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Nick Sykes Lean Coordinator

Organizational Performance Review Process—1.1.3. Nick Sykes Lean Coordinator. Company Overview. The company has four key focuses: Quality Delivery Communication Pricing. Hixson has been servicing the military, aerospace, and commercial aircraft industry for over 50 years.

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Nick Sykes Lean Coordinator

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  1. Organizational Performance Review Process—1.1.3 Nick Sykes Lean Coordinator

  2. Company Overview • The company has four key focuses: • Quality • Delivery • Communication • Pricing • Hixson has been servicing the military, aerospace, and commercial aircraft industry for over 50 years. • Our 40,000+ square foot facility located in Newport Beach is home to over 110 employees. • SEA Stage 1 Certification Date: 09/16/10

  3. Hixson’s Capabilities • Anodize • Chem Film • Cad Plating • Nickel Plating • Tin Plating • Chrome Plating • Copper Plating • Gold Plating • Silver Plating • Black Oxide • Vacuum Cad • Shot Peen • Passivate • NDT • Phosphate • Painting • Brush Plating • Grind

  4. Organizational Performance Review Process 1.1.3 Key Steps in Process: Annual Ongoing Ongoing Ongoing Preparation Collect Data Performance Reviews Assessment • Details • Prepare plan for performance review • Department metrics (RPH, throughput, quality, etc.) • Company metrics • Supplier performance • Competitor performance • Details • HMF EDS • Customer surveys • Industry associations • Balanced Scorecard • Details • Monthly Manager’s meetings • Weekly Department meetings • Quarterly strategic planning review meetings • Details • Collect feedback and improve process (ref-1.1.4) • P.I.T Crew meetings

  5. Data Collection • HMF EDS (Hixson Metal Finishing Enterprise Data System) • Customer Surveys • Customer Quality & On-time Delivery Scorecards • Balanced Scorecard

  6. HMF Enterprise Data System

  7. Balanced Scorecard • Reviewed during monthly managers meeting

  8. Quarterly Strategic Plan Review Meetings • Entire leadership team attends • Reassess strategic goals and make changes as needed • Discuss deployment strategies • Sub-teams review/revise tactical plans to accomplish goals

  9. Weekly Department Review Meetings Company Info. Quality Velocity Dept. Info.

  10. Company Dashboard Leaders

  11. Standard Review Procedures

  12. P.I.T. Crew Meetings • P.I.T. = Process Improvement Team • Customer of Organizational Performance Review Process • Review findings are catalysts for improvement priorities • Team meets bi-weekly to update improvement strategies • Continuous improvement schedule is updated • Deployment plans are assessed and revised

  13. Thank You! • Contact info: • Nick Sykes • Lean Coordinator • (949) 645-4800 x4641 • nick@hixsonmetalfinishing.com • www.hixsonmetalfinishing.com

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