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IBM Workplace

IBM Workplace. Ambuj Goyal. Market Experience In Workplace Productivity. Industry Recognition Awards. 320+ new customers 8 new offerings in 12 months Evolved from integrated products to platform in 8 months. Lotus Workplace. Marketshare Leader Leader in Horizontal Portal Segment

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IBM Workplace

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  1. IBM Workplace Ambuj Goyal

  2. Market Experience In Workplace Productivity Industry RecognitionAwards • 320+ new customers • 8 new offerings in 12 months • Evolved from integrated products to platform in 8 months Lotus Workplace • Marketshare Leader • Leader in Horizontal Portal Segment • 300% YTY growth in available Portlets (1500+ total) • 61% YTY growth in customers Industry Recognition Awards WebSphere Portal Leadership Positioning • Leader in IVR/Enterprise Voice Portals Market • Leader in Mobile Middleware Market • Device development tools “Versatile mobile apps; widest variety of handhelds” (PC Mag Editors’ Choice) • 37M Smartcards using IBM Technology • 3 out of 5 top in-car nav. systems use IBM Embedded ViaVoice (JD Power) • IBM speech technology in 51 models of OnStar-enabled cars; voice-navigation in Honda Accord and Acura WebSphere Everyplace • Leader in integrated collaborative applications • 3.5 Million Users in 1995 grown to 110 Million in 2004 • Leader in business instant messaging • 1500 customers migrating from competitive platforms in past 12 months Industry Recognition Awards Lotus Notes/ Domino 1995 1998 2000 2003 * Based on Market Data and Research

  3. Extending Domino to integrated collaboration and portals 2004 Q2, N/D 6.5.2 2005, Q1 N/D 7.0 N/D 8.0 2004 – Notes & Domino 6.5.1 2003 – Notes and Domino 6.5 2002 – Notes and Domino 6.0 1999 – Notes and Domino R5 1996 - Notes R4 and Notes/Domino R4.5 1993 - Notes R3 1991 – Notes R2 1989 – A star is born, Lotus Notes R1 Notes/Domino continued leadership in messaging and collaboration …continuing long into the future

  4. Notes/Domino upgrades N/D 6 Upgrades 6x Faster than R5 % of customers Market and Customers are responding positively…2003 was a big year and momentum keeps building…

  5. Lotus Notes / Domino continues to shine.. • InfoWorldNotes / Domino 6.5 Named Best Enterprise Collaborative PlatformJanuary 2004 • Network ComputingEditor’s Choice Award, Enterprise Groupware“Lotus Domino 6.5 ‘topples the competition’ for enterprise groupware”April 2004 • LinuxWorldDomino Web Access 6.5 wins Best In Show, highest honor at LinuxWorldJanuary 2004 • PC Magazine Editor’s Choice AwardFebruary 2004

  6. IBM Lotus Notes IBM Lotus Domino Web Access IBM Lotus Domino Designer IBM Lotus Messaging Server IBM Lotus Utility Server IBM Lotus Enterprise Server IBM Lotus Enterprise Integrator IBM Lotus Domino Collaboration Express IBM Lotus Domino Utility Express IBM Lotus Domino Access for Microsoft Outlook IBM Lotus Workflow IBM Lotus Team Workplace IBM Lotus Instant Messaging and Web Conferencing IBM Lotus Domino Document Manager IBM Lotus Workplace Web Content Management New Domino Web Application Portlet New and updated portlets and sample portal page Delivered 6.5.1 as committed There are 2 parts to IBM Lotus Notes/Domino 6.5.1 Release Notes/Domino Family in January, 2004 Extended Products in March, 2004

  7. Lotus Notes/Domino and extended products roadmap 1Q04 2Q04 3Q04 4Q04 Q1 2005 Maintenance release Maintenance release Maintenance release Notes/Domino and extend family 6.5.1 N/D & extended family 7.0 • Release • Lotus Notes • Lotus Domino Web Access • Lotus Domino Access for Microsoft Outlook • Lotus Domino Designer • Lotus Messaging Server • Lotus Utility Server • Lotus Enterprise Server • Lotus Enterprise Integrator • Lotus Domino Collaboration Express • Lotus Domino Utility Express • Sync with Domino 6.5.1 • Minor feature updates • Updated portlets and pre-configured portal pages for below product set • Lotus Instant Messaging & Web Conferencing (Sametime) • Lotus Team Workplaces (Quickplace) • Lotus Domino Document Manager (Domino.doc) • Lotus Workplace Web Content Management (Domino version) • LotusWorkflow Supported but not reversioned: • Lotus Discovery Server • Lotus Live Virtual Classroom • Continue focus on TCO with simplified Domino domain administration • Enhanced Application Development with DB2 storage and native web services • Tighter integration between Domino family applications • Tighter integration with Workplace • More TCO improvements • Web Services • More Workplace and Portal integration • Synchronize Domino family products • Simplification and integration • Entitle instant messaging for Notes customers • Workplace portal pages for Domino product family • New Outlook Connector

  8. Market Experience In Workplace Productivity Industry RecognitionAwards • 320+ new customers • 8 new offerings in 12 months • Evolved from integrated products to platform in 8 months Lotus Workplace • Marketshare Leader • Leader in Horizontal Portal Segment • 300% YTY growth in available Portlets (1500+ total) • 61% YTY growth in customers Industry Recognition Awards WebSphere Portal Leadership Positioning • Leader in IVR/Enterprise Voice Portals Market • Leader in Mobile Middleware Market • Device development tools “Versatile mobile apps; widest variety of handhelds” (PC Mag Editors’ Choice) • 37M Smartcards using IBM Technology • 3 out of 5 top in-car nav. systems use IBM Embedded ViaVoice (JD Power) • IBM speech technology in 51 models of OnStar-enabled cars; voice-navigation in Honda Accord and Acura WebSphere Everyplace • Leader in integrated collaborative applications • 3.5 Million Users in 1995 grown to 110 Million in 2004 • Leader in business instant messaging • 1500 customers migrating from competitive platforms in past 12 months Industry Recognition Awards Lotus Notes/ Domino 1995 1998 2000 2003 * Based on Market Data and Research

  9. User Interaction Models Yesterday Today Tomorrow Monolithic Client Software Managed Clients Web Front-Ends Low TCO Immediate Deployment Low TCO Delivered on Demand Rich Function Consistent across Access Spectrum Integration of existing Applications Choice & Flexibility Rich Function Deployment challenges Management cost Limited to PCs Stove-piped solutions Limited Function Complex extensions Device-specific programming models

  10. Managed Client ModelMaking More People More Productive in the Context of The Business They Do Every Day FRONT-END INTEGRATION BACK-END INTEGRATION BUSINESS PROCESSES IBM WORKPLACE Rich client Business Context& Activities Application Adapters Monitoring Workflows Collaboration Services INFORMATION Interaction &Access Services Browser Managed ClientServices Search, Analysis Data &, Content Mobile Clients Integration The power of one architectural model, one programming model, one consistent tool set

  11. Richness of Applicationsand Environment Basic Rich Challenge – To Achieve Rich Client Functionality at low TCO Low ManagedRich UserExperience Traditional Browser Applications Goal: Rich portal-based applications enhanced with rich user experience Cost of Ownership Rich, Windows-centric applications with connection to network, server resources e.g. Office, Notes Traditional Client/Server Applications High

  12. IBM Workplace Client Technology – What is it? A dynamically provisioned client middleware built on standards with choice of operating systems An innovative component based assembly model for building dynamic workplaces delivered on demand An improved security model delivered via secure, encrypted and replicated repository not accessible by rogue programs • Lotus Workplace Messaging • Lotus Workplace Documents • Other IBM & Partner Applications A foundation for a new model of rich client computing for the industry…

  13. IBM Workplace Client Technology User Experience • Rich, Contextual • Disconnected • Componentized • Provisioned Messaging ISV Accounting Documents Bank Branch Custom Eclipse 3.0 Foundation User Experience Framework, Windowing, Component Interaction Mechanism Replication/ Synchronization Middleware Local App Server Local Database Provisioning Agent Replication Provisioning OS utilities (Browsers, Drivers etc.) Operating System (Windows , Linux, Mac (future))

  14. Workplace Messaging

  15. Managed Value of Lotus Workplace Documents Authoring Server Managed and Synchronization Compliance Records Managementand Versioning Business Value Has Shifted 80% of Spending Scattered Workplace for Business Controls & Reporting Enterprise Content Management Choice and Flexibility (MS, Adobe, IBM, others) Workplace Documents

  16. Workplace Documents

  17. AdditionalPortletBuilders AdditionalPortletBuilder Rich PortletBuilder Tools for Workplace Applications Deploy to IBM Workplace Create Workplace components Assemble Components & templates Available Now Server Designer Builder Designer Workplace Builder Client ApplicationCompatibility Available Now WebSphereStudio

  18. Early Adopters of Workplace Client Technology

  19. Workplace for Notes Applications (in Notes 7.0) Viewer window for Notes applications within the Workplace “My Notes Applications” will list the available Notes R5/6 Client applications that can be Run within the Workplace Platform

  20. Single Consistent Framework for Client Side Technologies Compliance Messaging Custom ISV Bank Branch Documents Rich client portal Rich Client Rich browser browser Hand-held PDA Cell-phone Auto Smartcard WCT Rich Edition (~50Meg) Workplace Client Technologies Lotus Workplace Environment Services Function, Richer UI Eclipse RCP (UI Widgets, Windowing, Plug-in Architecture) WCT Micro Edition Footprint, Packaging Interaction and Access Services (J9, SMF, Web Services, JMS, Cloudscape, Web Container, SyncML4J, DMS, etc.) OS utilities (Browsers, Drivers etc.) Operating System (multiple)

  21. Pervasive Elements of the Workplace Family RFID &Sensors Smartcard Speech Enterprise Extensions Device Middleware Broadest coverage of OS’s and processors in the industry Leading mobile middleware provider 37M smartcards, 51 models of GM cars, Honda/Acura In progress.

  22. Mobile Insurance App • IBM ESWE technology Workplace Client Technology Micro Edition Market Traction Micro Edition Customer Scenarios Extended Mobile Applications& Services Smart Industrial Machines Productivity Services • IBM Workplace Client Technology Micro Edition • Mobile CRM offering • IBM ESWE technology • Mobile Device Management • Accord, Acura MDX • IBM Embedded ViaVoice • Enterprise Mobility Solutions • IBM Workplace Client Technology Micro Edition • Industrial Solutions • RFID, Sensors • IBM Embedded ViaVoice • 51 GM car models! • Zaurus Mobility Solutions • IBM Workplace Client Technology Micro Edition • SmartCard • IBM Chip OS • Industrial RFID & Rugged Mobile Solutions • Enterprise Mobility Solutions • IBM Workplace Client Technology Micro Edition • IBM WebSphere Voice Server • Improved customer sat

  23. Managed Clients • Rich Client • Browser • Pervasive Devices • Connected / Disconnected / • Intermittently Connected • Fully Synchronized / Bi-directional Synchronization • Client Mobility • Server Managed Build, Deploy, Manage • Portlet Builder • Workplace Builder • Domino Designer • Workplace Designer • WebSphere Studio • Provisioning • Security • Embedded ViaVoice • Role-based Personalization / Customization • Data / Application Integration & Aggregation • Built-in Local Encrypted DB • Sync’d Centralized DB Stores Delivering End-to-End Workplace Capabilities Business Solutions from: • PureEdge • Colligo Networks • Genius Inside • PeopleSoft • Siebel Productivity Components • Email/Messaging • Calendar/Group Scheduling • Workflow • Web Content Management • Team Spaces • Online Learning • Instant Messaging • Presence/Awareness • People Finder • Web Conferencing • Document Management • Word Processing Editor • Presentation Editor • Spreadsheet Editor • Relavis • Adobe • Synchrony • Intellisync • and others…

  24. The Need for Workplace Productivity is Everywhere HR Finance & Administration Health benefits Customer Service Store Manager Operations Event Management HCM Procurement Wealth Management Social Services

  25. IBM Workplace Client Technology No Touch Deployment – Helps Lower TCO • Server-managed delivery of rich clients to end user communities • Centralized administration, setup and client updates • Provision capabilities when needed –on demand Rich user experience • Disconnected use and synchronization • Power of client software – i.e drag-n-drop, improved responsiveness, UI control • Componentized and Contextual • Embedded Doc Management Extensible client platform for • Collaboration, including mail, calendaring and scheduling, instant messaging, team spaces… • Document management • Existing Web, Java, .Net and Notes Applications • New Applications – IBM and Business Partners Built in Data Management and Security Features • Using local and server managed encrypted data stores • With robust policy managed access and control Choice and Flexibility • Linux, Windows and MacOS (planned)desktops • Manage office documents and Java.Net and C++ applications • Standards-based interoperability

  26. Flexibility and Choice Managed Client Environment Innovation for People Productivity IBM Workplace …Delivering on demand Organizations

  27. Thank You

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