The Wing IG: One Person, Two Hats and Two Jobs

1. The Wing IG:One Person, Two Hats and Two Jobs Insert Presenter

2. Inspector General Program Statement of Work: • CAP shall develop and operate an inspector general program similar to the United States Air Force inspector general program • CAP and CAP-USAF shall develop and operate a joint inspection system similar to the United States Air Force program • CAP shall develop and operate a complaints system to prevent, detect, and correct any fraud, waste, mismanagement or deficiency, cadet protection issue, or abuse of authority similar to the United States Air Force program

3. IGs in the CAP Organization CIVIL AIR PATROL BOARD OF GOVERNORS MEMBERSHIP ACTION REVIEW BOARD EXECUTIVE DIRECTOR NATIONAL BOARD CAP INSPECTOR GENERAL National Commander & Staff (CV, CS, NLO, NFO) COMMITTEES Assistant Executive Director CAP General Counsel Region Commanders Wing Commanders National Headquarters Group Commanders Squadron Commanders

4. IGs in the CAP Organization CAP BOARD OF GOVERNORS CAP INSPECTOR GENERAL NATIONAL COMMANDER REGION COMMANDERS REGION/IG WING COMMANDERS WING/IG GROUP COMMANDERS NOTE: The CAP/IG works for both the CAP/CC and the BoG

5. Origins of Inspectors General “The IG must have a horse and some soldiers to attend him and all the rest are commanded to obey and assist, or else the Army will suffer. For he is but one and must correct many, therefore, he cannot be beloved . . .” Article of War from King Charles I (circa 1629)

6. Origins of Inspectors General “The IG must have a computer and e-mail and some lawyers to help him and all the rest should cooperate and assist, or else the Civil Air Patrol will suffer. For the IG is but one and must correct many, therefore, he PROBABLY WILL NOT be beloved ...” Former CAP / IG, Duddly Hargrove

7. Inspector General As An Inspector

8. Inspections What is an Inspection? • An official examination of a unit’s compliance with standards that CAP is expected to uphold

9. Inspections • Inspectors General conduct inspections that are: • Formal, official and determine the unit’s compliance with CAP directives • Directed or requested by higher authority • Recurring • Professional • In accordance with CAP regulations

10. Inspections Objectives To accurately evaluate a unit’s level of compliance to CAP standards as it relates to mission readiness and/or support

11. Inspections Objectives To accurately evaluate the compliance level of functional activities within a unit

12. Inspections Objectives • To measure compliance with administrative and support requirements • To identify good management methods • To help units establish priorities • To evaluate safety, security and environmental health conditions

13. Subordinate Unit Inspections Items to be Inspected • Compliance with directives • Compliance with wing/local policies • Implementation of policies, procedures and regulations • Management of personnel • Management of resources • Management of programs

14. Subordinate Unit Inspections After the Formal Inspection • The Wing IG’s responsibilities continue after the formal inspection by: • Providing a written Inspection Report • Auditing the units’ closing of the Findings • Providing follow-up training for SUI Team Members • Continuing to develop “highly-qualified” SUI Teams

15. The Inspector General as anInvestigator

16. Complaints “One unprofessional investigation can undo the credibility of nine professional efforts that preceded it. While this may be unfair, it is a reality, and we need to work towards making all of our efforts as professional as possible” Lt Gen Robert O. Springer The Inspector General 26 Mar 1987

17. Complaints The Need for a Complaints Program • A leadership tool • To focus command involvement • To fix problems • To correct false perceptions • Multi-purpose • Investigate possible violations of standards • Provide a grievance channel when no other means of redress/appeal exists • Ensure appropriate redress when a complaint is substantiated

18. Complaints Complaints Program Rules • The chain of command is the primary and preferred channel for addressing and resolving complaints BUT... • No one may deny CAP members access to the inspector general • Identities of complainants, witnesses and subjects will be protected from disclosure • Retaliation or reprisal against CAP members for making a privileged communication will not be tolerated

19. Complaints Complaints Program Rules • IG matters may include: • Allegations of regulatory violations • Violations of law that are not criminal • Mismanagement • Abuse of authority • Fraud, Waste and Abuse of resources • Situations that may pose a substantial danger to public health or safety

20. Complaints Complaints Program Rules • IG matters may include: • Criminal activity • “I don’t like” … situations • Conditions of employment for civilians (CAP employees) • Allegations of reprisal upon civilian employees • Equal opportunity/discrimination matters

21. Complaints Where Do Complaints Come From? • Direct communication to IG by complainant • FWA hotlines (877) 277-9142 or fwa@capnq.gov • Family members (parents/guardians of cadets) • Congressional complaints • CAP-USAF/IG or CAP/IG • Anonymous complaints (see CAPR 123-2)

22. Complaints A Commander’s Role • Summon witnesses if necessary • Provide records/documents • Prevent coaching of witnesses or interference with investigation • Prevent abuse of the Inspector • Maintain confidentiality • Provide counseling after testimony • To subjects or witnesses, if needed • Take corrective action

23. Complaints Hot Issues • Cadet Abuse/Hazing • Abuse of Authority • Retaliation/Reprisal • Fraternization • Unprofessional Relationships • Favoritism/Nepotism

24. Complaints Handling Complaints Once Received • Issues that always haunt Inspectors General: • Failure to communicate • If you don’t tell a complainant you’re working on the complaint, s/he will assume you’re not • Perception is truth (to the one who perceives it) • Independence • Timeliness • Thoroughness • Failure of commanders to take corrective action

25. Complaints How Long Does It Take? USAF Investigating Officer or IG -- Assigned only one case -- Working on that one case full time with no other job assignments -- 120 -- 180 DAYS

26. Complaints Confidentiality PRIVILEGED INFORMATION DOCUMENT ONLY PERSONS HAVING A NEED TO KNOW WILL REVIEW THIS MATERIAL This is a privileged document. It will not be released (in whole or in part), reproduced, or given additional dissemination (in whole or in part) outside of IG or legal officer channels without prior written approval of the CAP/IG and the CAP/CC after consultation with the NHQ/GC.

27. QUESTIONS? We have Answers!