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Water Safety Conference 2010

Water Safety Conference 2010. Melissa Adriano-Alcasid. Melissa M. Adriano. IMPROVING SERVICES DELIVERY THROUGH A PARTNERSHIP. IMPROVING SERVICES DELIVERY THROUGH A PARTNERSHIP. Manila Water Company, Inc. Metro Manila, Philippines. Danang Water Supply Co. Danang City, Vietnam.

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Water Safety Conference 2010

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  1. Water Safety Conference 2010 Melissa Adriano-Alcasid Melissa M. Adriano IMPROVING SERVICES DELIVERY THROUGH A PARTNERSHIP

  2. IMPROVING SERVICES DELIVERY THROUGH A PARTNERSHIP Manila Water Company, Inc. Metro Manila, Philippines Danang Water Supply Co. Danang City, Vietnam approx. 5.9 million Approx. 0.85 million 2,200 470 99 60 16 N/A Water Safety Conference November 2-4 2010, Kuching, Malaysia

  3. IMPROVING SERVICES DELIVERY THROUGH A PARTNERSHIP Water Safety Conference November 2-4 2010, Kuching, Malaysia

  4. and TWINNING PARTNERSHIP Objective: • To strengthen DAWACO’s water quality management processes by maintaining adequate chlorine residual levels in the water supply distribution network and improving water quality monitoring (per DAWACO’s Water Safety Plan) in order to safeguard against public health hazards. Program Duration: • 12 months • Starting in pilot locations with highest potential health risks

  5. Twinning ActivitiesPartnership Timeline

  6. Twinning Activities • Consultations • Classroom lectures • On-the-job training • Study tours • Technology demonstration • Sharing of SOPs, manuals • Provision of equipment

  7. Policies Shared Key Training Programs • Network flushing guidelines • Dirty water complaint standards • Water quality monitoring plan - forms - logging system - reporting system • Standard Operating Procedures - water sampling - collection of samples - determination of sampling points - network flushing & disinfection • Water Quality Management • Water Quality Assurance Program - monitoring plan - network flushing & disinfection • Incident Management - critical project/activity review (CPR)

  8. MANILA - DAWACO TWINNING Chosen Residential Area for Pilot: MAN THAI, Danang City, Vietnam Flushing pt. RESULTS • Nearly 4,000 households have elevated residual chlorine upon continuous flushing and disinfection of water network lines • Maintained adequate residual chlorine levels of 0.2 ppm (minimum) in the distribution lines upon installation ofinterim chlorine booster

  9. MUTUAL PARTNER INTERESTS AND BENEFITS

  10. INSIGHTS/ LESSONS LEARNED • The program gave MWC an exceptionally revealing experience to validate its Water Quality Monitoring System. • DAWACO has its own unique and practical way of resolving issues and problems. • Improving water quality in the system is a continuing program.

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