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Making Sense of Employee Sentiments and Feedback

Here's how we helped a leading manufacturer of general-purpose utility vehicles, light commercial vehicles, tractors, SUVs and other types of vehicles to assess their leadership and management strengths and weaknesses.

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Making Sense of Employee Sentiments and Feedback

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  1. Making Sense of Employee Sentiments and Feedback Target Group Study Type Geography Employees ofan automotive manufacturing company Full service study India 1

  2. What was the research requirement? • A leading manufacturer of general-purpose utility vehicles, light commercial vehicles, tractors, SUVs and other types of vehicles wanted to assess their leadership and management strengths and weaknesses • The client wanted to use a 360 degree feedback system as a development and performance appraisaltool • Our task included assessingand analysing the data from the feedback to help the client achieve their objectives 2

  3. What was Borderless Access’ approach? • Borderless Access advocated conducting an online assessment survey among subordinates, peers and managers in the organizational hierarchy • An elaborate questionnaire was designed and programmed, covering major aspects of leadership competencies such as customer focus, teamwork, innovation, etc. inclusive of open-end rationales to decipher employee mindset • An assessment scale was structured to appraise competencies and behavioural indicators 3

  4. Outcome • The study increased awareness about relevant competencies and provided a much better perspective of individuals • Critical performance aspects were clarified and gaps were identified • The client was able to lay more focus on development while reinforcing the desired competencies 4

  5. Contact-Us CHICAGO, IL Tel : +1 312 720 0378 USA CALIFORNIA Tel : +1 818 358 4633 www.borderlessaccess.com UK LONDON Tel : +44 771 840 3458 Business Enquiries rfp@borderlessaccess.com marketing@borderlessaccess.com GERMANY MUNICH Tel : +49 (0) 176 650 94033 Connect with us DUBAI Tel : +97 150 137 3145 UAE INDIA BANGALORE Tel : +91 804 931 3800 © 2018 Borderless Access

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