1 / 14

10 Mobile Commerce Trends That Will Dominate 2021

Future of mCommerce: The following ten trends will dominate in 2021. Explore Now!

Aculance
Télécharger la présentation

10 Mobile Commerce Trends That Will Dominate 2021

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Certifiedwith 10MOBILE COMMERCE TRENDSTHAT WILLDOMINATE 2021 ECOMMERCETRENDS

  2. ECOMMERCETRENDS 200% Shopping viaMobile Apps +157% 150% 01 100% MobileAppsContinueto OutperformMobileWeb 50% Appv/sMobileWebConversionRate Difference 0% App Conversion Mobile Web Conversion

  3. ECOMMERCETRENDS $401 $400 $56.7 $324 SalesFrom Smartphones andTablets $48.1 $263 $300 02 $41.8 $205 $344.5 $200 $157 $34.7 $276.1 $28.5 Withmobileshoppingontherise, it’sno surprisethatsalesfromsmartphoneswill dominate2021. Consumersaredoing morethanjustbrowsingviaapps; they’re buying. $221.2 $100 $170.3 $128.4 $0 Forecast: USM-CommerceVolume 2019 2020 2021 2022 2023

  4. ECOMMERCETRENDS One-Click Ordering 20% Shoppingcart abandonmentinMobileApps 03 Thinkaboutwhatyouneedto processtransactionsonyour ecommercestore. 68% Shoppingcartabandonment onDesktopSites Customername Creditcardnumber Creditcardexpiration Cardverificationnumber Shippingaddress Billingaddress Emailaddress 97% Shoppingcartabandonment onMobileSites

  5. ECOMMERCETRENDS Social Commerce 04 Arecentstudysuggeststhatbrandsusing Instagramshoppinghavebenefitedfroma 1,416% trafficboostanda20% increasein revenue. Sinceshoppablepostsarestillrelativelynew, Iexpectthem tocontinuetrendingupwardin2021. Morebrandswill catchon, andconsumerswillbelookingtobuydirectly fromsocialmediaposts.

  6. ECOMMERCETRENDS 51% Products research Voice Shopping 36% Add to my shopping list 30% 05 Track a package 22% Howareconsumersusingvoicesearchto shoponline? Let’stakeacloserlook. Make a purchase 20% Providing ratings 18% Contact support Reorder item 17% 0% 20% 40% 60%

  7. ECOMMERCETRENDS 64% 24 hour services 55% Getting an instant response 55% Answer to simple questions 06MobileChatbots 51% Easy communication 43% Complaint resolved quickly Thinkaboutallofthebenefitsof chatbots. Ifyou’realreadyusingbots onyourwebsite, you’relikely benefitingfrommostofthese. 43% A good customer experience 37% Detailed expert answers 35% Answer to complex question 32% Friendliness and approachability 8% None of these 0% 25% 50% 75%

  8. ECOMMERCETRENDS TheDiversePotentialofVR & ARApplications VR & AR PredictedmarketsizeofVR & ARsoftware fordifferentusecasesin2025. $15 B 07 $11.6B $10 B $5.1B $4.7B $5 B $4.1B $3.2B $2.6B $1.6B$1.4B $0.7B $0 B Video Games Live Events Video Entertainment Engineering Real Estate Healthcare Retail Military Education By2025, theARandVRindustryisexpectedtoreach $35 billion.

  9. ECOMMERCETRENDS OmnichannelMobile Shoppers 82% 08 73% ofconsumersshopusingmultiple channels. 75% ofpeopleexpectthose experiencestobeconsistentacross eachchannel.Furthermore, 73% of peoplearewillingtoswitchbrandsif theyaren’tgettingaconsistent omnichannelexperiencefromone company. ofsmartphoneusersaythey consulttheirphoneson purchasestheyareabouttomake instore

  10. ECOMMERCETRENDS Unfortunately, cyber-crimehas becomearealconcernforeveryone today. Consumersarehesitantto providepersonalinformationto thirdpartiesthatdon’thavean establishedreputationasabrand thatistrustworthy. Mobile Fraud 09 Appscansetupsecurityfeatureslike two-factorauthenticationasanadded layerofprotection. 65% offraudulenttransactions comefrommobiledevices. This isupfrom39% backin2015.

  11. ECOMMERCETRENDS Avg. Yearly Growth Rate 2016-2021 $300B Mobile Payments $274.4B $214.7B 10 $200B Wearables, likeAppleWatch, canevenbeusedto facilitatemobilewalletpayments. It’snotquitethe newnormorstandardintransactions, butwe’re definitelyheadinginthatdirection. Accordingto Statista, mobilepaymentvolumeisgrowingata rateof62% annually. $154.4B $99.4B $100B Overthepastfewyears, mobilewalletshavebeen increasinginpopularity. Thisholdstrueforbothonlineand in-storepurchases.Consumersareusingmobilewalletslike ApplePayorAndroidPaytocheckoutwhenshoppingfrom amobileretailapp. It’saquick, safe, andsecurewayfor themtoshop. Theyalsousethesewalletsatparticipatingin brick-and-mortarlocationswithtouchlesspaycapabilities. $55.0B $24.9B $8.6B $0B 2015 2016 2017 2018 2019 2020 2021 EstimatedMobilePaymentTransactionVolumeintheUSA

  12. ECOMMERCETRENDS Mobiletrendswillcontinuetoplayasignificantroleinthe ecommerceindustryfortheforeseeablefuture. Asan ecommercestoreowner, youneedtokeepacloseeyeon mobilecommercetrendstoplanaccordingly.Ifyoulookatthe m-commercetrendsthatI’velistedabove, you’llnoticea commonfactorineachone; appsintegration. Theeasiestway tokeepupwiththetimesandchangingtechnologyisby buildingamobileappforyourecommercewebsite. Thisishow consumersprefertoshopin2021. Allofthemobile ecommercetrendsarepointinginthisdirection. Followthetips andbestpracticesthatI’veexplainedinthisguidetodominate mobilecommercein2021. Conclusion 11

  13. ECOMMERCETRENDS SocialMediaLinks 12 Linkedin Facebook Instagram https://www.linkedin.co m/company/aculance- it-solutions-pvt-ltd/ https://www.facebook.c om/aculanceitsolutions https://www.instagram. com/aits_itservices/

  14. ECOMMERCETRENDS PhoneNumber +919584011000 ContactUs 13 EmailAddress Ifyouhaveanewinquiry, acrackingproject idea, orsimplywanttochatandexplore howwecanworktogether, wewouldloveto hearfromyou. info@aculance.com Website http://www.aculance.com/

More Related