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Tips & Tools for Competent Training

Tips & Tools for Competent Training. Debbie Hape August 22, 2013. Presentation Topics. DG Trainer “Wish List” Laws of Learning Training Tools (competent trainer) Learning Styles Presentation Tips Testing Considerations. DG Training Responsibility.

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Tips & Tools for Competent Training

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  1. Tips & Tools for Competent Training Debbie Hape August 22, 2013

  2. Presentation Topics • DG Trainer “Wish List” • Laws of Learning • Training Tools (competent trainer) • Learning Styles • Presentation Tips • Testing Considerations

  3. DG Training Responsibility • Employer must ensure appropriate DG training What should we do about this Dangerous Goods Training? Ed could do it. What are Dangerous Goods? ED

  4. Synonyms Instructor Qualifications ICAO 4.3.1/IATA 1.5.7: • Adequate instructional skills • Successful completion of a DG training program in the applicable category

  5. DG Trainer Wish List • Technical/Regulatory knowledge • Speaking skills • Listening skills • Presentation skills

  6. Laws of Learning* • Law of Exercise • Practice/repetition aids learning • http://www.youtube.com/watch?v=_wlH3LKmeBo • Law of Effect • Learning is strengthened by reward/weakened by punishment • Law of Readiness • Persons learn best when they see a reason to learn *Edward Lee Thorndike

  7. Laws of Learning* • Law of Primacy • First impressions are strong, almost unshakable • Law of Intensity • Vivid, dramatic or exciting learning experience is most effective • Law of Recency • Most recent information is the best remembered * Edward Lee Thorndike

  8. Tools Used by Competent Trainers

  9. Training Tools • Needs analysis • Who • What • Where • How

  10. Training Tools • Target audience analysis • Level of experience • Activities performed

  11. Training Tools • Learning objectives • Specific, measurable and objective • Given a package, mode of transport, and basic description, a shipping employee can mark and label the package for transport with 100% accuracy

  12. Training Tools • Training plan • Blueprint for the training program • Instructional strategy – lecture/media/hands-on practice • Provides organization for the course • Helps establish time requirements

  13. Understand Learning Styles • Visual • Auditory • Kinesthetic

  14. Quick Tips

  15. Quick Tips • Prepare for the unexpected

  16. Quick Tips • Go easy on the PowerPoint I don’t care if my PowerPoint presentation has 320 slides. You are staying until it’s over.

  17. Quick Tips • Modulate your voice

  18. Quick Tips • Be an active listener • Focus on questioner • Paraphrase/Repeat question

  19. Testing Considerations • Match test type to objective • Test frequently using exercises • Write clear directions • Don’t give the same test every time • Ensure the test material is covered in class(!) • Provide clear-cut answers

  20. Did you know? • More knowledgeable students tend to do worse on True/False tests • They are more likely to think of exceptions to the rule or alternative solutions What if…?

  21. About DGTA • DGTA seeks to promote a global standard for DG professionals and trainers • Certified Dangerous Goods Professional (CDGP) • Meaningful certification of technical competency

  22. QUESTIONS? www.dgta.org

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