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Lecture One Chapter One. The Role of Communication in Contemporary Organizations. Ancient and Medieval - Commerce/Written Records Scientific Knowledge - One Way/ Rules (Taylor, Gilbreth , Emerson Administrative - Authority/Discipline ( Fayol , Weber).
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Lecture One Chapter One The Role of Communication in Contemporary Organizations
Ancient and Medieval - Commerce/Written Records Scientific Knowledge - One Way/ Rules (Taylor, Gilbreth, Emerson Administrative - Authority/Discipline (Fayol, Weber) Human Relations Theory-Listening /Relationships (Follett, Mayo, Carnegie) Behavior - Complexity of human interaction (McGregor, Maslow,Weick) Empowerment- Distribution of Power Contingency-jobs, organizations, people CLASSIC MANAGEMENT THEORY
Six of Fayol’s Principles • Division of Work • Authority • Discipline • Unity of Command • Subordination of Individual Interests • Scalar Chain
CONTEMPORARY DYNAMICS • DIVERSITY • GENDER • CULTURE • AGE • EDUCATION • COMPETITION/ • Quality • STRESS • ETHICS
JOHN NAISBITT’S TRENDS • INFORMATION SOCIETY • DECENTRALIZED STRUCTURES • PARTICIPATIVE GOVERNANCE • NETWORKS REPLACING HIERARCHIES