Exploring Placement Opportunities at Airports

1. Exploring Placement Opportunities at Airports 1. Understanding Placement Opportunities A. Definition & Scope Placement opportunities at airports are from Core Aviation Rolls - such as ground handling personnel, ticket agents, loading operations and fleeting support - retail disminquences, convenience management, logistics, security screening and administrative roles including assistant services. Bhartiya aviation services, with their deep service expertise, are well placed to tap in both aviation -specific roles and these peripheral tasks. B. Why Airports Matter • High -visibility environment: Airports are central hubs; The quality of service directly affects the experience of passengers. • Various service portfolio: FBO (Fixed base operations) from logistics to passenger salon services, demand is widespread. • Note utilization: The partnership with airports increases the company's credibility and shows capacity on the national stage. 2. Strategic Approaches to Securing Opportunities A. Market Research & Relationship Building • Identify goal airports - prioritization of those with rapid passengers and load development such as Delhi, Mumbai, Bengaluru, Hyderabad and new regional airports. • Maps for existing players - who currently have concessions or service contracts and analyzes where the gaps are present. • To include affiliated decision -making authority (AAI) from India Airport, operators of private airports and major concessions directly to include Bhartiya status as a competitive candidate. B. Competitive Positioning • Nuclear strength: Retail setup, branding, hospitality services, security and compliance information. • Performance expertise: Successful case study at other airports - especially in transient salon services and ground support - will strengthen the pitch. • Cost profit Emphasis: To emphasize service quality, operating capacity and long-term cost savings will echo with the airport's officials. 3. Targeting Key Service Segments

2. A. Ground Handling & Passenger Services • Ideal for ticket and check-in tap, luggage handling and VIP/passenger escort-critically high footfall rolls Outsourcing. • Thruta adaptation reduces cutters and improves treatment time, which airports actively want. B. FBO & Executive Lounges • Special saloon surgery- Bhartiya's expertise can help airports provide premium services for executive passengers and high-qualified individuals. • Siled solutions menu optimizes stild decoration, brand hospitality. C. Cargo & Logistics Cold-chain, e‑commerce support or perishables logistics—a growing airport asset. High compliance standards, tech traceability modules, and large-scale scalability can differentiate Bhartiya in these segments. D. Retail & Ancillary Services Duty‑free shops, food & beverage outlets, facility management, baggage wrap counters, and advertising solutions all represent untapped opportunities. 4. Preparing the Business for Airport Contracts A. Certifications, Infrastructure & Team Readiness • Relationship compliance: DGCA, Ground Staff, customs, security approval, AAI or airport -specific approval. • Infrastructure functions: Scanning solutions, Digital Interface Point, Warehousing System, and Lounge Furnace. • Skilled provision on human resources: trained employees, hiring, language and customer service organization. B. Technological Edge ·Real-time tracking of baggage, vehicles, and inventory. ·Self‑service kiosks, QR‑based entry systems, and integrated OPS‑control dashboards—offer differentiation. 5. Engaging in Bidding & Contracting A. Pre‑Bid Preparation

3. • Detailed technical proposal: Performing benchmarks at service level, purine schemes, staffing matrix and escalation work flows. • Cost model: Transparent price structures that indicate per head, per square foot or per ton-based offers. • Risk allocation: Disorder, profit penalties, dispute solutions and clear sections for obligations. B. Joint Ventures & Collaborations • Partners with existing licences; Cum-Boli for Bunt Prasad that combines ground handling, hospitality and convenience control. C. Innovation in Offerings Propose lounge-as-a-service, flexi-warehousing, pop-up retail zones, or campaign kiosks—value-adds that showcase versatility and design flair. 6. Pilots, Scaling & Continuous Improvement A. Pilot Projects • Offer small pilots with small, limited durations (eg airlines or VIP check -in) to prove quality, collect data and validate ROI B. Feedback & Refinement Use NPS surveys, on‑site audits, and real‑time data to refine offerings before full‑scale roll‑out. C. Scaling Across Airports •Following the success of the pilot, suggest replication at many airports- Delhi's use as a blueprint for expansion in Mumbai, Bengaluru, Kolkata, etc. 7. Marketing & Industry Engagement A. Trade Shows & Exhibitions Participate in events such as India Aviation, Airport Expo and Aviation Conclave. Attend panels, highlight successful case studies and showcase the technology/service theme. B. Thought Leadership Publish white papers on passenger experience enhancement, contactless airport services, and green ground‑operations. Pitch articles to Aviation Week, Airport International, and Indian industry journals. 8. Success Metrics & Long‑Term KPIs

4. A. Performance Indicators SLA compliance, passenger satisfaction, reduction in wait times, cargo throughput reliability, retail sales growth, and facility uptime. B. Financial Monitoring Monitor monthly/quarterly revenues, cost per service unit, contract renewal rates, concession extensions, and escalations. Conclusion For Bhartiya aviation services, a strategic trifectas is required to continue opportunities for placement at airports: 1. Full research and networks with airport officials and operators. 2. Competitive, innovative and match -controlled proposals. 3. Smart execution via pilots, feedback loops and scalable rollouts. Taking advantage of the main strength of ground handling, hospitality, loading logistics and retail-facilities Technically Forward The System and supported by Service Excellence- Bhartiya Aviation Services can put itself in a position as a reliable, nationally respected airport service partner.