How to Fix Automation Error in Legacy Family Tree software

1. How to Fix Automation Error in Legacy Family Tree software legacyfamilytreehelp.com/automation-error-in-legacy-family-tree Andy November 7, 2025 A generic message that indicates an issue with the program’s installation or communication with the Windows operating system is known as an automation error in Legacy Family Tree. The software on your computer may be the problem rather than your family tree file itself. So if you are coming across an automation error in Legacy Family Tree, then you must be looking for some reliable solutions, right? If yes, then you should definitely read through this post, as here we have provided you with absolutely effective solutions. Table of Contents Why Does The Automation Error Occur In Legacy Family Tree? Software files that are corrupted: Problems may arise from an improper or insufficient program installation. Outdated software: Using an outdated version of the program can make it incompatible with other software and newer operating systems. Conflicts with firewalls or antivirus programs: Security programs occasionally mistakenly block or disrupt Legacy Family Tree’s operations. Incorrect system permissions: It’s possible that the application lacks the necessary authorization to execute specific functions, like charting. 1/3

2. Some Quick Steps For Troubleshooting: 1. Update or reinstall the application – Look for any updates. New versions frequently include bug fixes that can fix the problem. 2. Fix the installation – Select “Repair” when you launch the Legacy installer once more. Without deleting your program settings, this can repair corrupted files. 3. Do a fresh reinstall – Reinstall Legacy after fully uninstalling the program through the Windows Control Panel and restarting your computer if a repair doesn’t work. Steps To Resolve Automation Error In Legacy Family Tree Well, to make it clear, “Out of memory” is the typical meaning of the Automation error. Try shutting down Legacy and then opening it again. This could resolve the issue. Stop right here, and it’s unlikely to happen again. Otherwise; 1. Write down your deluxe customer number before you start. If a computer has Legacy installed and the deluxe features are enabled: LEGACY: To access the Family File Information screen, select Help > File Properties. This is your customer number. LEGACY 7.5: To access the Family File Information screen, select Help > General Information. This is your customer number. 2. Make a backup of your family file: LEGACY: Visit https://legacyfamilytreehelp.com/backup-legacy-files-and-restore to read the article “How to Backup and Restore Legacy Family Tree Files?“ Legacy 7.5: Also, read the article “How to Restore Files in Legacy Family Tree.” 3. Clear out your hard drive’s Legacy program: LEGACY 8 and 9: For 64-bit Windows computers, C:\Program Files\Legacy For 32-bit Windows computers, C:\Program Files (x86)\Legacy Legacy 7.5 OR EARLIER: C:\Legacy The Legacy application (executable file) should be deleted. You can identify it by the fact that it resembles the Legacy icon and that its file type is “Application (.exe)” if you right-click on it and choose Properties from the pop-up menu. 4. If Legacy is installed, open the Documents folder, navigate to the Legacy Family Tree subfolder, and remove the _AppData folder. 5. Reinstall Legacy Family Tree: Legacy:http://www.legacyfamilytree.com/DownloadUpdate.asp LEGACY 8 OR the EARLIER version: you may also want to read “How to Install Legacy 7.5 or the earlier version on a Windows 8, Windows 7, or Windows Vista PC as well.” You can do so by clicking here: Legacy Family Tree 2/3

3. 6. Open your family file or restore it if necessary after the installation is complete and you have unlocked your deluxe features. 7. Select Options > Customize > Locations to reset Legacy’s temporary folder. After that, select the Reset button for the Temporary File Location. 8. Execute File Maintenance: Examine and fix. After selecting File > File Maintenance > Check/Repair, adhere to the instructions. Click No to proceed with the repair if any error messages appear during the Check/Repair. If mistakes are discoveres, repeat step 2 twice. You can end the program here if it doesn’t encounter the Automation error. Don’t need to make any further repairs. Follow these steps if the program is still not working properly. 9. Create a new Legacy family file by exporting your records: Follow The Steps Below Carefully: 1. You need to click on the File > Export > Export to a new Legacy Family Tree file. 2. The Legacy Export screen will appear after you name your new family file and click Save. 3. To access the Privacy Options screen, click the Privacy Options 4. Click the Check All button under Override Private Settings in the bottom half of the screen, and then click on the Save 5. Click Start the Export after you have selected Include general To-Do items in the Legacy Export 6. Click the Don’t Assign a Source button if the AutoSource Reminder screen appears. 7. The export will start. Click OK when it finishes 8. Click “Yes” when prompted, “Would you like to open the file you just exported?” 9. When you are happy with the outcome, use the new family file and remove the old one. Additional Options For Fixing The Automation Error Include: When an application tried to write to the Windows event log, but the log was full, this error was seen. There was no system notification that the event log was full, and it was configure to “Override events older than NN days.” The error was fix by changing this to “Overwrite Events as needed.” This appears to be a common cause of this issue with Visual Basic 6 applications, which is what the application in question was. 1. Launch the Event Viewer in Windows 2. Locate the “Application” event log, then right-click on it and choose “Properties.” 3. Select “Overwrite events as needed” instead of “When maximum event log size is reached.” Conclusion After you have finished going through the given instructions, you should be able to resolve the automation error in Legacy Family Tree with ease. Nevertheless, if you encounter any sort of problem, you can feel free to call our Legacy Family Tree Help at +1-800-697-1474. Our team of highly qualified techs will assist within the least time possible. 3/3