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Reporter : Quach Van Hoang 30.10.2009

Marketing Divison. Reporter : Quach Van Hoang 30.10.2009. Agenda. Performance. A. Recent activities – next plan. B. 1. Performance. Premium & PFYP. Billion. ( ) is percentage of Vietnamese Target. 2. Performance. Region PFYP. 2.8. 1.9. HN. 1.2. 0.9. HCM.

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Reporter : Quach Van Hoang 30.10.2009

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  1. Marketing Divison Reporter: Quach Van Hoang 30.10.2009

  2. Agenda Performance A Recent activities – next plan B 1

  3. Performance Premium & PFYP Billion ( ) is percentage of Vietnamese Target 2

  4. Performance Region PFYP 2.8 1.9 HN 1.2 0.9 HCM 0.6 DN 0.3 3

  5. Performance Headcount 10/27/2009 6%UP 254 SM + 534 SAS↑ Part-Time agents(IA): 2883 Total Agents: 4489 4

  6. Performance 3 Region Headcount (full-time) 777 869 HN 326 HCM 316 161 173 DN 5

  7. Performance AS attaining Quota(%) 54% DN 40% 37% HCM 36% 33% 32% 31% HN 6

  8. PROMOTION ASSESSMENT Number of Promotion keep increasing

  9. Conclusion • Recruitment over target • Number of promotion are increasing • PFYP does not attain target . • Full time agents’ productivity goes down. Weakness Advance Keep improving

  10. Agenda Performance A B Recent activities-next plan 10

  11. Administration rule • Changing service agent is NOT allowed • Changing recruiter is NOT allowed • Name tag, name string, business card, company logo will be provided for full-time agent

  12. Next plan-New rule Issues Agents’ new rule After cut-off date, many requests of change agent data to get more benefit. Dispute and complaint occur frequently. Agents’ new rule Apply deadline for modification of agent information

  13. Next plan-IA management Issues Agents’ new rule From 1st/2010, Co. do not recruit AS and encourage IA promote to SAS. How can BM manage IA activities???? Method Reward for IA when IA promote to SAS. IA performance report

  14. Next plan-Paper control Issues Agents’ new rule To control paper using cost. Paper quota Region Number of Staff x quota No. (pages) Branch (BM) Issued Policy / full time/ adjusted rate

  15. Thanks for listenning!

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