1 / 6

QuickBooks Error 15215: What it is about and How to fix it

In recent days, QuickBooks error 15215 has been reported many times by users when downloading the new payroll updates in QuickBooks Desktop. It crops up on the useru2019s computer screen with the warning message, u201cUnable to verify digital signature.u201d

Allan6
Télécharger la présentation

QuickBooks Error 15215: What it is about and How to fix it

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. QuickBooks Error 15215: What it is about and How to fix it In recent days, QuickBooks error 15215 has been reported many times by users when downloading the new payroll updates in QuickBooks Desktop. It crops up on the user’s computer screen with the warning message, “Unable to verify digital signature.” QuickBooks 15xxx category errors are mostly caused when the Internet Explorer settings don’t allow QuickBooks to connect to the network. This post will discuss with you the reasons behind QuickBooks error code 15215 and the possible troubleshooting solutions for it. Hence, let’s begin without wasting any further time.

  2. What can be the reasons behind QuickBooks error code 15215? Besides the wrong Internet Explorer settings, the followings reasons often cause QuickBooks error code 15215: 1. The third-party security programs aren’t letting QuickBooks download the new payroll updates.

  3. What are the troubleshooting solutions for QuickBooks error 15215? Solution 1- Review the Internet Explorer settings 1. Ensure QuickBooks Desktop is closed and then go to Internet Explorer. 2. Click on the Gear icon on the command bar. Note: If you can’t find the Gear icon, then press the Alt key to select it. 3. Select the option named ‘Internet Options.’ 4. Click on the Advanced tab and then go to the Settings section. 5. Verify the checkbox next to Use TLS 1.0 is selected. 6. Then ensure the Use TLS 1.1 and Use TLS 1.2 checkboxes are not selected. 7. Press the OK button to exit the Internet Options window. 8. Close Internet Explorer after that. 9. Run QuickBooks Desktop and then download the new payroll updates. If you still face QuickBooks error 15215, follow the next solution.

  4. Solution 2- Get the payroll updates in the Windows Safe mode 1. Exit QuickBooks Desktop on your computer first. 2. Open Run by pressing the Windows key and letter R on your keyboard. 3. Enter “msconfig” in the Run field. Then press the OK button. 4. When the System Configuration Utility window opens, select the option named ‘Selective startup.’ 5. Clear the checkbox in front of Load Startup Items. 6. Press OK to save your changes. 7. When prompted, restart your computer. 8. Open QuickBooks Desktop and then try to get the new payroll updates.

  5. If you can successfully download the payroll updates, switch your computer back to the Windows normal mode by following the steps given below: 1. Open Run on your computer again. 2. Type “msconfig” into the Run box. Then click on the OK button. 3. On the System Configuration Utility window, select the checkbox in front of Normal Startup. 4. Click on the OK button afterward. 5. Then restart your computer.

  6. Conclusion If you can’t get over QuickBooks error 15215 even after going through the troubleshooting solutions that we have explained above, then QuickBooks Desktop is probably lacking the Windows permissions to download the required payroll updates. Hence, we advise you to grant the Windows permissions to QuickBooks Desktop to download the payroll updates. You can also ask for further troubleshooting guidance to resolve QuickBooks error code 15215 by getting in contact with our QuickBooks officials at +1-855-856-0042.

More Related