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In a world where customer satisfaction can make or break a business, having a smart and automated communication system is no longer optionalu2014itu2019s essential. One of the most effective ways to streamline your customer service operations is through a cloud IVR service.<br><br>Cloud IVR (Interactive Voice Response) is a virtual phone system that interacts with callers, gathers information, and routes calls to the appropriate department or agentu2014all without requiring a human operator. Itu2019s especially useful for businesses that handle a high volume of calls and want to enhance customer experience while re
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