Jobcentre Plus

1. Jobcentre Plus Steve FarrowSouth London District

2. South London Profile Working Age Benefit Population Recipients % Bexley 75,699 9,565 12.64 Bromley 179,554 20,145 11.22 Croydon 208,363 30,290 14.54 Greenwich 135,610 27,935 20.6 Kingston 96,914 8,095 8.35 Lewisham 164,424 30,900 18.79 Merton 123,373 12,825 10.40 Richmond 112,837 8,640 7.66 Sutton 112,086 12,025 10.73

3. Partnership Working • Working in partnership with key stakeholders, Jobcentre Plus can play a pivotal role in helping customers overcome barriers to employment, promoting work as the best form of welfare and reducing labour market inequalities, thus contributing to addressing the Government’s wider social and economic goals. • To develop effective ways of working with external organisations to maximise JCP performance and achievements of partner organisations.

4. Who are our partners? Partnership • Learning and Skills Council (LSC) • IAG (Prospects) • South London Learning Partnership • Local Authorities x 9 • Voluntary Sector • Stakeholders –PCTs, MHTs • Providers (contracted/non-contracted) • Jobcentre Plus

5. Learning and Skills Council • Workforce Development • Redundancies • European Social Fund • Joint Collaboration Learning and Skills Council – Jobcentre Plus • Train 2 Gain • National Employment Panel“Welfare to Workforce Development”

6. IAG/Next StepsThe Adult Career Service • IAG provide presence in each Jobcentre • IAG provide coverage in each South London Prison • Skills Coaching

7. Skills Coaching • Access interview to determine eligibility, • In-depth skills diagnostic • Produce skills Development Plan • Produce a skills passport (the big purple file) • Broker appropriate provision e.g. learning or voluntary work to help the customer address their skills gaps • Monitor the customer’s learning progress, • Progression interview • Refer customer back to JCP PA for placement into employment, where appropriate • Provide confirmed support if customer is placed into employment with Train to Gain

8. South London Learning Partnership • JCP involved and advertised in SLLP “Employers Guide to Good Training”. (www.egtp.co.uk) • Access to Flexible Basic Skills Training for Providers • Disability Advice Website (www.getpaid.org.uk) • Formed to represent those organisations with an interest in promoting learning to young people and adults – an a lot, lot more

9. Local Authorities • LSPs • LPSAs • Neighbourhood Renewal • Community Strategies • Skills Alliance • Redundancy Project • Vision • Shared Goals/LSC/Local Learning Partnerships

10. Areas for Improvement • Voluntary Sector • Stakeholders –PCTs, MHTs • Providers (contracted/non-contracted)

11. Co-ordinated delivery of employment support and training services • Linkages to mainstream provision • Linkages to local labour market • Where are the skills need? • We know the sectors • Sector Skills Needs: - Manufacturing - Construction - Retail - Hospitality - Financial and Business Services - Health and Social Care

12. Supporting employers to recruit disadvantaged customers and retain people in work Equal (Workforce Futures Partnership) • Support Strategies for Improving Retention and Reintegration of Disabled Employees in SMEs Train 2 Gain