Operations Management Basics Processes Functions and Types (1)

1. Operations Management Basics: Processes, Functions, and Types What Is Operations Management? Operations management focuses on efficiently planning, coordinating, and overseeing business processes so that resources are utilized effectively to produce goods or services that align with customer expectations and company goals •It focuses on converting inputs—such as materials, labor, and technology—into outputs like goods and services with maximum efficiency •By managing production, supply chain, quality control, workforce, and delivery, operations play a critical role in boosting efficiency, profitability, and customer satisfaction. Goals of Operations Management include: •Maximizing efficiency and profitability •Reducing waste and inefficiencies •Ensuring product and service quality •Ensuring a more reliable and responsive supply chain. Types of Operations Management Operations Management can be classified in various ways—from approach and environment to process type. Here are some key categories: 1. By Management Approach Based on how operations are directed and managed: •Objective-based Management: Prioritizes decisions that align operations with business goals. Level 49, 8 Parramatta Square 10 Darcy Street, Parramatta, NSW 2150 Australia https://asci.org.au/

2. •Task-based Management: Focuses on managing daily workflows sequentially to ensure smooth operations. •Individual Supervision - Depends on real-time input from frontline staff to make dynamic operational adjustments. 2. By Organizational Environment How management systems are structured across locations and systems: •Centralized: A single, unified control system managing operations from one location. •Decentralized: Multiple, often technologically connected systems across different locations. •Hybrid: Integrates centralized control with cloud-based decentralized tools to enable live monitoring.. 3. By Process Type This classification reflects production strategies depending on volume, flexibility, and uniqueness: According to practical educational insights: •Job Shop: Small-batch, highly customized work—high flexibility, high cost (e.g., artisan shops, repair services). •Batch Process: Medium volume and variety—balanced flexibility and efficiency (e.g., bakeries). •Repetitive Process: High-volume production with standardized tasks—efficient but low flexibility (e.g., car assembly). •Continuous Process: Mass production with minimal variation—extremely efficient (e.g., utilities, petroleum refining). •Project Process: Unique, project-based tasks such as creating a film or developing a dam 4. By Strategic vs. Tactical Focus •Strategic Decisions: Long-term planning, forecasting, capacity expansions, and alignment with business direction. •Tactical Decisions: Daily operational decisions, from scheduling and delay management to resource reallocation. To Know More Register Here Level 49, 8 Parramatta Square 10 Darcy Street, Parramatta, NSW 2150 Australia https://asci.org.au/