Download
1 / 22
220 likes | 316 Vues
Managing Stress. Stress Management. Often there's more to be accomplished and seems humanly possible Programs are often under-funded and understaffed Working conditions for some jobs can be unpleasant, and sometimes dangerous After all that the public still might not appreciate us.
E N D
Stress Management • Often there's more to be accomplished and seems humanly possible • Programs are often under-funded and understaffed • Working conditions for some jobs can be unpleasant, and sometimes dangerous • After all that the public still might not appreciate us
Every Day Stressors • Traffic, noise, family issues, health problems, time pressures, and everyday stresses and strains of living can take their toll. • Two income families, changing role expectations, divorce rate, new ideas about families • You can experience stress anytime you're put in the position having to adapt or change
Stress • Stress arises whenever we are asked to adapt or change • Thought of this way, it is difficult to imagine a meaningful existence that does not include some level of stress • Stress does not kill people rather it is the capacity of people to adapt to the demands of life that enables them to live • It is stress that is too intense too frequent or poorly managed that can be personally and organizationally destructive
Organizational Stress • It is important to recognize from the outset that we cannot completely isolate work-related pressures from stresses arising from factors outside of the organization • We cannot rope off workplace stresses that we experience from other aspects of our lives • If we have a sick relative or are going through difficult divorce, and we probably will not be able to entirely checked his feelings at the workplace door
Are You Stressed? • The truth is we always experience stress at some level • It is important to know when we might be exhibiting symptoms of stress that maybe too frequent or too intense
Are You Stressed? • dry mouth • fast heartbeat • restless and fidgeting • backaches/tense muscles • watery eyes • hurried or shallow breathing • perspiring heavily or feeling too warm • headache • stomach upset • loss of appetite • fatigue and exhaustion • anxiety and tension • cold and sweaty hands • lump in throat
What is Stress? • Stress is not just in our minds as some people suggest • Stress is a nonspecific response to the body to any demand made upon it • It is necessary to understand its physiological basis • Stresses derived from the latin word strictus which means tighten or narrow • Subjectively it can feel like being constricted
Stress and Your Body • The stress trigger in the core of the brain is the hypothalamus • The hypothalamus plays a regulatory function related to eating, drinking, sex hormones, and coordination of activities among our organs • When a person is stressed the hypothalamus sets off the type of alarm to the nervous and endocrine systems this is often called flight or fight response
The General Adaptation Syndrome • When in the alarm stage the body changes to enhance our capacity to fight or flee • Continued stress causes defenses to fail • Under stress our body can compromise its own immune system • Nonspecific response reactions for anything that places a demand on us • Our body does not distinguish between a crisis at work, a car accident, being physically assaulted, being verbally attacked, running from wild animal, or trying to meet an impossible deadline
Impacts of Stress • More than 10 million american workers suffer from stress related problems • Would you rather work someone who's constantly stressed or on the edge or with someone who manages their stress successfully? • It can make us hurry through tasks and make us more apt to make mistakes • It can increase our reaction times it can distort the cognitive process • In extreme cases stress can lead to workplace violence
Impacts of Stress • Your extreme stress compromises your immune system making us vulnerable to illness and disease • It disrupts her sleep patterns • Heart attacks, strokes, cancer, hypertension, headaches, back troubles, muscle tension, and arthritis all have been linked to stress
Impacts of Stress • Stress can affect you psychologically: depression, low self-esteem, anger, and anxiety • On the job, stress can lead to: job burnout, exhaustion, cynicism, and disengagement
The Good, Bad, and Ugly of Stress • We cannot avoid stress • We have to learn to manage stress • Stress can be positive or eustressful • Eustress is healthy stress that is experienced positively to constructive outcomes • People feel challenged and motivated from stress • Stress can bring energy, innovation, and drive
Sources of Stress on the Job • Interpersonal relationships • Role ambiguity and conflict • Workload • Intrinsic nature of work • Working conditions • Organizational environment/poor communication • Home to work and back
Coping and Managing Stress • Lifestyle adjustments • Attitude adjustment • Social support • Taking control of your time • Job redesign
Coping and Managing Stress • other organizational factors • Recruiting • Hiring • Socialization • Mutual respect support and courtesy • Health promotion programs • Employee assistance programs
Ways of Acting • Take charge • Take care of yourself • Reach out to others • Find a balance • Be prepared • Build your confidence • Get creative • Adjust you attitude
