Poker

1. Poker Poker The Pokio® team is a talented mix of awesome mobile focused developers and experienced iGaming professionals. We also have gamers and poker players in our ranks in order to deliver you the best experience ever. team is a talented mix of awesome mobile focused developers and experienced iGaming professionals. We also have gamers and poker players in our ranks in order to deliver you the best gamers and poker players in our ranks in order to deliver you the best team is a talented mix of awesome mobile focused developers and experienced iGaming professionals. We also have We work hard so you can play harder! The Pokio® app is sole property of Qufan Internet Technology Ltd, a company incorporated in Malta. For more information please visit www.qfun.eu or contact us at support@pokio.com o you can play harder! The Pokio® app is sole property of Qufan Internet Technology Ltd, a company incorporated in Malta. For more information please visit www.qfun.eu or contact us at For more information please visit www.qfun.eu or contact us at o you can play harder! The Pokio® app is sole property of Qufan Internet Technology Ltd, a company incorporated in Malta. When playing in Pokio, it may be that you are experie against our best efforts. If this happens, our professional customer against our best efforts. If this happens, our professional customer against our best efforts. If this happens, our professional customer , it may be that you are experiencing an issue, ncing an issue,

2. support team will do their utter best to resolve this issue as quickly and efficiently as possible. support team will do their utter best to resolve this issue as quickly and support team will do their utter best to resolve this issue as quickly and To submit a complaint, please send an email with the content of your complaint to support@pokio.com specifying your email address that registered with us. To submit a complaint, please send an email with the content of your To submit a complaint, please send an email with the content of your omplaint to support@pokio.com specifying your email address that omplaint to support@pokio.com specifying your email address that Our customer support team will reply to your request within 24 hours if it is made between Monday and Friday from 8:00AM to 5:00PM CET. it is made between Monday and Friday from 8:00AM to 5:00PM CET. it is made between Monday and Friday from 8:00AM to 5:00PM CET. Our customer support team will reply to your request within 24 hours if Our customer support team will reply to your request within 24 hours if When you receive a reply to your r the outcome, we will direct you to Promediate (https://www.promediate.co.uk/) where you can file the official complaint. When you receive a reply to your request and you are not satisfied with the outcome, we will direct you to Promediate (https://www.promediate.co.uk/) where you can file the official (https://www.promediate.co.uk/) where you can file the official equest and you are not satisfied with

3. Promediate is our licensed ADR (Alternative Dispute Resolution) partner, as per ADR directive issued by the MGA (Malta Gaming Authority).