeCAD 40-4 for SD’s to do documented weekly spot check of produce product deliveries. END OF MONTH MEMO ENTRIES – Stores need to track credits and do an end of month memo entry for credits still due by the produce contractor. Recommend using the spreadsheet recently provided to all stores.

  32. CREDIT TRACKING

  33. SALVAGE TRACKING

  34. PRODUCT STORAGE • Temperature Requirements and Storage Recent change to all refrigeration contracts • Processing rooms temperatures changed from nomore than 50º to from 55º to 68º • 58º recommended for processing room • 35 to 40º for back-up storage rooms • Ensure Ethylene and non-ethylene products are segregated in back room and sales floor. • Bulk Nuts • Should be displayed in containers with lids.

  35. MATERIAL HANDLING EQUIPMENT • Knives w/holder, Safety Box Cutters, Cutting Gloves, Goggles & Boots/Shoes – Are required mandatory safety gear for allproduce department personnel. Additionally it is required to provide training on proper usage of these this items. (www.RHForschner.com Item# 47301) • Forklifts & Power Jacks – Training & certification are required BEFORE use!!! Ensure documentation is recorded on form 30-72 in each employee’s personnel folder.

  36. INCREASING SALES • SUGGESTIONS: 1. Utilize Farmers Market sales. 2. Ensure all weekly Manager’s Special provided by your produce contractor are signed. 3. Utilize passive and non-passive demo on your weekly Manager’s Specials. 4. Set an Organic section. 5.Communicate with your customers to see what new items they’d like to see, then ask you produce contractor to bring it in for you. 6. Merchandise, merchandise, merchandise!!!

  37. FINAL THOUGHTS • These new contracts are only as good as you make them by enforcing all elements. Produce is not grocery, but produce sales can be increased by following basic good business practices. You have got to communicate your needs, plan and execute sales, and document performance both good and bad. The contracts must be enforced and product quality standards held, or it will never get any better.

  38. CONCLUSION QUESTIONS???

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