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NIC Initiatives in Enterprise Architecture

NIC Initiatives in Enterprise Architecture. Seemantinee Sengupta Enetrprise Architecture Resource Division National Informatics Centre. 20 February 2019. The IndEA Vision. IndEA Vision ONE Government. IndEA Principles IndEA Reference Models. GoI Ministries. States & UTs. PSUs.

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NIC Initiatives in Enterprise Architecture

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  1. NIC Initiatives in Enterprise Architecture SeemantineeSengupta Enetrprise Architecture Resource Division National Informatics Centre 20 February 2019

  2. The IndEA Vision IndEA Vision ONE Government IndEA Principles IndEA Reference Models GoI Ministries States & UTs PSUs • Unified & Uniform Interfaces • Citizen/ Business-centric Services • Guaranteed Service Levels • Effective Program Management • Less Government, More Governance • Security & Privacy Interoperability Shared Infra SDG Approach Prioritization Common Applications Process Re-engineering Open Standards Change Mgt TECHNOLOGY STAKEHOLDER BENEFITS PROCESS / PEOPLE National Informatics Centre

  3. The 8 Reference Models of IndEA Business Reference Model (BRM) Provides Portfolio of Services to Provides Application Portfolio & S/w Development methods to Performance Reference Model (PRM) Defines methods for Outcome Assessment to Application Reference Model (ARM) IndEA Integration Reference Model (IRM) Data Reference Model (DRM) Interoperability & Integration of Life-cycle Mgtof Enterprise Data of Security Reference Model (SRM) Technology Reference Model (TRM) Specifies Technology Landscape & Standards of Specifies Standards & Best Practices for Security of assets of Guides Design & Implementation of Architecture Governance Reference Model (GRM) National Informatics Centre

  4. NIC’s EA Initiatives National Informatics Centre

  5. NIC’s EA Initiatives (1/3) Panchayat Enterprise Architecture Framework - 2012 Reference for development of enterprise systems supporting activities of Panchayati Raj Institutions of the nation Drinking Water & Sanitation Enterprise Architecture - 2014 Reference to guide development of all e-governance applications supporting automation requirements of MoDWS National Informatics Centre

  6. NIC’s EA Initiatives (2/3) National Informatics Centre

  7. NIC’s EA Initiatives (3/3) National Informatics Centre

  8. Integrated Service Delivery through Land Hub As-Is State Transformation To-Be State Guided by IndEA Framework National Informatics Centre

  9. University Enterprise Architecture Framework (UEAF) National Informatics Centre

  10. University Enterprise Architecture Framework NIC EA Initiative 21 February 2019 NIC EA Initiative

  11. Agenda • Background – University ERP and IndEA Framework • University Enterprise Architecture Framework (UEAF) • Business reference model • Data reference model • Application reference model • Technology reference model • Application integration reference model • Security reference model • Performance reference model • Governance reference model • Defining enterprise architecture from UEAF • Way forward NIC EA Initiative

  12. Agenda • Background – University ERP and IndEA Framework • University Enterprise Architecture Framework (UEAF) • Business reference model • Data reference model • Application reference model • Technology reference model • Application integration reference model • Security reference model • Performance reference model • Governance reference model • Defining enterprise architecture from UEAF • Way forward NIC EA Initiative

  13. Complexities and Challenges of Higher Education Sector • Diversity in Universities structure • Functional autonomy of universities • Regional imbalance of education opportunities in States • Uneven distribution of Universities and Institutions • Varied Regional / State requirements • Multiple regulatory bodies for specialized universities • Different ICT maturity levels of eGovernance readiness NIC EA Initiative

  14. Our understanding of University sector has matured and improved through… 10+ solutions 38+ Universities 7 Center + States / UTs ~10 modules ~100 sub-modules 1 5 Ministry of Tourism Chhattisgarh 2 6 Karnataka Odisha 3 7 Bihar Uttarakhand 4 Kerala NIC EA Initiative

  15. We conducted several workshops with NIC State Units and Universities across the Country • Video Conference • 2 rounds of video conferences held with NIC State units including Chhattisgarh, Kerala, Karnataka, Bihar, Odisha, Uttarakhand, Haryana, Maharashtra, Himachal Pradesh • 9 NIC State units participated in the workshop • Regional workshops • 5 Regional workshops conducted in Delhi, Shillong, Chandigarh, Patna, Bengaluru • 20 States / UTs representatives participated in the workshops • 107 Universities participated • 250+ participants from universities, NIC state units and State Education Directorates NIC EA Initiative

  16. It was understood from the workshops that … University Enterprise Architecture Framework seeks to establish the foundational design for preparing common & generic configurable ERP solution tailored for Indian Universities • There is a need for a common generic ERP solution which covers all business domains and solutions of Universities. • There is an acute challenge faced by universities in terms of availability of reliable hosting / cloud infrastructure solutions. NIC EA Initiative

  17. Tailored University Enterprise Architecture Framework from IndEA Higher Education Sector EA aligned to IndEA framework University Enterprise Architecture Framework Universities ecosystem NIC EA Initiative

  18. Agenda • Background – University ERP and IndEA Framework • University Enterprise Architecture Framework (UEAF) • Business reference model • Data reference model • Application reference model • Technology reference model • Application integration reference model • Security reference model • Performance reference model • Governance reference model • Defining enterprise architecture from UEAF • Way forward NIC EA Initiative

  19. University Enterprise Architecture Framework to eGov solution roadmap University Architecture University Framework University business landscape University specific ERP implementation Comprehensive University ERP Solution NIC EA Initiative

  20. IndEA UEAF is an abstract framework for Indian Universities to develop their own architectures Guides UEAF UEAF intends to include all possible functional aspects of any Indian university. In a way, it represents a superset university from where the structural and functional needs could be depicted using the basic elements included herein. Instance of Framework Comprehensive University ERP Solution ……… University #850 University #1 University #2 …………………….. Vision, Mission, Goals Vision, Mission, Goals Vision, Mission, Goals ……………………. Structure #850 Functions: F1, F2, …Fn Structure #1 Functions: F1, F2, …Fn Structure #2 Functions: F1, F2, …Fn ……… • University Enterprise Architecture #850 University Enterprise Architecture #1 • University Enterprise Architecture #2 • University Enterprise Architecture #2 Instance ……… • University ERP Implementation #850 University ERP Implementation #1 • University Enterprise Architecture #2 • University ERP Implementation #2 We understand that each of the 850+ universities are different and unique. Yet the building blocks (organization structure templates, functions, entities, interfaces) would be common / reusable / configurable across universities for ~90% cases whereas for ~10% cases the unique university requirements would be specifically catered to. NIC EA Initiative

  21. University Enterprise Architecture Framework initiative covers… Blueprint Identify information entities required to support business Define thelogical applicationfunctionalities to manage data and processes Workout the application integration Design the security layer Outline the performance metrics Decide the technologiesand define deployment architectures UEAF governance Common structure and functions, and variations Business Data Domains Dimensions Application Define the business framework • Core • Supporting • Ancillary • Enabling Technology Governance Performance App Integration Security Common / shareable / reusable / configurable / interoperable building blocks NIC EA Initiative

  22. How are we defining a generic University under UEAF? Fundamental Structure A Student Lifecycle Management B Operations Management C University Campus Management D Governance E Extension Activities F NIC EA Initiative

  23. University Enterprise Architecture Framework (UEAF) Stakeholder visions Employers Funding agency Citizens Industry Parents Applicants, Students, Alumni Faculties and Staff Regulatory, Statutory, Accreditation Bodies Universities and Institutions Central and State Gov Strategic IT Goals Reusability Ease of use Standardization Multi channel experience User centric Flexibility and agility Architecture Domains Principles Standards Guidelines Reference models BUSINESS: 4 Groups with 16 domains and 104 capabilities tailored for Indian Universities DATA: 96 data entities and 150+ data attributes identified to facilitate seamless exchange with central MHRD initiatives APPLICATION: 3 groups with 50+ applications identified TECHNOLOGY: 8 technology layers with 50+ broad based components identified SECURITY: Security components for 7 layers with 15 security policies identified APPLICATION INTEGRATION: India and University Stack identified and 25+ API / Web Services associated with Universities PERFORMANCE: ~200 KPIs across MHRD, UN SDG, NIRF, NBA, NAAC, Times Higher Education performance models GOVERNANCE: Two tiered governance model (Central and University level) framework Architecture tools and repository Adoption guidelines

  24. Agenda • Background – University ERP and IndEA Framework • University Enterprise Architecture Framework (UEAF) • Business reference model • Data reference model • Application reference model • Technology reference model • Application integration reference model • Security reference model • Performance reference model • Governance reference model • Defining enterprise architecture from UEAF • Way forward NIC EA Initiative

  25. How to use this framework (UEAF) to develop a university specific architecture? NIC EA Initiative

  26. UEAF adoption guide: How to use UEAF to develop a university specific architecture? UEAF Adoption Guidelines Approach #1 I would like to do a fresh architecture design Approach #2 I would like to build on my existing architecture design Target audience Institute of National Importance Central Open University State Public University State Open University Central Public University Tools and methods Reference Models Architecture maturity Initiatives classification Initiatives prioritization Essentials EA Architects Other architects proposed will work on individual tracks like business, data, application, technology, application integration, security, governance and performance Chief Enterprise Architect NIC EA Initiative

  27. Overall Approach Baseline definition Planning and Scoping Rapid Assessment Architecture Definition Reference Model Target definition Architecture Implementation Roadmap Initiatives Prioritization Initiatives identification and classification Gaps Architecture maturity, Initiatives classification and prioritization Essentials EA Reference models NIC EA Initiative

  28. Tools and Methods under UEAF • Essentials Program EA tool to model architectures and create a national repository of university related framework and architecture models • Architecture Reference Models to help university design current and target state architectures • Enterprise Architecture Maturity Assessment tool to evaluate and identify gaps in your architectures • Enterprise Architecture compliance sheet to assess compliance to the architecture • Initiatives prioritization and roadmap tool to support university in defining, classifying and prioritizing initiatives to implement architectures NIC EA Initiative

  29. Agenda • Background – University ERP and IndEA Framework • University Enterprise Architecture Framework (UEAF) • Business reference model • Data reference model • Application reference model • Technology reference model • Application integration reference model • Security reference model • Performance reference model • Governance reference model • Defining enterprise architecture from UEAF • Way forward NIC EA Initiative

  30. Road ahead for UEAF • Establishing UEAF working group comprising of NIC Centre and State units, University representatives, MHRD representatives • Selection of participating universities to develop University Enterprise Architecture (UEA) • Identification of common, reusable, configurable building blocks based on the UEA study • Re-validation of UEAF based on the UEA • Development of University ERP solution based on UEAF • Identification and implementation of University ERP solution for participating universities NIC EA Initiative

  31. Thank you XXX National Informatics Centre Ministry of Electronics and Information Technology Government of India

  32. Appendix

  33. Fundamental structure of an university Funding agency Centre, State, Private, PPP Education mode Regular, Distance, Online Types Central, Central Open, State Public, Deemed, Institution of National Importance, State Private, etc University Specialization General, Technical, Management, Education, Science & Technology, Health Sciences, etc Units Faculty, Departments, Schools, Chairs, Centers, etc Institutions Affiliated institutions, Constituent, PG, Off campus, Off shore, Regional centre NIC EA Initiative

  34. Student lifecycle

  35. University operations Administration • Establishment, Attendance, leaves, • Events, Awards, certificates • Student exchange, PR, Collaborations Human Resources Finance • Recruitment of faculty, staff • Employee management • Types - Permanent or contractual • Roles – Management, Faculty, Admin, Librarian, Lab, Finance, HR, Support staff • Actors – Chancellor, VC, Pro-VC, Dean, Directors, etc • Budget, Accounts, payroll, Taxes, Fees, Pension, PPF, Bills, Reimbursement • Scholarships, Fellowships, Stipend, Honorarium • Procurement and auctions • Schemes funds and grants • Donations and endowments NIC EA Initiative

  36. Campus management NIC EA Initiative

  37. Governance NIC EA Initiative

  38. University Extension activities NIC EA Initiative

  39. NIC EA Initiative

  40. Business Reference Model (Level 1) Core Affiliations Admissions Academics Research Examination Placement Support Administrations Audits Finance Human resources Ancillary Services and Projects Asset management Procurement and auctions Enabling (ICT) Information services ICT operations Software services NIC EA Initiative

  41. Business Reference Model – CORE (Level 2) Core Affiliations Admissions Academics Research Examination Placement NIC EA Initiative

  42. Data reference model StudentName, ID, Batch, Course, Personal details, Academic details FacultyName, ID, Discipline, Subjects, Education qualification, Experience, Performance The core important entities under University data reference model include: • University • Institutions • Students • Faculty (staff) • Course • Library UniversityAISHE code, University Name, University type, University category, Status, Address InstitutionAISHE code, Institution name, Institution type, specialization, Discipline, Address CoursesFaculty, Department, Level, Program, Discipline, Discipline Group Category, Duration, Schedule, Timetable, Credits, Contacts hours, Subjects LibraryLibrary id, Name, Type, Book id, Book name, author, issue date, return policy, roll number of student (issued to) NIC EA Initiative

  43. Application Reference Model Stakeholders Regulatory / Statutory / Accreditation Bodies Faculty Employee Prospects Central / State Gov Students Employers Alumni Research Institutes Funders Community Channels Website Mobile App Kiosk Email SMS IVR Digital Signage POS Social media Authentication and Authorization Layer Services Layer Existing University Applications and Services University Specific Applications Affiliations Admissions Academics Exams Research Placements Common / Shareable / Reusable Solutions Finance Management HRMS Project Management E-Office E-Procurement RTI and Grievance Management Library management Learning mgmt. systems Recruitment Performance reviews (APAR) Canteen management Surveys and Feedbacks Guest House management Hostel management Staff quarter management Court case management Transport Management Meeting Room booking Attendance Audits Inspections Estate Management Asset management Stores management Core University Platforms Workflow Business rules engine Analytics and Reporting CMS and DMS Webcast and VC GIS Mail / SMS / Payment Gateways Integration platform Enterprise App Store Identity and Access Management Helpdesk solution Call center solution

  44. Technology Reference Model Access devices Desktops Laptops Tablets Smart Phones Kiosks Biometric device Peripherals MF Printer Projectors Video Conference Facsimile IP phones Smart TV Access cards Digital signature Platforms Networks Connectivity Directory service ESB EDI OS DB / DW App server Web server Identity server SWAN LAN Intranet Internet NICNET NKN Development Layer Network Infrastructure Version control Configuration mgmt Modelling tools Development engine Test tools Access Points Switches Routers Firewalls UTM Load Balancers IPS Cloud Computing Stack Blade servers / Chasis Hypervisors SAN / Tape / NAs EMS Virtualization SOC NOC Helpdesk Hosting Locations State Data Center National Data Center MeiTY empaneled Cloud SP Existing University DC

  45. Security Reference Model Indicative security policies Password policy Acceptable user policy Access control policy Wifi Policy Mobile device policy Data classification policy Back up policy Retention policy Physical security policy Virtual private network (VPN) Policy Network security policy Encryption policy Outsourcing policy Antivirus policy Information classification policy Policies guide the different security layers and support in identification of technologies and solutions NIC EA Initiative

  46. Application Integration Reference Model UNIVERSITY DATA EXCHANGE NIC EA Initiative

  47. Covered in the current version of the framework Performance Reference ModelSample Key Performance Indicators Proposed to be covered under individual architectures NIRF Student Strength including Doctoral Students, Total number of Economically and Socially Challenged Students, Number of publications reported, NBA % admission in the undergraduate programs under consideration, faculty to student ratio, Percentage of Faculty with Ph.D. (or equivalent qualification), Total number of batches which have passed out in the programs under consideration NAAC Demand Ratio (number of eligible applications received / number of seats available), Percent Students from other states/countries, Number of Ph.D’s awarded per teacher during the last five years UEAF Performance Reference Model UN SDG Goal 4 access for all women and men to affordable and quality technical, vocational and tertiary education, including university, number of youth and adults who have relevant skills, including technical and vocational skills, for employment Key Performance Indicators State Education Departments Total number of courses, Average contact hours recorded for each class, Number of special Programmes conducted for advanced learners and slow learners University Total number of students who have dropped from academic courses, Percentage of Faculty with Ph.D. (or equivalent qualification), Number of JRFs, SRFs, Post Doctoral Fellows, Research Associates and other research fellows Institution Percentage of Students (as a fraction of the approved intake), averaged over the previous 3 years, Average percentage of student complaints/grievances NIC EA Initiative

  48. Governance Reference ModelOverall view proposed for UEAF governance Central Architecture Governance Team University #1 Governance Team Implementation team Project & Change management team Architecture Governance Board (NIC - MHRD) Change Management Board (University + NIC) Technical Review Board (NIC State and Centre) University #2 Governance Team Implementation team Project & Change management team Working Group Implementation team Project & Change management team University # … Governance Team Implementation team Project & Change management team University #N Governance Team NIC EA Initiative

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