1 / 9

Fintech & Digital Banking Trend

Asia Pacific is expected to see 100 new financial institutions by 2025, ushered by the liberalization of several markets and issuance of new banking licenses. In fact, 3 in 5 customers will be using digital offerings by neobanks and challenger banks by 2025. Without question digital banking in Asia Pacific is set to be widely adopted. Digital-first banking is even more important now as the COVID-19 situation has intensified customersu2019 need for availability, access, and control of digital channel interactions.

Backbase_apac
Télécharger la présentation

Fintech & Digital Banking Trend

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Fintech & Digital Banking Trend(Asia Pacific)

  2. Asia Pacific is expected to see 100 new financial institutions by 2025, ushered by the liberalization of several markets and issuance of new banking licenses. In fact, 3 in 5 customers will be using digital offerings by neobanks and challenger banks by 2025. Without question digital banking in Asia Pacific is set to be widely adopted. Digital-first banking is even more important now as the COVID-19 situation has intensified customers’ need for availability, access, and control of digital channel interactions. CUSTOMER EXPERIENCE LAYER Overview

  3. Challenge : Fintech & Digital Banking Challenges

  4. Five years ago, IDC Financial Insights predicted that 100% of the top 250 banks across Asia Pacific would be executing a digital strategy. The reality? Poor Customer Adoption - 70% of Asia Pacific banking customers view banking processes as tedious. Limited impact from new channels- Only 22% of the banking customer base has used these new channels in 2019. Legacy views of value chain - 80% of the top 250 banks still prefer to own the entire value chain of banking, with third party-contributed business at a mere 2% Lack of customer insights- Only 20% of banks in Asia Pacific believe they truly understand their customers. CUSTOMER EXPERIENCE LAYER Fintech & Digital Banking Challenges

  5. Challenge : Banking Outlook

  6. By 2025, Australia will reach 90% of retail transactions through mobile 80% of banking assets in Australia will still be dominated by the Big 4 Mobile transactions in Vietnam are expected to increase by 400% 80% of customers will open new bank accounts with other banks, diluting “primary bank” relationships in Philippines BY 2023, 40% of Indonesian bankable customers will go through direct onboarding, electronic KYC, or third-party onboarding CUSTOMER EXPERIENCE LAYER Banking Outlook

  7. Challenge : Banking Opportunities

  8. By 2025, 44% of the top 250 banks across Asia Pacific will work on modern digital platforms with API-enablement. Neo Banks- The Asia Pacific region is expected to see 100 new financial institution by 2025, ushered by liberalization of several markets and issuance of new banking licenses. Fintechs - The success rate of Fintechs is higher than expected in the 10 key markets in Asia Pacific CUSTOMER EXPERIENCE LAYER Banking Opportunities

  9. info@backbase.com AMSTERDAM - NEW YORK - LONDON - MOSCOW - SINGAPORE Thank You!

More Related