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The 10 Most Influential Leaders In Telecom Industry,2024

One name that stands out here as the architect of connectivity, innovation and sustainable growth is Roque Lozano. As the Senior Vice President of Network Infrastructure MEA at Nokia, Roqueu2019s journey spans over 25 years of expertise, transcending borders and embracing the dynamic landscapes of Europe, Asia and Latin America before ufb01nding a pivotal role in the MEA region.<br>

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The 10 Most Influential Leaders In Telecom Industry,2024

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  1. VOL 02 I ISSUE 06 I 2024 Roque Lozano Senior Vice President Network Infrastructure, Middle East & Africa Nokia Connec?ng the Dots Naviga?ng the Evolu?on The 10 Most of the Telecom Industry Influential From Fiber Op?cs to Satellites Exploring Innova?ons in Leaders in Telecom Telecom Infrastructure Industry, 2024 Building Credibility and Leadership: Roque Lozano's Roque Lozano's Field-Tested Approach

  2. In the telecom industry, every connection made is a bridge to the future.

  3. In the telecom industry, every connection made is a bridge to the future.

  4. Upholding Integrity in Telecom Innovations Editor’s Editor’s nnovation has become the lifeblood of the telecommunications sector, driving advancements in technology, services, and customer experiences. Within this landscape, leaders play a pivotal role Note Note I in fostering and sustaining innovation. Their qualities, ranging from visionary thinking to strategic risk-taking, shape the direction and pace of progress within organizations. Visionary leaders possess a forward-thinking mindset, capable of anticipating future trends and technological shifts. They envision possibilities beyond the current landscape, driving their teams towards groundbreaking innovations. In the telecom sector, this trait is indispensable for foreseeing the demands of evolving consumer behaviors and emerging technologies such as 5G, IoT, and AI. The ability to adapt and pivot strategically is crucial in an industry marked by rapid change. Innovative leaders in telecom demonstrate strategic agility, swiftly navigating through market disruptions, regulatory changes, and technological advancements. Their capacity to identify new opportunities and reallocate resources accordingly fuels continuous innovation and growth. Leaders who foster an empowering culture within their organizations unlock the full potential of their teams. By encouraging collaboration, experimentation, and knowledge sharing, they create an environment where innovative ideas flourish. This quality is instrumental in driving transformative innovations in the telecom industry, where cross-functional collaboration is essential for integrating complex technologies. Innovative leaders prioritize understanding and addressing customers' evolving needs. By placing the customer at the center of decision-making processes, they drive innovation that delivers tangible value and enhances user experiences. In the telecom sector, this entails developing solutions that not only meet current demands but also anticipate future requirements, ensuring sustained relevance and competitiveness. Ethical leadership is foundational to building trust and credibility, both internally and externally. Innovative leaders in the telecom industry prioritize integrity, transparency, and ethical conduct in all their endeavors. By upholding high ethical standards, they inspire confidence among stakeholders and create a conducive environment for innovation to thrive. The qualities exhibited by The 10 Most Influential Leaders in Telecom Industry, 2024 play a pivotal role in driving innovation and shaping the sector's future. By embodying these qualities, leaders effectively drive innovation in the telecom industry, ensuring that it remains at the forefront of technological advancement and continues to shape how we communicate and connect in the digital age. Anish Miller E

  5. Upholding Integrity in Telecom Innovations Editor’s Editor’s nnovation has become the lifeblood of the telecommunications sector, driving advancements in technology, services, and customer experiences. Within this landscape, leaders play a pivotal role Note Note I in fostering and sustaining innovation. Their qualities, ranging from visionary thinking to strategic risk-taking, shape the direction and pace of progress within organizations. Visionary leaders possess a forward-thinking mindset, capable of anticipating future trends and technological shifts. They envision possibilities beyond the current landscape, driving their teams towards groundbreaking innovations. In the telecom sector, this trait is indispensable for foreseeing the demands of evolving consumer behaviors and emerging technologies such as 5G, IoT, and AI. The ability to adapt and pivot strategically is crucial in an industry marked by rapid change. Innovative leaders in telecom demonstrate strategic agility, swiftly navigating through market disruptions, regulatory changes, and technological advancements. Their capacity to identify new opportunities and reallocate resources accordingly fuels continuous innovation and growth. Leaders who foster an empowering culture within their organizations unlock the full potential of their teams. By encouraging collaboration, experimentation, and knowledge sharing, they create an environment where innovative ideas flourish. This quality is instrumental in driving transformative innovations in the telecom industry, where cross-functional collaboration is essential for integrating complex technologies. Innovative leaders prioritize understanding and addressing customers' evolving needs. By placing the customer at the center of decision-making processes, they drive innovation that delivers tangible value and enhances user experiences. In the telecom sector, this entails developing solutions that not only meet current demands but also anticipate future requirements, ensuring sustained relevance and competitiveness. Ethical leadership is foundational to building trust and credibility, both internally and externally. Innovative leaders in the telecom industry prioritize integrity, transparency, and ethical conduct in all their endeavors. By upholding high ethical standards, they inspire confidence among stakeholders and create a conducive environment for innovation to thrive. The qualities exhibited by The 10 Most Influential Leaders in Telecom Industry, 2024 play a pivotal role in driving innovation and shaping the sector's future. By embodying these qualities, leaders effectively drive innovation in the telecom industry, ensuring that it remains at the forefront of technological advancement and continues to shape how we communicate and connect in the digital age. Anish Miller E

  6. Building Credibility and Leadership: 08 Roque Lozano's Roque Lozano's Field-Tested Approach Profile Julian Stafford 18 Tuning Into Strategic Excellence Philippe Vogeleer 26 Forward-Thinking Digital Transforma?on Beyond Tradi?onal Telecom Ver?cals C O V E R S T O R Y Sabrina Alam 30 A Resolute Leader in the Dynamic Business Arena Articles Connecting the Dots 22 Naviga?ng the Evolu?on of the Telecom Industry From Fiber Optics to Satellites 34 Exploring Innova?ons in Telecom Infrastructure

  7. Building Credibility and Leadership: 08 Roque Lozano's Roque Lozano's Field-Tested Approach Profile Julian Stafford 18 Tuning Into Strategic Excellence Philippe Vogeleer 26 Forward-Thinking Digital Transforma?on Beyond Tradi?onal Telecom Ver?cals C O V E R S T O R Y Sabrina Alam 30 A Resolute Leader in the Dynamic Business Arena Articles Connecting the Dots 22 Naviga?ng the Evolu?on of the Telecom Industry From Fiber Optics to Satellites 34 Exploring Innova?ons in Telecom Infrastructure

  8. 4 Featured Person Company Name Brief Pooja M Bansal Editor-in-Chief John plays a crucial role in shaping the company's John Denemark TransUnion company strategic direction and driving growth initiatives. Senior Vice President transunion.com CONTENT FOLLOW US ON Deputy Editor Anish Miller www.facebook.com/ciolook European Utilities Julian is a respected leader in the telecommunications and Julian Stafford Managing EditorKatherine Debora utilities sectors, dedicated to advancing collaboration and Telecom Council www.twitter.com/ciolook Secretary General innovation across Europe. eutc.org WE ARE ALSO AVAILABLE ON Nektaria Efthymiou Nektaria is a dynamic leader in the telecommunications DESIGN BT industry, currently serving as the Network Strategy Network Strategy bt.com VisualizerDave Bates Director at BT. Director Art & Design DirectorDavis Martin With a proven track record of driving strategic initiatives Philippe Vogeleer Vodafone Group and delivering results, Philippe plays a pivotal role in Group Head of CONTACT US ON Associate Designer Jameson Carl vodafone.com shaping Vodafone's operations and driving growth in the Business Development competitive telecommunications market. Email With a wealth of experience and expertise in info@ciolook.com SALES MediaTek Inc Rami Osman semiconductor technology, Rami plays a key role in For Subscription mediatek.com driving strategic initiatives and business development Senior Sales ManagerWilson T., Hunter D. Director www.ciolook.com efforts for the company. Customer Success ManagerSamuel Elvis Copyright © 2024 CIOLOOK, All Currently serving as the Senior Vice President for the Roque Lozano Sales ExecutivesDavid, Smith rights reserved. The content Nokia Middle East & Africa region at Nokia, Roque plays a Senior Vice President - and images used in this Network Infrastructure, pivotal role in driving business growth and strategy in nokia.com magazine should not be Middle East & Africa these dynamic markets. TECHNICAL reproduced or transmitted in Sabrina Alam any form or by any means, BDO Luxembourg Sabrina plays a crucial role in providing strategic Technical HeadPeter Hayden Director of Sustainability electronic, mechanical, guidance and leadership to clients. bdo.lu Advisory Services photocopying, recording or Technical ConsultantVictor Collins otherwise, without prior With a wealth of experience and expertise in network CITIC Telecom Serve Bunnik permission from CIOLOOK. infrastructure and operations management, Serve plays a SME-SMO Deputy Director, International CPC Limited Reprint rights remain solely key role in driving CITIC Telecom's operations and European Operations citictel-cpc.com with CIOLOOK. business growth across Europe. Research Analyst Eric Smith Sid is a highly skilled management consultant with a SEO ExecutiveAlen Spencer Sid Balasubramanian PwC focus on delivering strategic solutions to complex Management Consultant pwc.in business challenges. Zoran Korecic Zoran plays a key role in developing and executing Bankai Group sales@ciolook.com Growth Officer strategic initiatives to strengthen Bankai Group's presence bankaigroup.com Europe and market share in Europe. February, 2024

  9. 4 Featured Person Company Name Brief Pooja M Bansal Editor-in-Chief John plays a crucial role in shaping the company's John Denemark TransUnion company strategic direction and driving growth initiatives. Senior Vice President transunion.com CONTENT FOLLOW US ON Deputy Editor Anish Miller www.facebook.com/ciolook European Utilities Julian is a respected leader in the telecommunications and Julian Stafford Managing EditorKatherine Debora utilities sectors, dedicated to advancing collaboration and Telecom Council www.twitter.com/ciolook Secretary General innovation across Europe. eutc.org WE ARE ALSO AVAILABLE ON Nektaria Efthymiou Nektaria is a dynamic leader in the telecommunications DESIGN BT industry, currently serving as the Network Strategy Network Strategy bt.com VisualizerDave Bates Director at BT. Director Art & Design DirectorDavis Martin With a proven track record of driving strategic initiatives Philippe Vogeleer Vodafone Group and delivering results, Philippe plays a pivotal role in Group Head of CONTACT US ON Associate Designer Jameson Carl vodafone.com shaping Vodafone's operations and driving growth in the Business Development competitive telecommunications market. Email With a wealth of experience and expertise in info@ciolook.com SALES MediaTek Inc Rami Osman semiconductor technology, Rami plays a key role in For Subscription mediatek.com driving strategic initiatives and business development Senior Sales ManagerWilson T., Hunter D. Director www.ciolook.com efforts for the company. Customer Success ManagerSamuel Elvis Copyright © 2024 CIOLOOK, All Currently serving as the Senior Vice President for the Roque Lozano Sales ExecutivesDavid, Smith rights reserved. The content Nokia Middle East & Africa region at Nokia, Roque plays a Senior Vice President - and images used in this Network Infrastructure, pivotal role in driving business growth and strategy in nokia.com magazine should not be Middle East & Africa these dynamic markets. TECHNICAL reproduced or transmitted in Sabrina Alam any form or by any means, BDO Luxembourg Sabrina plays a crucial role in providing strategic Technical HeadPeter Hayden Director of Sustainability electronic, mechanical, guidance and leadership to clients. bdo.lu Advisory Services photocopying, recording or Technical ConsultantVictor Collins otherwise, without prior With a wealth of experience and expertise in network CITIC Telecom Serve Bunnik permission from CIOLOOK. infrastructure and operations management, Serve plays a SME-SMO Deputy Director, International CPC Limited Reprint rights remain solely key role in driving CITIC Telecom's operations and European Operations citictel-cpc.com with CIOLOOK. business growth across Europe. Research Analyst Eric Smith Sid is a highly skilled management consultant with a SEO ExecutiveAlen Spencer Sid Balasubramanian PwC focus on delivering strategic solutions to complex Management Consultant pwc.in business challenges. Zoran Korecic Zoran plays a key role in developing and executing Bankai Group sales@ciolook.com Growth Officer strategic initiatives to strengthen Bankai Group's presence bankaigroup.com Europe and market share in Europe. February, 2024

  10. C O V E R S T O R Y Roque Lozano Senior Vice President Building Credibility and Leadership: Network Infrastructure, Middle East & Africa Nokia Roque Lozano's Roque Lozano's Field-Tested Approach For me, the key is quite they aim to achieve with a “ simple-a collaborative qualification of the opportunity and a comprehensive understanding of the customer's business case and the impact “ specific action or project.

  11. C O V E R S T O R Y Roque Lozano Senior Vice President Building Credibility and Leadership: Network Infrastructure, Middle East & Africa Nokia Roque Lozano's Roque Lozano's Field-Tested Approach For me, the key is quite they aim to achieve with a “ simple-a collaborative qualification of the opportunity and a comprehensive understanding of the customer's business case and the impact “ specific action or project.

  12. n the thriving expanse of the Middle East and Africa's telecommunications sector, where I investments surge, infrastructure evolves and new technologies burgeon, a transformative dynamism Your credibility as a shapes the way people live, work and conduct business. manager or your One name that stands out here as the architect of effectiveness as a leader “ connectivity, innovation and sustainable growth is will be grounded in your Roque Lozano. As the Senior Vice President of “ Network Infrastructure MEA at Nokia, Roque's understanding of the journey spans over 25 years of expertise, transcending fundamentals of field borders and embracing the dynamic landscapes of operations. Europe, Asia and Latin America before finding a pivotal role in the MEA region. He is a seasoned professional who not only witnessed but actively contributed to the metamorphosis of However, with the operational responsibility for most digital landscapes in developing countries, fostering of the infrastructure in the region (), the COVID-19 individuals who now shoulder significant period was undoubtedly the most challenging as Roque responsibilities. Beyond the titles and roles, Roque's was providing transport and access capabilities to the legacy is etched in the enduring connections that majority of operators and many enterprises. He continue to reach out, be it colleagues, team members, recounts, "Almost overnight, we were unable to visit sites, customers, or even competitors, more than two with teams stranded in countries for months." Despite this, decades after their initial connection. they had to ensure that all networks performed even better than ever before due to the increased traffic Let's delve into Roque's story, one of the key victories and volume and unexpected patterns driven by remote successful recoveries of critical projects, an ode to a career work and schooling. that transcends mere professional milestones, leaving an indelible mark on the interconnected world of the digital To address these challenges, Roque and his team age! empowered the local teams, reorganized operational processes with extensive 'remotization' and Rising with Expertise implemented significant automation. This allowed the facility to continue operating remotely. After a few days Digitalization has always been Roque's passion in the of adapting logistics, the team members are proud to various ways we have referred to it over the last 40 report that no projects were halted and all the years. The process of reaching out to others and networks successfully sustained remote operations for collaborating on new endeavours is what led him to the schools, enterprises, governments, etc. Telecommunication field initially. And later to infrastructure serving as the foundation for all the Roque shares. "Our headquarters went the extra mile in digital services we enjoy today. R&D support when needed and we worked collaboratively with our partners and customers to manage what was Roque arrived in the region in 2018, having previously hopefully the most complicated situation a worked in European, Asian and Latin American telecommunication network could face." markets. Therefore, he has some experience as an 'expat' in a multicultural environment. Roque shares, "I Highlighting the collaborative efforts and must say that it is always a challenge, albeit a pleasant one. acknowledging the entire field team's resilience in I quickly felt at home due to the tremendous development facing the most complicated situation a opportunities I observed in the region." When one telecommunication network could encounter. Kudos to identifies how to contribute to the ecosystem they are the entire field team of this critical industry. a part of, everything becomes easier.

  13. n the thriving expanse of the Middle East and Africa's telecommunications sector, where I investments surge, infrastructure evolves and new technologies burgeon, a transformative dynamism Your credibility as a shapes the way people live, work and conduct business. manager or your One name that stands out here as the architect of effectiveness as a leader “ connectivity, innovation and sustainable growth is will be grounded in your Roque Lozano. As the Senior Vice President of “ Network Infrastructure MEA at Nokia, Roque's understanding of the journey spans over 25 years of expertise, transcending fundamentals of field borders and embracing the dynamic landscapes of operations. Europe, Asia and Latin America before finding a pivotal role in the MEA region. He is a seasoned professional who not only witnessed but actively contributed to the metamorphosis of However, with the operational responsibility for most digital landscapes in developing countries, fostering of the infrastructure in the region (), the COVID-19 individuals who now shoulder significant period was undoubtedly the most challenging as Roque responsibilities. Beyond the titles and roles, Roque's was providing transport and access capabilities to the legacy is etched in the enduring connections that majority of operators and many enterprises. He continue to reach out, be it colleagues, team members, recounts, "Almost overnight, we were unable to visit sites, customers, or even competitors, more than two with teams stranded in countries for months." Despite this, decades after their initial connection. they had to ensure that all networks performed even better than ever before due to the increased traffic Let's delve into Roque's story, one of the key victories and volume and unexpected patterns driven by remote successful recoveries of critical projects, an ode to a career work and schooling. that transcends mere professional milestones, leaving an indelible mark on the interconnected world of the digital To address these challenges, Roque and his team age! empowered the local teams, reorganized operational processes with extensive 'remotization' and Rising with Expertise implemented significant automation. This allowed the facility to continue operating remotely. After a few days Digitalization has always been Roque's passion in the of adapting logistics, the team members are proud to various ways we have referred to it over the last 40 report that no projects were halted and all the years. The process of reaching out to others and networks successfully sustained remote operations for collaborating on new endeavours is what led him to the schools, enterprises, governments, etc. Telecommunication field initially. And later to infrastructure serving as the foundation for all the Roque shares. "Our headquarters went the extra mile in digital services we enjoy today. R&D support when needed and we worked collaboratively with our partners and customers to manage what was Roque arrived in the region in 2018, having previously hopefully the most complicated situation a worked in European, Asian and Latin American telecommunication network could face." markets. Therefore, he has some experience as an 'expat' in a multicultural environment. Roque shares, "I Highlighting the collaborative efforts and must say that it is always a challenge, albeit a pleasant one. acknowledging the entire field team's resilience in I quickly felt at home due to the tremendous development facing the most complicated situation a opportunities I observed in the region." When one telecommunication network could encounter. Kudos to identifies how to contribute to the ecosystem they are the entire field team of this critical industry. a part of, everything becomes easier.

  14. Tech Harmony collaboration and a shared understanding of the Empowerment, according to Roque, hinges on trust and Cultivating Leadership Excellence objectives. It's a philosophy not just about solutions but proactive assessment of each team member's Roque, a proponent of specialized teams, unveils his about the relationships that drive success in the capabilities. "Empowering the team through trust and Roque attributes the significance of his role to his principle, "not having experts in everything but fostering dynamic landscape of technology integration. proactively assessing each person's capabilities is crucial," personal character, shaped over 25 years in a foreign expertise in specific domains." This philosophy, extending he emphasizes. Despite the challenges of empowered country. Whether navigating the familiarity of his home beyond pre- and post-sales permeates the diverse Leadership in Focus delegation, Roque sees it as a pathway to optimal culture in Italy or immersing himself in the vastly technologies integrated into their solutions. results. "The more you engage in it, the better results you different environment of APAC during his 15 years in Roque says, "I'm not sure if a leader needs to be very achieve," he states advocating for a leadership style that Shanghai and Beijing, he underscores the importance of "For me, the key is quite simple," Roque emphasizes, different in one sector than in another." For Roque, the key nurtures trust and unleashes the team's full potential. respect and communication. He highlights the nuanced highlighting the importance of collaborative is always being yourself, both in good and bad moments. nature of communication styles, acknowledging that qualification and a holistic understanding of the It involves the ability to understand others and to Practical Prowess what might be exciting for one could be perceived as customer's business case. Collaboration begins at the consolidate a vision for the entire team. This includes boring or even offensive by another. inception of the opportunity life cycle, spanning direct, extended and the rest of the ecosystem. Roque is a staunch advocate for innovation as a qualification, business development, high and low-level bottom-up process and he champions the concept of The advice is straightforward, "be open and transparent design, Proof of Concept (PoC), tendering, and precise Communicating this vision realistically is crucial, but at practical innovation. "Innovation is not confined to while remaining clear about basic governance rules." Roque dimensioning of all solution components. This the same time, it should be infused with an aspirational laboratories," he asserts emphasizing its potential to emphasizes the necessity for people to understand encompasses the necessary service capabilities for ambition to stretch the capabilities of the entire team. enhance every task from critical communication expectations on both sides, emphasizing the deployment, maintenance and network evolution. As aptly Roque puts it, "In my view, a good guiding solutions to invoicing and custom clearance processes. importance of mutual comprehension. "They need principle is: 'No one is better than their team, whether assurance that you comprehend their expectations," he Throughout this intricate process, Roque stresses the direct, indirect, virtual, internal, or external.'” His team operates with a dual focus, understanding the adds. In his view, delivering on expectations and significance of maintaining open and active importance of meticulous, step-by-step actions while providing explanations in case of any gaps are crucial engagement with all stakeholders. This engagement Building Trust, Achieving Results maintaining a broader perspective. "Everyone on my elements of effective leadership. Roque's wisdom extends beyond partner and customer organizations team understands the importance of keeping a constant provides a simple yet profound guide for fostering focus on our immediate actions," Roque notes. This understanding and collaboration in diverse professional often enveloping the entire ecosystem where a project Roque believes in a leadership approach that duality involves consulting the map, considering settings. is destined for implementation. acknowledges individual strengths and aspirations. "I reference points and looking around. do my best to manage the team by considering each Roque's approach emphasizes synergy ensuring that individual's capabilities and ambitions," he affirms. Decades of Impact each phase of the project involves seamless Transparency is his guiding principle in decision-making Roque underscores the necessity of a vision spanning fostering an environment of openness. short, medium and long terms, serving as a guiding light Roque reflects on a remarkable journey, noting, "Many even in the most challenging situations. Through people still reach out to me even after more than 20 years Roque's leadership, innovation becomes a practical, since our initial connection." Colleagues, team members, pervasive force driving excellence in every facet of their customers, and even competitors continue to seek his work. guidance. Having been immersed in developing countries, Roque has witnessed the growth of numerous individuals who now hold significant responsibilities. The impact of his work is evident in the key victories and successful recoveries of critical projects. Roque By helping the world modestly acknowledges the multitude of successes, “ act together, we can emphasizing the collective efforts that have marked his professional trajectory. His enduring connections and solve the world's the tangible outcomes of collaborative endeavors stand toughest challenges as a testament to a career that transcends mere “ with our customers professional milestones, leaving a lasting impact on individuals, projects and the broader landscape. and partners. Transformative Waves In the MEA region, a significant game-changer has emerged with the introduction of new submarine

  15. Tech Harmony collaboration and a shared understanding of the Empowerment, according to Roque, hinges on trust and Cultivating Leadership Excellence objectives. It's a philosophy not just about solutions but proactive assessment of each team member's Roque, a proponent of specialized teams, unveils his about the relationships that drive success in the capabilities. "Empowering the team through trust and Roque attributes the significance of his role to his principle, "not having experts in everything but fostering dynamic landscape of technology integration. proactively assessing each person's capabilities is crucial," personal character, shaped over 25 years in a foreign expertise in specific domains." This philosophy, extending he emphasizes. Despite the challenges of empowered country. Whether navigating the familiarity of his home beyond pre- and post-sales permeates the diverse Leadership in Focus delegation, Roque sees it as a pathway to optimal culture in Italy or immersing himself in the vastly technologies integrated into their solutions. results. "The more you engage in it, the better results you different environment of APAC during his 15 years in Roque says, "I'm not sure if a leader needs to be very achieve," he states advocating for a leadership style that Shanghai and Beijing, he underscores the importance of "For me, the key is quite simple," Roque emphasizes, different in one sector than in another." For Roque, the key nurtures trust and unleashes the team's full potential. respect and communication. He highlights the nuanced highlighting the importance of collaborative is always being yourself, both in good and bad moments. nature of communication styles, acknowledging that qualification and a holistic understanding of the It involves the ability to understand others and to Practical Prowess what might be exciting for one could be perceived as customer's business case. Collaboration begins at the consolidate a vision for the entire team. This includes boring or even offensive by another. inception of the opportunity life cycle, spanning direct, extended and the rest of the ecosystem. Roque is a staunch advocate for innovation as a qualification, business development, high and low-level bottom-up process and he champions the concept of The advice is straightforward, "be open and transparent design, Proof of Concept (PoC), tendering, and precise Communicating this vision realistically is crucial, but at practical innovation. "Innovation is not confined to while remaining clear about basic governance rules." Roque dimensioning of all solution components. This the same time, it should be infused with an aspirational laboratories," he asserts emphasizing its potential to emphasizes the necessity for people to understand encompasses the necessary service capabilities for ambition to stretch the capabilities of the entire team. enhance every task from critical communication expectations on both sides, emphasizing the deployment, maintenance and network evolution. As aptly Roque puts it, "In my view, a good guiding solutions to invoicing and custom clearance processes. importance of mutual comprehension. "They need principle is: 'No one is better than their team, whether assurance that you comprehend their expectations," he Throughout this intricate process, Roque stresses the direct, indirect, virtual, internal, or external.'” His team operates with a dual focus, understanding the adds. In his view, delivering on expectations and significance of maintaining open and active importance of meticulous, step-by-step actions while providing explanations in case of any gaps are crucial engagement with all stakeholders. This engagement Building Trust, Achieving Results maintaining a broader perspective. "Everyone on my elements of effective leadership. Roque's wisdom extends beyond partner and customer organizations team understands the importance of keeping a constant provides a simple yet profound guide for fostering focus on our immediate actions," Roque notes. This understanding and collaboration in diverse professional often enveloping the entire ecosystem where a project Roque believes in a leadership approach that duality involves consulting the map, considering settings. is destined for implementation. acknowledges individual strengths and aspirations. "I reference points and looking around. do my best to manage the team by considering each Roque's approach emphasizes synergy ensuring that individual's capabilities and ambitions," he affirms. Decades of Impact each phase of the project involves seamless Transparency is his guiding principle in decision-making Roque underscores the necessity of a vision spanning fostering an environment of openness. short, medium and long terms, serving as a guiding light Roque reflects on a remarkable journey, noting, "Many even in the most challenging situations. Through people still reach out to me even after more than 20 years Roque's leadership, innovation becomes a practical, since our initial connection." Colleagues, team members, pervasive force driving excellence in every facet of their customers, and even competitors continue to seek his work. guidance. Having been immersed in developing countries, Roque has witnessed the growth of numerous individuals who now hold significant responsibilities. The impact of his work is evident in the key victories and successful recoveries of critical projects. Roque By helping the world modestly acknowledges the multitude of successes, “ act together, we can emphasizing the collective efforts that have marked his professional trajectory. His enduring connections and solve the world's the tangible outcomes of collaborative endeavors stand toughest challenges as a testament to a career that transcends mere “ with our customers professional milestones, leaving a lasting impact on individuals, projects and the broader landscape. and partners. Transformative Waves In the MEA region, a significant game-changer has emerged with the introduction of new submarine

  16. cables, providing an unprecedented level of Innovate Responsibly connectivity n00 Terabits per second. This transformation has been further propelled by the entry ESG and sustainability take center stage in the MEA I don’t see any alternative of global cloud providers into the region. region marking a pivotal shift in the industry. Roque to digital to build a emphasizes the collective responsibility, stating, "By world, and everything “ sustainable and inclusive Beyond enhancing connectivity within MEA region and helping the world act together, we can solve the world's to the rest of the world, these players are making toughest challenges with our customers and partners." As a “ substantial investments in data centers and their crucial player in the digital realm, Nokia aligns itself begins with the right connectivity, both among themselves and to the landing with a commitment to maximize positive impact while stations of these submarine cables. minimizing its footprint. foundation 'a premium connectivity.’ Subsequently, they plan to extend connectivity from Roque sees ESG as a formidable differentiator, the data centers to end-users. This shift is reshaping asserting, "it is the most significant differentiator for us." the landscape, creating an unprecedented demand He advocates taking pride in being recognized as one of across all networks layers: access, edge/aggregation the most ethical companies globally. The call is clear—to society's escalating information demands. The increase and core and long haul with stringent requirements in leverage this ethical distinction effectively in the is over 10,000 times within a working lifetime, as he terms of Quality of Service (QoS) and User Experience market. recalls the days when the boundary between access (UX), particularly in areas such as latency, resilience and and transport was a mere 2 Mb/s. Today, GPON boasts security. The arrival of this 'super connectivity' will Roque envisions the transformative power of digital 25 Gb/s, with projections reaching 100 Gb/s and facilitate the deployment of digital services across all not only in technological terms but as a force capable of beyond, showcasing a remarkable progression. industry segments, potentially heralding the next creating a 'more sustainable, inclusive, productive, and industrial revolution—The Digital Revolution. accessible world.' In his perspective, ESG is a strategic Roque delves into more details, reminiscing about a imperative for shaping a responsible and impactful about a time when 140 MB/s was considered as a high- future. This enhanced connectivity will pave the way for the transport capacity. Fast forward, and the team now digitalization of society. Looking ahead, digitalization is delivers fiber links with capacities soaring to 40 Tb/s, a not just an option but a necessity. Without Beyond the Comfort Zone staggering five-order-of-magnitude increase. digitalization, achieving green, sustainable and inclusive goals appears challenging. Everything begins with the Embarking on a career, Roque advises aspiring Yet, Roque stresses that the capacity surge isn't right foundation—a 'premium connectivity.’ professionals to seek 'real jobs' initially, favoring enough—it necessitates the automation of their operational roles over strategic and generic business operation and the assurance of the integrity and The Strategic Lens development positions. The emphasis is on immersion, privacy of the transported and managed information. urging individuals to explore all facets of their chosen He underscores the interplay of capacity, agility, Nokia provides an excellent framework for continuous career. In the captivating realm of technology, Roque automation, and security as fundamental to providing learning and certification at multiple technical levels. places a premium on differentiating roadmap promises the sought-after 'premium connectivity.’ For Roque, there are two key areas of focus: and technology evolution from actual implementation reality. This premium connectivity, according to Roque, forms Ÿ Emphasize 'what for' over 'how it works': Showcase the bedrock of the new digital era. "Hopefully, it is the value of the solution beyond merely explaining For Roque, managerial credibility and leadership inclusive and contributes to a better future for humanity," its sophistication and functionality. effectiveness hinge on a profound understanding of he says. Roque's perspective reflects the appreciation Ÿ Understand the context: In Roque's team, there are field operations fundamentals. He advocates of not just the technological leaps but the profound many experts, but, as he tells them, "no one can be a continuous stepping out of one's comfort zone, impact on connectivity, hinting at a future where real expert in something if they do not understand the underscoring the importance of building a robust technology serves the greater good. context where that expertise is applied." Everyone professional network along the way. should be capable of connecting the dots and to do Every year Nokia hosts an event to the entire MEA that, one must look ahead and around, not solely at Roque's insights offer a roadmap for those starting ecosystem to show and discuss the latest trends in the their own task. their journey, blending practical experience, a nuanced region and the most advanced solutions that Nokia is understanding of technology, and the interpersonal implementing with his Customers and Partners. This Mastering Capacity, Agility and Automation skills necessary for success in the dynamic world of event is called "Networks for the Next" (N4tN) and it is operations and leadership. a unique opportuity to discuss the digitalization In contemplating the evolution of networks and evolution of the MEA region with all ecosystem technology, Roque underscores how they've met stakeholders.

  17. cables, providing an unprecedented level of Innovate Responsibly connectivity n00 Terabits per second. This transformation has been further propelled by the entry ESG and sustainability take center stage in the MEA I don’t see any alternative of global cloud providers into the region. region marking a pivotal shift in the industry. Roque to digital to build a emphasizes the collective responsibility, stating, "By world, and everything “ sustainable and inclusive Beyond enhancing connectivity within MEA region and helping the world act together, we can solve the world's to the rest of the world, these players are making toughest challenges with our customers and partners." As a “ substantial investments in data centers and their crucial player in the digital realm, Nokia aligns itself begins with the right connectivity, both among themselves and to the landing with a commitment to maximize positive impact while stations of these submarine cables. minimizing its footprint. foundation 'a premium connectivity.’ Subsequently, they plan to extend connectivity from Roque sees ESG as a formidable differentiator, the data centers to end-users. This shift is reshaping asserting, "it is the most significant differentiator for us." the landscape, creating an unprecedented demand He advocates taking pride in being recognized as one of across all networks layers: access, edge/aggregation the most ethical companies globally. The call is clear—to society's escalating information demands. The increase and core and long haul with stringent requirements in leverage this ethical distinction effectively in the is over 10,000 times within a working lifetime, as he terms of Quality of Service (QoS) and User Experience market. recalls the days when the boundary between access (UX), particularly in areas such as latency, resilience and and transport was a mere 2 Mb/s. Today, GPON boasts security. The arrival of this 'super connectivity' will Roque envisions the transformative power of digital 25 Gb/s, with projections reaching 100 Gb/s and facilitate the deployment of digital services across all not only in technological terms but as a force capable of beyond, showcasing a remarkable progression. industry segments, potentially heralding the next creating a 'more sustainable, inclusive, productive, and industrial revolution—The Digital Revolution. accessible world.' In his perspective, ESG is a strategic Roque delves into more details, reminiscing about a imperative for shaping a responsible and impactful about a time when 140 MB/s was considered as a high- future. This enhanced connectivity will pave the way for the transport capacity. Fast forward, and the team now digitalization of society. Looking ahead, digitalization is delivers fiber links with capacities soaring to 40 Tb/s, a not just an option but a necessity. Without Beyond the Comfort Zone staggering five-order-of-magnitude increase. digitalization, achieving green, sustainable and inclusive goals appears challenging. Everything begins with the Embarking on a career, Roque advises aspiring Yet, Roque stresses that the capacity surge isn't right foundation—a 'premium connectivity.’ professionals to seek 'real jobs' initially, favoring enough—it necessitates the automation of their operational roles over strategic and generic business operation and the assurance of the integrity and The Strategic Lens development positions. The emphasis is on immersion, privacy of the transported and managed information. urging individuals to explore all facets of their chosen He underscores the interplay of capacity, agility, Nokia provides an excellent framework for continuous career. In the captivating realm of technology, Roque automation, and security as fundamental to providing learning and certification at multiple technical levels. places a premium on differentiating roadmap promises the sought-after 'premium connectivity.’ For Roque, there are two key areas of focus: and technology evolution from actual implementation reality. This premium connectivity, according to Roque, forms Ÿ Emphasize 'what for' over 'how it works': Showcase the bedrock of the new digital era. "Hopefully, it is the value of the solution beyond merely explaining For Roque, managerial credibility and leadership inclusive and contributes to a better future for humanity," its sophistication and functionality. effectiveness hinge on a profound understanding of he says. Roque's perspective reflects the appreciation Ÿ Understand the context: In Roque's team, there are field operations fundamentals. He advocates of not just the technological leaps but the profound many experts, but, as he tells them, "no one can be a continuous stepping out of one's comfort zone, impact on connectivity, hinting at a future where real expert in something if they do not understand the underscoring the importance of building a robust technology serves the greater good. context where that expertise is applied." Everyone professional network along the way. should be capable of connecting the dots and to do Every year Nokia hosts an event to the entire MEA that, one must look ahead and around, not solely at Roque's insights offer a roadmap for those starting ecosystem to show and discuss the latest trends in the their own task. their journey, blending practical experience, a nuanced region and the most advanced solutions that Nokia is understanding of technology, and the interpersonal implementing with his Customers and Partners. This Mastering Capacity, Agility and Automation skills necessary for success in the dynamic world of event is called "Networks for the Next" (N4tN) and it is operations and leadership. a unique opportuity to discuss the digitalization In contemplating the evolution of networks and evolution of the MEA region with all ecosystem technology, Roque underscores how they've met stakeholders.

  18. Subscribe Subscribe T To odda ay y T To odda ay y CHOOSE OUR SUBSCRIPTION 1 Yea« 6 Mˆ·h¯ 12 I¯¯¼e¯ 6 I¯¯¼e¯ $250 $130 3 Mˆ·h¯ 1 Mˆ·h 3 I¯¯¼e¯ 1 I¯¯¼e Telecom: where the $70 $25 world's voices converge, and distance becomes Stay in the known. irrelevant. S¼b¯c«lbe · CIOLOOK Get CIOLOOK Magazine in print, and digital on www.ciolook.com

  19. Subscribe Subscribe T To odda ay y T To odda ay y CHOOSE OUR SUBSCRIPTION 1 Yea« 6 Mˆ·h¯ 12 I¯¯¼e¯ 6 I¯¯¼e¯ $250 $130 3 Mˆ·h¯ 1 Mˆ·h 3 I¯¯¼e¯ 1 I¯¯¼e Telecom: where the $70 $25 world's voices converge, and distance becomes Stay in the known. irrelevant. S¼b¯c«lbe · CIOLOOK Get CIOLOOK Magazine in print, and digital on www.ciolook.com

  20. I’m fortunate to Julian Julian “ be able to spot strengths and Stafford Stafford weaknesses in individuals quite well, so it’s key to ensure that ulian Stafford emerges as a meticulous navigator, always was and still is an ongoing evolution. Certainly, driven by a unique approach that blends foresight, anyone who thinks that they don’t still have things to individuals in your J reflection and hands-on problem-solving in the learn will become unstuck. teams are as realm of strategic decision-making. As a specialist with an innate understanding of anything related to radio Complacency and obsolescence often go hand in hand! content as and wireless, his approach mirrors the precision I do remember an early part of my career when there possible in their required by the industry to move forward in a world was a specific requirement to hire a new head of the where seamless connectivity and cutting-edge wireless department in which I worked. I was quite young at the work.” solutions are paramount. time and had never considered myself to be a suitable candidate until I was approached by one of the firm’s In tandem with his expertise, Julian's decision-making directors. He told me that I was by far the best person process, spanning 18 months, involves subconscious for the job. ‘ analysis and horizon scanning across technical, financial and geopolitical dimensions. Transcribing thoughts That was over 25 years ago now and the confidence onto paper clarifies choices, followed by a reflective that my employer placed in my abilities was really week engaging with colleagues and contemplation significant in my career development. I like to during runs. continually be looking at the team I work alongside, for people with a spark of innovation Emphasizing the balance between thorough and energy that just needs a little nurturing to consideration and timeliness, Julian avoids analysis bring about a fruitful career path. paralysis. His well-documented process allows for informed decisions and adapts to fresh insights, I’ve been fortunate enough to be able to embodying a blend of conviction and flexibility in the converse effectively with all levels of an ever-evolving landscape of radio and wireless organisation—from the CEO down technologies. through regional managers and the guys at the coal face doing the really Let’s dive into Julian’s adaptability to fresh insights hard physical work. demonstrates a nuanced blend of conviction and flexibility! In your opinion, what qualities Can you share a pivotal moment in your career define a great leader in the telecom journey that significantly shaped your leadership industry? How do you embody style? How did that experience influence your these qualities in your role? approach to leadership? Patience, tenacity, It’s hard to define a specific point in my career that communication skills, and triggered a significant change in leadership style as this empathy are all key qualities. Julian Stafford Many elements of the 18 19 www.ciolook.com | February 2024 | www.ciolook.com | February 2024 |

  21. I’m fortunate to Julian Julian “ be able to spot strengths and Stafford Stafford weaknesses in individuals quite well, so it’s key to ensure that ulian Stafford emerges as a meticulous navigator, always was and still is an ongoing evolution. Certainly, driven by a unique approach that blends foresight, anyone who thinks that they don’t still have things to individuals in your J reflection and hands-on problem-solving in the learn will become unstuck. teams are as realm of strategic decision-making. As a specialist with an innate understanding of anything related to radio Complacency and obsolescence often go hand in hand! content as and wireless, his approach mirrors the precision I do remember an early part of my career when there possible in their required by the industry to move forward in a world was a specific requirement to hire a new head of the where seamless connectivity and cutting-edge wireless department in which I worked. I was quite young at the work.” solutions are paramount. time and had never considered myself to be a suitable candidate until I was approached by one of the firm’s In tandem with his expertise, Julian's decision-making directors. He told me that I was by far the best person process, spanning 18 months, involves subconscious for the job. ‘ analysis and horizon scanning across technical, financial and geopolitical dimensions. Transcribing thoughts That was over 25 years ago now and the confidence onto paper clarifies choices, followed by a reflective that my employer placed in my abilities was really week engaging with colleagues and contemplation significant in my career development. I like to during runs. continually be looking at the team I work alongside, for people with a spark of innovation Emphasizing the balance between thorough and energy that just needs a little nurturing to consideration and timeliness, Julian avoids analysis bring about a fruitful career path. paralysis. His well-documented process allows for informed decisions and adapts to fresh insights, I’ve been fortunate enough to be able to embodying a blend of conviction and flexibility in the converse effectively with all levels of an ever-evolving landscape of radio and wireless organisation—from the CEO down technologies. through regional managers and the guys at the coal face doing the really Let’s dive into Julian’s adaptability to fresh insights hard physical work. demonstrates a nuanced blend of conviction and flexibility! In your opinion, what qualities Can you share a pivotal moment in your career define a great leader in the telecom journey that significantly shaped your leadership industry? How do you embody style? How did that experience influence your these qualities in your role? approach to leadership? Patience, tenacity, It’s hard to define a specific point in my career that communication skills, and triggered a significant change in leadership style as this empathy are all key qualities. Julian Stafford Many elements of the 18 19 www.ciolook.com | February 2024 | www.ciolook.com | February 2024 |

  22. solutions which will be the end of life after 3-5 years (a telecommunications industry are extremely time- How do you promote diversity within your team and real-world example—the shut down of 2G and 3G consuming—aspects of planning permission /zoning, how do you ensure everyone's voice is heard and networks over the coming years which will cause huge spectrum access and technology development valued? costs to utility companies who now require hundreds of standards creation all require significant effort over a thousands of site visits to fit 4G compatible devices). period of many years. This can be challenging working in Telecommunications which has been male-dominated for a long time. For me, The utility sector in Europe is fortunate in that there My specific field of telecommunications—smart grids is it is key during any recruitment phase to cast the net as are several funding mechanisms available to conduct an extreme example of this. This is because it is wide as possible for bringing new talent into the trials/proof of concept activities. But it would be true to connected with critical national infrastructure, and no industry by not just relying on some ‘old boy network’. say that only a small percentage of these innovation one wants to risk major power outages by trials ultimately deliver something that can be deployed implementing a technical solution that doesn’t meet the It is a real challenge for the utility sector globally that at scale. requirements of the energy regulators. Much of our something like 50% of the highly skilled people will work requires long-term engagement and advocacy retire in the next 3–5 years creating a huge skills gap Customer experience is a key focus in telecom. How with regulators and policy makers. So, there is a big that started decades ago when utilities wound down a do you ensure your team is aligned with providing requirement to have to repeat messages over and over lot of their apprenticeship schemes. I’m pleased to say exceptional customer service?Can you share any in multiple forums. that this is now being addressed in a far more diverse customer-centric initiatives you've led? and inclusive manner. Communication and empathy are key when trying to Customers in the operational telecoms space influence standards and investment decisions. If you In terms of everyone having a voice, I think this comes connected with digitalization and decarbonization of don’t seek to understand an opposing group’s down to communication and empathy. In all teams, the energy sector tend to be large utility players. motivation then you will not be able to achieve there will be those who tend (deliberately or by Exceptional customer service is a requirement on every consensus/compromise to get anything moved forward. accident) to dominate a group conversation. If you’ve contract because the consequences of anything less invested the time to get to know your team well then, than this are an interruption to the power supply and it's relatively easy to offer an opportunity to a quieter What strategies do you employ to foster a cascade failure of other critical infrastructure like collaborative and innovative environment within your member of the team to be able to contribute and shine. medicine, transportation and public mobile networks. team? I think it’s a little like an extension of having a good chairperson overseeing a political debate. Due to the nature of the clients I work with it is not Its absolutely key that all members of the team possible to go into any specific cases, suffice to say that understand how their element of the work activity Balancing innovation with stability is a challenge in most instances of poor customer service have their contributes to the overall success of an organization. technology-driven industries. How do you foster moving and that almost before a team is halfway roots in a sub-optimal procurement process at the It’s important to ensure that people do not get stuck in innovation while ensuring the reliability and security through delivering one network deployment, people outset. Those challenges can be rectified but often a silo mentality. Whilst there are those who are happy of telecom services? already have to consider where and what their next require complex re assessment of requirements and to remain in the same part of an organization for assignment will be. renegotiating of terms. decades, the majority will be happy in the long run to This is a question which is particularly relevant to the try different things and be exposed to other topics utility/smart grids sector. There is constant pressure to As far as possible, it’s important to have good people The best customer experiences I have observed in outside their natural comfort zone. It’s really important consider new, low-cost solutions. The attraction is that skills and emotional intelligence because once the connection with utility telecoms generally occur after to create the opportunity for people to move on in their they are mass-market solutions with low initial costs. intensity of a stressful deployment has gone, it’s a very several years of utility company and telco careers from time to time—even if it’s outside the However, those same solutions are usually optimized different scenario to be searching for the next piece of provider/integrator working together in a genuinely organization. for consumer-grade services and do not satisfy the work. I’m fortunate to be able to spot strengths and collaborative manner and working through the pain requirement of the utility sector from a reliability, weaknesses in individuals quite well, so it’s key to points together. Quarterly team meetings with enough space to have cyber security and product life cycle perspective. ensure that individuals in your teams are as content as open discussions are key (not just to go through the possible in their work. Building relationships across the Leading through change is a constant in the telecom mechanics of sharing the latest HR policy or budget The utility sector has to satisfy very strict regulatory telecommunications industry is key and where there industry. How do you manage organizational change figures). One of my favorite approaches is to identify a obligations dictated by the government with associated are still a relatively small number of individuals who and what strategies do you employ to ensure a smooth less experienced individual to work alongside me on a financial penalties for any failure where a majority of shape the future for all. transition for your team? complex project and gradually by osmosis have them consumer-grade service providers have little appetite running the project by the end. Ofcourse, this takes a for such liabilities. To read more, visit www.eutc.org I’ve been lucky to work with some great people over the careful balance of coaching, support and a guiding hand years, often having been able to assemble a hand- as necessary which I’ve found is naturally occurring in In terms of a product life cycle, utilities will typically picked team of people who I know can react well in a some people but not in others! expect a solution to last for at least 12–15 years and dynamic environment. It is true that telecom is fast- this is completely at odds with consumer-grade 20 21 www.ciolook.com | February 2024 | www.ciolook.com | February 2024 |

  23. solutions which will be the end of life after 3-5 years (a telecommunications industry are extremely time- How do you promote diversity within your team and real-world example—the shut down of 2G and 3G consuming—aspects of planning permission /zoning, how do you ensure everyone's voice is heard and networks over the coming years which will cause huge spectrum access and technology development valued? costs to utility companies who now require hundreds of standards creation all require significant effort over a thousands of site visits to fit 4G compatible devices). period of many years. This can be challenging working in Telecommunications which has been male-dominated for a long time. For me, The utility sector in Europe is fortunate in that there My specific field of telecommunications—smart grids is it is key during any recruitment phase to cast the net as are several funding mechanisms available to conduct an extreme example of this. This is because it is wide as possible for bringing new talent into the trials/proof of concept activities. But it would be true to connected with critical national infrastructure, and no industry by not just relying on some ‘old boy network’. say that only a small percentage of these innovation one wants to risk major power outages by trials ultimately deliver something that can be deployed implementing a technical solution that doesn’t meet the It is a real challenge for the utility sector globally that at scale. requirements of the energy regulators. Much of our something like 50% of the highly skilled people will work requires long-term engagement and advocacy retire in the next 3–5 years creating a huge skills gap Customer experience is a key focus in telecom. How with regulators and policy makers. So, there is a big that started decades ago when utilities wound down a do you ensure your team is aligned with providing requirement to have to repeat messages over and over lot of their apprenticeship schemes. I’m pleased to say exceptional customer service?Can you share any in multiple forums. that this is now being addressed in a far more diverse customer-centric initiatives you've led? and inclusive manner. Communication and empathy are key when trying to Customers in the operational telecoms space influence standards and investment decisions. If you In terms of everyone having a voice, I think this comes connected with digitalization and decarbonization of don’t seek to understand an opposing group’s down to communication and empathy. In all teams, the energy sector tend to be large utility players. motivation then you will not be able to achieve there will be those who tend (deliberately or by Exceptional customer service is a requirement on every consensus/compromise to get anything moved forward. accident) to dominate a group conversation. If you’ve contract because the consequences of anything less invested the time to get to know your team well then, than this are an interruption to the power supply and it's relatively easy to offer an opportunity to a quieter What strategies do you employ to foster a cascade failure of other critical infrastructure like collaborative and innovative environment within your member of the team to be able to contribute and shine. medicine, transportation and public mobile networks. team? I think it’s a little like an extension of having a good chairperson overseeing a political debate. Due to the nature of the clients I work with it is not Its absolutely key that all members of the team possible to go into any specific cases, suffice to say that understand how their element of the work activity Balancing innovation with stability is a challenge in most instances of poor customer service have their contributes to the overall success of an organization. technology-driven industries. How do you foster moving and that almost before a team is halfway roots in a sub-optimal procurement process at the It’s important to ensure that people do not get stuck in innovation while ensuring the reliability and security through delivering one network deployment, people outset. Those challenges can be rectified but often a silo mentality. Whilst there are those who are happy of telecom services? already have to consider where and what their next require complex re assessment of requirements and to remain in the same part of an organization for assignment will be. renegotiating of terms. decades, the majority will be happy in the long run to This is a question which is particularly relevant to the try different things and be exposed to other topics utility/smart grids sector. There is constant pressure to As far as possible, it’s important to have good people The best customer experiences I have observed in outside their natural comfort zone. It’s really important consider new, low-cost solutions. The attraction is that skills and emotional intelligence because once the connection with utility telecoms generally occur after to create the opportunity for people to move on in their they are mass-market solutions with low initial costs. intensity of a stressful deployment has gone, it’s a very several years of utility company and telco careers from time to time—even if it’s outside the However, those same solutions are usually optimized different scenario to be searching for the next piece of provider/integrator working together in a genuinely organization. for consumer-grade services and do not satisfy the work. I’m fortunate to be able to spot strengths and collaborative manner and working through the pain requirement of the utility sector from a reliability, weaknesses in individuals quite well, so it’s key to points together. Quarterly team meetings with enough space to have cyber security and product life cycle perspective. ensure that individuals in your teams are as content as open discussions are key (not just to go through the possible in their work. Building relationships across the Leading through change is a constant in the telecom mechanics of sharing the latest HR policy or budget The utility sector has to satisfy very strict regulatory telecommunications industry is key and where there industry. How do you manage organizational change figures). One of my favorite approaches is to identify a obligations dictated by the government with associated are still a relatively small number of individuals who and what strategies do you employ to ensure a smooth less experienced individual to work alongside me on a financial penalties for any failure where a majority of shape the future for all. transition for your team? complex project and gradually by osmosis have them consumer-grade service providers have little appetite running the project by the end. Ofcourse, this takes a for such liabilities. To read more, visit www.eutc.org I’ve been lucky to work with some great people over the careful balance of coaching, support and a guiding hand years, often having been able to assemble a hand- as necessary which I’ve found is naturally occurring in In terms of a product life cycle, utilities will typically picked team of people who I know can react well in a some people but not in others! expect a solution to last for at least 12–15 years and dynamic environment. It is true that telecom is fast- this is completely at odds with consumer-grade 20 21 www.ciolook.com | February 2024 | www.ciolook.com | February 2024 |

  24. Connecting the Dots offering ultra-fast speeds, low latency, and massive capacity to support emerging applications such as augmented reality, autonomous vehicles, and industrial IoT. Telecom operators are investing heavily in 5G infrastructure to meet the Navigating the growing demand for high- bandwidth services and enable Evolution of the digital innovation across industries. Convergence of Services: The telecom industry is witnessing a Telecom convergence of services as traditional boundaries between telecommunications, media, and technology sectors blur. Telecom Industry operators are diversifying their offerings to include content streaming, cloud services, and digital solutions, creating integrated ecosystems that deliver value- added services and enhance customer experiences. Emergence of Over-the-Top (OTT) Players: Over-the-top (OTT) players he telecom industry has undergone have disrupted the telecom significant transformation in recent years, industry by offering alternative T driven by technological advancements, communication and entertainment changing consumer demands, and evolving services over the Internet, regulatory landscapes. This article explores the bypassing traditional telecom telecom industry's vibrant progression, tracing the networks. Streaming platforms, trajectory of innovation, competition, and messaging apps, and VoIP services connectivity that has shaped its development. have gained popularity, challenging telecom operators' revenue From Voice to Data: The telecom industry has streams and prompting them to transitioned from traditional voice-centric services innovate and adapt to changing to data-driven communication solutions. With the market dynamics. proliferation of smartphones, tablets, and IoT devices, consumers increasingly demand high-speed Focus on Network Virtualization: internet access, mobile broadband, and seamless Network virtualization connectivity for streaming, gaming, and remote technologies such as software- work. defined networking (SDN) and network functions virtualization Rise of 5G Technology: 5G technology represents a (NFV) are reshaping the telecom monumental leap forward in wireless connectivity, landscape by enabling flexible, agile, 22 23 www.ciolook.com | February 2024 | www.ciolook.com | February 2024 |

  25. Connecting the Dots offering ultra-fast speeds, low latency, and massive capacity to support emerging applications such as augmented reality, autonomous vehicles, and industrial IoT. Telecom operators are investing heavily in 5G infrastructure to meet the Navigating the growing demand for high- bandwidth services and enable Evolution of the digital innovation across industries. Convergence of Services: The telecom industry is witnessing a Telecom convergence of services as traditional boundaries between telecommunications, media, and technology sectors blur. Telecom Industry operators are diversifying their offerings to include content streaming, cloud services, and digital solutions, creating integrated ecosystems that deliver value- added services and enhance customer experiences. Emergence of Over-the-Top (OTT) Players: Over-the-top (OTT) players he telecom industry has undergone have disrupted the telecom significant transformation in recent years, industry by offering alternative T driven by technological advancements, communication and entertainment changing consumer demands, and evolving services over the Internet, regulatory landscapes. This article explores the bypassing traditional telecom telecom industry's vibrant progression, tracing the networks. Streaming platforms, trajectory of innovation, competition, and messaging apps, and VoIP services connectivity that has shaped its development. have gained popularity, challenging telecom operators' revenue From Voice to Data: The telecom industry has streams and prompting them to transitioned from traditional voice-centric services innovate and adapt to changing to data-driven communication solutions. With the market dynamics. proliferation of smartphones, tablets, and IoT devices, consumers increasingly demand high-speed Focus on Network Virtualization: internet access, mobile broadband, and seamless Network virtualization connectivity for streaming, gaming, and remote technologies such as software- work. defined networking (SDN) and network functions virtualization Rise of 5G Technology: 5G technology represents a (NFV) are reshaping the telecom monumental leap forward in wireless connectivity, landscape by enabling flexible, agile, 22 23 www.ciolook.com | February 2024 | www.ciolook.com | February 2024 |

  26. and cost-effective network infrastructure. Virtualized support for latency-sensitive services such as networks empower operators to deliver on-demand autonomous vehicles and remote healthcare. services, optimize resource utilization, and accelerate innovation in an advancing digital ecosystem. Adoption of Blockchain Technology: Blockchain technology is being explored by telecom operators to Expansion of IoT Ecosystem: The Internet of Things enhance security, transparency, and efficiency in (IoT) is driving growth opportunities in the telecom network operations, billing systems, and identity industry by connecting billions of devices and sensors management. Blockchain-based solutions offer to the internet, enabling smart homes, smart cities, and decentralized authentication, secure transactions, and industrial automation. Telecom operators are building tamper-resistant records, addressing trust and IoT platforms, deploying low-power networks, and interoperability challenges in multi-party ecosystems. offering connectivity solutions to capitalize on the proliferation of connected devices and unlock new Expansion of Rural and Remote Connectivity: Telecom revenue streams. operators are expanding their efforts to bridge the From wire to wireless, digital divide and provide connectivity to underserved Investment in Fiber Optic Networks: Fiber optic rural and remote areas. Initiatives such as satellite telecom continues networks are becoming the backbone of telecom broadband, fixed wireless access, and community infrastructure, delivering high-speed, reliable networks aim to extend internet access to unserved to redene the boundaries connectivity to homes, businesses, and mobile populations, empowering them with educational, networks. Telecom operators are investing in fiber economic, and social opportunities. of communication. deployment to meet bandwidth demand, enhance network performance, and support emerging Shift Towards Software-Defined Everything (SDx): The applications such as 5G, cloud computing, and video telecom industry is embracing the concept of Software- streaming. Defined Everything (SDx), including Software-Defined Networking (SDN), Software-Defined Storage (SDS), Enhanced Security and Privacy Measures: With the and Software-Defined Infrastructure (SDI). SDx growing threat of cyberattacks and data breaches, technologies enable agility, scalability, and automation telecom operators are prioritizing security and privacy in network management, allowing operators to adapt measures to safeguard customer data and network quickly to changing demand and deliver dynamic infrastructure. Advanced encryption techniques, threat services. detection systems, and regulatory compliance frameworks are essential for maintaining trust and Emphasis on Green and Sustainable Practices: resilience in an increasingly connected world. Telecom operators are prioritizing sustainability initiatives to reduce carbon emissions, minimize energy Integration of Artificial Intelligence and Machine consumption, and mitigate environmental impact. Learning: Telecom operators are integrating artificial Green energy solutions, energy-efficient infrastructure, intelligence (AI) and machine learning (ML) into their and eco-friendly packaging are integral to sustainable networks and services to optimize performance, operations, aligning with corporate responsibility goals enhance customer experience, and automate and addressing climate change concerns. operations. AI-powered solutions enable predictive maintenance, network optimization, and personalized Collaboration with Industry Ecosystem Partners: services, improving efficiency and driving innovation Telecom operators are collaborating with industry across the telecom ecosystem. ecosystem partners, including technology vendors, content providers, and government agencies, to drive Focus on Edge Computing and Edge Networking: Edge innovation and address shared challenges. Partnerships computing and edge networking are gaining enable operators to leverage complementary strengths, prominence in the telecom industry as operators seek access new markets, and deliver comprehensive to reduce latency, improve bandwidth efficiency, and solutions that meet evolving customer needs in an support real-time applications. Edge infrastructure interconnected world. brings computing resources closer to end-users, enabling faster response times, enhanced security, and 24 www.ciolook.com | February 2024 |

  27. and cost-effective network infrastructure. Virtualized support for latency-sensitive services such as networks empower operators to deliver on-demand autonomous vehicles and remote healthcare. services, optimize resource utilization, and accelerate innovation in an advancing digital ecosystem. Adoption of Blockchain Technology: Blockchain technology is being explored by telecom operators to Expansion of IoT Ecosystem: The Internet of Things enhance security, transparency, and efficiency in (IoT) is driving growth opportunities in the telecom network operations, billing systems, and identity industry by connecting billions of devices and sensors management. Blockchain-based solutions offer to the internet, enabling smart homes, smart cities, and decentralized authentication, secure transactions, and industrial automation. Telecom operators are building tamper-resistant records, addressing trust and IoT platforms, deploying low-power networks, and interoperability challenges in multi-party ecosystems. offering connectivity solutions to capitalize on the proliferation of connected devices and unlock new Expansion of Rural and Remote Connectivity: Telecom revenue streams. operators are expanding their efforts to bridge the From wire to wireless, digital divide and provide connectivity to underserved Investment in Fiber Optic Networks: Fiber optic rural and remote areas. Initiatives such as satellite telecom continues networks are becoming the backbone of telecom broadband, fixed wireless access, and community infrastructure, delivering high-speed, reliable networks aim to extend internet access to unserved to redene the boundaries connectivity to homes, businesses, and mobile populations, empowering them with educational, networks. Telecom operators are investing in fiber economic, and social opportunities. of communication. deployment to meet bandwidth demand, enhance network performance, and support emerging Shift Towards Software-Defined Everything (SDx): The applications such as 5G, cloud computing, and video telecom industry is embracing the concept of Software- streaming. Defined Everything (SDx), including Software-Defined Networking (SDN), Software-Defined Storage (SDS), Enhanced Security and Privacy Measures: With the and Software-Defined Infrastructure (SDI). SDx growing threat of cyberattacks and data breaches, technologies enable agility, scalability, and automation telecom operators are prioritizing security and privacy in network management, allowing operators to adapt measures to safeguard customer data and network quickly to changing demand and deliver dynamic infrastructure. Advanced encryption techniques, threat services. detection systems, and regulatory compliance frameworks are essential for maintaining trust and Emphasis on Green and Sustainable Practices: resilience in an increasingly connected world. Telecom operators are prioritizing sustainability initiatives to reduce carbon emissions, minimize energy Integration of Artificial Intelligence and Machine consumption, and mitigate environmental impact. Learning: Telecom operators are integrating artificial Green energy solutions, energy-efficient infrastructure, intelligence (AI) and machine learning (ML) into their and eco-friendly packaging are integral to sustainable networks and services to optimize performance, operations, aligning with corporate responsibility goals enhance customer experience, and automate and addressing climate change concerns. operations. AI-powered solutions enable predictive maintenance, network optimization, and personalized Collaboration with Industry Ecosystem Partners: services, improving efficiency and driving innovation Telecom operators are collaborating with industry across the telecom ecosystem. ecosystem partners, including technology vendors, content providers, and government agencies, to drive Focus on Edge Computing and Edge Networking: Edge innovation and address shared challenges. Partnerships computing and edge networking are gaining enable operators to leverage complementary strengths, prominence in the telecom industry as operators seek access new markets, and deliver comprehensive to reduce latency, improve bandwidth efficiency, and solutions that meet evolving customer needs in an support real-time applications. Edge infrastructure interconnected world. brings computing resources closer to end-users, enabling faster response times, enhanced security, and 24 www.ciolook.com | February 2024 |

  28. Group joined this global development partnership in 2023. Partnerships can Let’s explore how Philippe is bridging the digital gap and overcome hurdles, like creating a future where technology is a bridge, not a barrier! Philippe combining data sources for new The Digital Revolution types of credit scores, or In his 25-year tech journey, Philippe has been a witness involving strong financial allies Vogeleer to the transformative power of the digital realm. He to manage associated risks, so reflects on the vast potential it holds to drive progress Forward-Thinking Digital Transforma?on that millions more gain access to towards the United Nations' Sustainable Development Beyond Tradi?onal Telecom Ver?cals Goals (SDGs). "The clock is ticking," Philippe notes, “our services that can literally change industry has shown that digital can literally change the their lives. world to make it a better place for billions of people". hilippe Vogeleer is a senior executive However “we're halfway through the SDGs timeline, and specializing in shaping the future, notably only 15% of them are on track." P via investment partnerships between Banga, to “replicate with pride.” The goal is to ensure corporations, governments and international Addressing the urgency, Philippe draws a parallel to that the majority of each country's population is not organizations. Originally a lawyer who retrained sportsmanship, emphasizing that the game is not over only aware of these services but also has easy access in technology, business and media. Philippe until it is over. Frustration is not the solution, instead he and knows how to utilize them. gradually moved from advising businesses as a advocates for persistent effort. "Complaining doesn't consultant for Deloitte to running OpCo as an help. We need to keep pushing until we deliver, together." Philippe acknowledges the contributions of partners, executive for Orange and Ooredoo to delivering colleagues and thousands of committed individuals. He strategy for a major HoldCo. Philippe recognizes the unanimous agreement among highlights the importance of recognition in advancing economic and political stakeholders regarding the the mission of making the world a better place through Philippe has been managing the BusDev pivotal role of digitization. "Digitizing activities such as the dissemination of affordable, life-improving activities of Vodafone Group since 2018. financial services, agriculture, education, government technologies. Positioned as Group Head of Business services, or healthcare is the only way to provide access to Development, he and his team have focused millions of people otherwise deprived of access to these From Solo Efforts to Global Impact their attention on creating investment services," he asserts. This, he believes, is “the” partnerships with large corporations such as democratic challenge of our times—ensuring that the In the landscape of tech discussions—low orbit Sumitomo Corporation; public authorities in entire population, not just a privileged few, becomes satellites, quantum computing and AI—Philippe draws Europe, in the Middle East, and in Africa; as well part of the digital revolution. attention to a stark reality, "2.7 billion people lack basic as international organizations such as British internet access, hindering progress towards universal high- International Investment (BII), the European The challenge extends beyond emerging markets, as speed internet by 2030, requiring a hefty $418 billion Investment Bank (EIB), World Bank Group Philippe points out, citing the global impact of the investment per year to deliver." Against this backdrop, he (WBG), US Development Finance Corporation COVID-19 pandemic. "Many people in so-called richer underscores a demographic shift, "50% of the world's (DFC), and USAID. countries are still deprived of access to life-changing youth will soon hail from Africa, emphasizing the urgency to digital services as are many people in so-called poorer impart digital literacy for a globally connected future." In 2021, Philippe and his peers at Vodacom, countries," he observes. The barriers include a lack of Safaricom, Sumitomo, and BII secured a license hardware to get access to such digital services, and Acknowledging efforts, Philippe constructively to launch an innovative network, integrating training to use those services. However, Philippe is critiques the current pace, stating, "Investment and terrestrial mobile and low-orbit satellite optimistic, noting that the necessary technology speed of delivery fall short despite substantial digital technologies in Ethiopia, an African country of already exists and can significantly contribute to at earmarks." He posits a compelling argument, "Many in 120 million people three and a half times the size least 8 of the 17 SDGs. the ecosystem work solo, reinventing the wheel and of Germany. This ambitious venture highlighted confining efforts to controllable zones." His call is clear—to the effectiveness of collaboration, prompting the "We have the data—we know what works and what doesn't. overcome this inertia, "List what works, define what's realization that faster development could be Now, we need to scale this knowledge," Philippe urges. He replicable and create systems for swift implementation achieved through repeated partnerships. emphasizes the importance of collaboration, echoing globally, one country after another." Recognizing the potential, the World Bank the sentiment of the World Bank Group President, Ajay 26 27 www.ciolook.com | February 2024 | www.ciolook.com | February 2024 |

  29. Group joined this global development partnership in 2023. Partnerships can Let’s explore how Philippe is bridging the digital gap and overcome hurdles, like creating a future where technology is a bridge, not a barrier! Philippe combining data sources for new The Digital Revolution types of credit scores, or In his 25-year tech journey, Philippe has been a witness involving strong financial allies Vogeleer to the transformative power of the digital realm. He to manage associated risks, so reflects on the vast potential it holds to drive progress Forward-Thinking Digital Transforma?on that millions more gain access to towards the United Nations' Sustainable Development Beyond Tradi?onal Telecom Ver?cals Goals (SDGs). "The clock is ticking," Philippe notes, “our services that can literally change industry has shown that digital can literally change the their lives. world to make it a better place for billions of people". hilippe Vogeleer is a senior executive However “we're halfway through the SDGs timeline, and specializing in shaping the future, notably only 15% of them are on track." P via investment partnerships between Banga, to “replicate with pride.” The goal is to ensure corporations, governments and international Addressing the urgency, Philippe draws a parallel to that the majority of each country's population is not organizations. Originally a lawyer who retrained sportsmanship, emphasizing that the game is not over only aware of these services but also has easy access in technology, business and media. Philippe until it is over. Frustration is not the solution, instead he and knows how to utilize them. gradually moved from advising businesses as a advocates for persistent effort. "Complaining doesn't consultant for Deloitte to running OpCo as an help. We need to keep pushing until we deliver, together." Philippe acknowledges the contributions of partners, executive for Orange and Ooredoo to delivering colleagues and thousands of committed individuals. He strategy for a major HoldCo. Philippe recognizes the unanimous agreement among highlights the importance of recognition in advancing economic and political stakeholders regarding the the mission of making the world a better place through Philippe has been managing the BusDev pivotal role of digitization. "Digitizing activities such as the dissemination of affordable, life-improving activities of Vodafone Group since 2018. financial services, agriculture, education, government technologies. Positioned as Group Head of Business services, or healthcare is the only way to provide access to Development, he and his team have focused millions of people otherwise deprived of access to these From Solo Efforts to Global Impact their attention on creating investment services," he asserts. This, he believes, is “the” partnerships with large corporations such as democratic challenge of our times—ensuring that the In the landscape of tech discussions—low orbit Sumitomo Corporation; public authorities in entire population, not just a privileged few, becomes satellites, quantum computing and AI—Philippe draws Europe, in the Middle East, and in Africa; as well part of the digital revolution. attention to a stark reality, "2.7 billion people lack basic as international organizations such as British internet access, hindering progress towards universal high- International Investment (BII), the European The challenge extends beyond emerging markets, as speed internet by 2030, requiring a hefty $418 billion Investment Bank (EIB), World Bank Group Philippe points out, citing the global impact of the investment per year to deliver." Against this backdrop, he (WBG), US Development Finance Corporation COVID-19 pandemic. "Many people in so-called richer underscores a demographic shift, "50% of the world's (DFC), and USAID. countries are still deprived of access to life-changing youth will soon hail from Africa, emphasizing the urgency to digital services as are many people in so-called poorer impart digital literacy for a globally connected future." In 2021, Philippe and his peers at Vodacom, countries," he observes. The barriers include a lack of Safaricom, Sumitomo, and BII secured a license hardware to get access to such digital services, and Acknowledging efforts, Philippe constructively to launch an innovative network, integrating training to use those services. However, Philippe is critiques the current pace, stating, "Investment and terrestrial mobile and low-orbit satellite optimistic, noting that the necessary technology speed of delivery fall short despite substantial digital technologies in Ethiopia, an African country of already exists and can significantly contribute to at earmarks." He posits a compelling argument, "Many in 120 million people three and a half times the size least 8 of the 17 SDGs. the ecosystem work solo, reinventing the wheel and of Germany. This ambitious venture highlighted confining efforts to controllable zones." His call is clear—to the effectiveness of collaboration, prompting the "We have the data—we know what works and what doesn't. overcome this inertia, "List what works, define what's realization that faster development could be Now, we need to scale this knowledge," Philippe urges. He replicable and create systems for swift implementation achieved through repeated partnerships. emphasizes the importance of collaboration, echoing globally, one country after another." Recognizing the potential, the World Bank the sentiment of the World Bank Group President, Ajay 26 27 www.ciolook.com | February 2024 | www.ciolook.com | February 2024 |

  30. Philippe sees a collaborative solution, emphasizing, basis, simplifying and replicating standardised Disclaimer The repeat partnership approach "Different groups worldwide must unite for development." models—what I call 'financial plumbing'—accelerates these His vision extends beyond monetary commitments, partnership processes." defined by our partners and ourselves The views expressed in this interview are urging, "Speed matters, replication matters, ensuring personal. They derive from Philippe's work have received several interna?onal access for all matters." Philippe's passionate plea echoes The exemplar of this approach is the Global Partnership with various organiza?ons over many years. for a collective shift, "It's time to break silos, learn from for Ethiopia—Vodafone, Vodacom, Safaricom, awards, including Best Partnership in success and accelerate together. The digital future demands Sumitomo, BII, WBG, AST SpaceMobile, and 75 local However, they do not represent the views of the World in 2021; Best Investment in a united effort to empower every corner of the globe, companies unite for an $8.5bn project, transforming any of the said organiza?ons. Africa in 2022; and Best Finance Deal bridging the gap and ensuring a technologically literate key sectors to achieve 8 of 17 SDGs. Certainly not an generation." easy project to land and deliver. Philippe lauds the advanced services, making networks investments in the World in 2023. success of strong partnerships, prompting a global less unprofitable. The crux lies in device access, Data Dynamics extension, "Replicating this framework globally allows urging innovative solutions: Produce high-quality companies accustomed to collaboration to work on the five devices at low cost and explore leasing options in a The call is clear—to create flourishing digital Unlocking the full potential of the digital realm requires pillars of digital in various countries. It's not simple, but credit-testing-deficient environment. ecosystems worldwide: "We must build not just one layer addressing five interconnected layers simultaneously; possibly the only way to deliver projects fast and at scale." but all five concurrently, ensuring infrastructure, energy, as Philippe emphasizes, "Basic infrastructure such as fiber The challenge is formidable, but collaboration is the devices, services, and data management evolve hand in optics and towers, green energy, accessible devices, value- The invitation is open, "Further partners are welcome to key. Philippe suggests, "Partnerships can overcome hand." In this synchronicity lies the key to harnessing added services, and robust data centers." join." In this shared endeavor, Philippe envisions a hurdles, like combining data sources for new credit the vast potential of the digital age for the betterment future where collaborative efforts on a global scale scores and involving strong financial allies to manage of lives globally. Philippe offers a tangible illustration, "In the last 15 become the cornerstone for realizing the potential of associated risks." years, data generated by the average European telecom digital transformation. Joining Forces user has multiplied by approximately 75 times." This surge, It's a complex task, but the prospect of bridging the he notes, necessitates ongoing adaptation of the From Challenges to Opportunities digital divide in Africa hinges on creating accessible, In the realm of building digital ecosystems, Philippe ecosystem to accommodate the escalating data affordable devices—a catalyst for bringing advanced stresses that it's a collaborative effort, "Partnerships are volumes. This in itself requires funding and skills, which Looking again at the 5 Layers of Digital—it is quite clear services to the fingertips of millions. In this shared the future of our industry; the task is gigantic and it can't be should be brought by the various beneficiaries: that investment in infrastructure such as mobile effort, Philippe envisions a future where technology done by one party alone." He advocates a pragmatic corporates; public authorities; and international towers, fiber optic cables, data centers, and power is a bridge for every individual in Africa, not a barrier. approach, "Working with trusted partners on a recurring organisations. plants have been the key focus in the past while two other layers are still particularly underserved. Work on Stepping Into the Future infra, energy and data centers obviously must continue. In closing, Philippe underscores the high stakes and The key challenges ahead revolve around ensuring abundant opportunities: "First, we need to digitize, device accessibility; expanding value-added services; addressing the 5 Layers of Digital head-on. Second, and using the proceeds of an expanding customer base partnering with stability allows us to take risks to fund further development. To tackle device collectively, pooling expertise and resources. Third, our accessibility, there's a call for innovative leasing successful collaborations prove this approach works; solutions. The goal is to enable individuals with limited now it needs promotion and replication in diverse financial means to access high-quality devices. regions." Simultaneously, the focus is on enhancing value-added services like digital education, medicine and financial Philippe advocates for united efforts, "Stakeholders inclusion. It's an exciting prospect—one that envisions must collaborate, listing initiatives, streamlining making top-notch devices and essential digital services processes from ideas to funded projects, ensuring strong accessible to everyone, regardless of their financial partners replicate success globally. It's about developing constraints. more, faster—a collective stride towards a digitally empowered future." In this decisive call, Philippe An Example envisions a collaborative approach to navigating the complex digital landscape ahead, not just as an Africa faces a crucial need for affordable 4G/5G option but as a necessity. devices—phones, tablets, computers—to enable advanced services for the masses. Philippe emphasizes that without these devices, there's no access to 28 29 www.ciolook.com | February 2024 | www.ciolook.com | February 2024 |

  31. Philippe sees a collaborative solution, emphasizing, basis, simplifying and replicating standardised Disclaimer The repeat partnership approach "Different groups worldwide must unite for development." models—what I call 'financial plumbing'—accelerates these His vision extends beyond monetary commitments, partnership processes." defined by our partners and ourselves The views expressed in this interview are urging, "Speed matters, replication matters, ensuring personal. They derive from Philippe's work have received several interna?onal access for all matters." Philippe's passionate plea echoes The exemplar of this approach is the Global Partnership with various organiza?ons over many years. for a collective shift, "It's time to break silos, learn from for Ethiopia—Vodafone, Vodacom, Safaricom, awards, including Best Partnership in success and accelerate together. The digital future demands Sumitomo, BII, WBG, AST SpaceMobile, and 75 local However, they do not represent the views of the World in 2021; Best Investment in a united effort to empower every corner of the globe, companies unite for an $8.5bn project, transforming any of the said organiza?ons. Africa in 2022; and Best Finance Deal bridging the gap and ensuring a technologically literate key sectors to achieve 8 of 17 SDGs. Certainly not an generation." easy project to land and deliver. Philippe lauds the advanced services, making networks investments in the World in 2023. success of strong partnerships, prompting a global less unprofitable. The crux lies in device access, Data Dynamics extension, "Replicating this framework globally allows urging innovative solutions: Produce high-quality companies accustomed to collaboration to work on the five devices at low cost and explore leasing options in a The call is clear—to create flourishing digital Unlocking the full potential of the digital realm requires pillars of digital in various countries. It's not simple, but credit-testing-deficient environment. ecosystems worldwide: "We must build not just one layer addressing five interconnected layers simultaneously; possibly the only way to deliver projects fast and at scale." but all five concurrently, ensuring infrastructure, energy, as Philippe emphasizes, "Basic infrastructure such as fiber The challenge is formidable, but collaboration is the devices, services, and data management evolve hand in optics and towers, green energy, accessible devices, value- The invitation is open, "Further partners are welcome to key. Philippe suggests, "Partnerships can overcome hand." In this synchronicity lies the key to harnessing added services, and robust data centers." join." In this shared endeavor, Philippe envisions a hurdles, like combining data sources for new credit the vast potential of the digital age for the betterment future where collaborative efforts on a global scale scores and involving strong financial allies to manage of lives globally. Philippe offers a tangible illustration, "In the last 15 become the cornerstone for realizing the potential of associated risks." years, data generated by the average European telecom digital transformation. Joining Forces user has multiplied by approximately 75 times." This surge, It's a complex task, but the prospect of bridging the he notes, necessitates ongoing adaptation of the From Challenges to Opportunities digital divide in Africa hinges on creating accessible, In the realm of building digital ecosystems, Philippe ecosystem to accommodate the escalating data affordable devices—a catalyst for bringing advanced stresses that it's a collaborative effort, "Partnerships are volumes. This in itself requires funding and skills, which Looking again at the 5 Layers of Digital—it is quite clear services to the fingertips of millions. In this shared the future of our industry; the task is gigantic and it can't be should be brought by the various beneficiaries: that investment in infrastructure such as mobile effort, Philippe envisions a future where technology done by one party alone." He advocates a pragmatic corporates; public authorities; and international towers, fiber optic cables, data centers, and power is a bridge for every individual in Africa, not a barrier. approach, "Working with trusted partners on a recurring organisations. plants have been the key focus in the past while two other layers are still particularly underserved. Work on Stepping Into the Future infra, energy and data centers obviously must continue. In closing, Philippe underscores the high stakes and The key challenges ahead revolve around ensuring abundant opportunities: "First, we need to digitize, device accessibility; expanding value-added services; addressing the 5 Layers of Digital head-on. Second, and using the proceeds of an expanding customer base partnering with stability allows us to take risks to fund further development. To tackle device collectively, pooling expertise and resources. Third, our accessibility, there's a call for innovative leasing successful collaborations prove this approach works; solutions. The goal is to enable individuals with limited now it needs promotion and replication in diverse financial means to access high-quality devices. regions." Simultaneously, the focus is on enhancing value-added services like digital education, medicine and financial Philippe advocates for united efforts, "Stakeholders inclusion. It's an exciting prospect—one that envisions must collaborate, listing initiatives, streamlining making top-notch devices and essential digital services processes from ideas to funded projects, ensuring strong accessible to everyone, regardless of their financial partners replicate success globally. It's about developing constraints. more, faster—a collective stride towards a digitally empowered future." In this decisive call, Philippe An Example envisions a collaborative approach to navigating the complex digital landscape ahead, not just as an Africa faces a crucial need for affordable 4G/5G option but as a necessity. devices—phones, tablets, computers—to enable advanced services for the masses. Philippe emphasizes that without these devices, there's no access to 28 29 www.ciolook.com | February 2024 | www.ciolook.com | February 2024 |

  32. a ab br riin na a A Resolute Leader in the Dynamic Business Arena abrina Alam, Director of Sustainability Advisory project at NASA. She then returned to Europe, working Services at BDO Luxembourg, brings a wealth of at the European Space Agency's Astronaut Centre in experience in sustainability and the Cologne on another astrophysics project. Realizing her S telecoms/space industry. With a background in passion for people-focused roles and team leadership, theoretical physics and previous roles at NASA, ESA, she transitioned to the telecommunications industry, and SES Satellites, she combines technical knowledge gaining commercial sector experience at SES Satellites with sustainability expertise to guide organizations on in Luxembourg. their sustainability journey. Sabrina furthered her expertise in sustainability, Sabrina's career, marked by experiences across the earning an MBA from the University of London. globe, has exposed her to diverse leadership styles and Engaging with societies, NGOs, and founding the local the distinction between being a manager and a leader. group for women in Aerospace Luxembourg, plus acting Having worked with people from various backgrounds as a Mentor for the UNOOSA Space4Women and under different managers, she has observed Programme, she actively contributed to various effective and ineffective leadership techniques. networks for minorities. Responding to her calling, Recognizing the impact of situational context on Sabrina played a leading role in developing the leadership styles, she emphasizes the need for Environmental, Social, and Governance (ESG) adaptability. department at SES, collaborating with organizations like the Luxembourg Chamber of Commerce and the Her transition to a managerial role involved working EU Commission. with international teams, requiring quick adaptation to diverse needs. Sabrina's diverse work experiences, including retail, teaching, sports coaching, and corporate positions during her studies, have contributed to her ability to communicate effectively and manage different relationships. She values Sabrina a?ributes her understanding people's backgrounds and perspectives while building trust. leadership style to a combina?on of varied experiences rather than Sabrina attributes her leadership style to a combination of varied experiences rather than a single pivotal a single pivotal moment. This moment. This holistic approach, shaped by a mixture of holis?c approach, shaped by encounters and challenges, guides how she leads and ‘‘‘‘ involves others in the journey. a mixture of encounters and challenges, guides how she The Journey Sabrina Alam, leads and involves others Director of Sustainability Sabrina, born and raised in London, UK, holds a degree Advisory Services in the journey. in Theoretical Physics. After completing her bachelor's, BDO Luxembourg she pursued a master's at the International Space University in Strasbourg and worked on an astrophysics 30 31 www.ciolook.com | February 2024 | www.ciolook.com | February 2024 |

  33. a ab br riin na a A Resolute Leader in the Dynamic Business Arena abrina Alam, Director of Sustainability Advisory project at NASA. She then returned to Europe, working Services at BDO Luxembourg, brings a wealth of at the European Space Agency's Astronaut Centre in experience in sustainability and the Cologne on another astrophysics project. Realizing her S telecoms/space industry. With a background in passion for people-focused roles and team leadership, theoretical physics and previous roles at NASA, ESA, she transitioned to the telecommunications industry, and SES Satellites, she combines technical knowledge gaining commercial sector experience at SES Satellites with sustainability expertise to guide organizations on in Luxembourg. their sustainability journey. Sabrina furthered her expertise in sustainability, Sabrina's career, marked by experiences across the earning an MBA from the University of London. globe, has exposed her to diverse leadership styles and Engaging with societies, NGOs, and founding the local the distinction between being a manager and a leader. group for women in Aerospace Luxembourg, plus acting Having worked with people from various backgrounds as a Mentor for the UNOOSA Space4Women and under different managers, she has observed Programme, she actively contributed to various effective and ineffective leadership techniques. networks for minorities. Responding to her calling, Recognizing the impact of situational context on Sabrina played a leading role in developing the leadership styles, she emphasizes the need for Environmental, Social, and Governance (ESG) adaptability. department at SES, collaborating with organizations like the Luxembourg Chamber of Commerce and the Her transition to a managerial role involved working EU Commission. with international teams, requiring quick adaptation to diverse needs. Sabrina's diverse work experiences, including retail, teaching, sports coaching, and corporate positions during her studies, have contributed to her ability to communicate effectively and manage different relationships. She values Sabrina a?ributes her understanding people's backgrounds and perspectives while building trust. leadership style to a combina?on of varied experiences rather than Sabrina attributes her leadership style to a combination of varied experiences rather than a single pivotal a single pivotal moment. This moment. This holistic approach, shaped by a mixture of holis?c approach, shaped by encounters and challenges, guides how she leads and ‘‘‘‘ involves others in the journey. a mixture of encounters and challenges, guides how she The Journey Sabrina Alam, leads and involves others Director of Sustainability Sabrina, born and raised in London, UK, holds a degree Advisory Services in the journey. in Theoretical Physics. After completing her bachelor's, BDO Luxembourg she pursued a master's at the International Space University in Strasbourg and worked on an astrophysics 30 31 www.ciolook.com | February 2024 | www.ciolook.com | February 2024 |

  34. Over the years, she took on roles in the UK, serving as to enhance understanding and collaboration, providing language and leverages her network to promote roles the Technical Manager for Space4Climate and opening a safe and approachable atmosphere, offering constant widely, emphasizing the value of diverse perspectives. and developing the sustainability department as the feedback, building trust through mutual respect and Additionally, Sabrina and her team engage in various Head of ESG at a London-based consultancy firm. opportunities for development, aligning the team with a initiatives to promote diversity and inclusion in STEM Sabrina also became a lecturer at universities shared vision, and promoting continuous upskilling in education, underscoring the benefits of a more worldwide, teaching sustainability, telco, and space- both technical and soft skills. These strategies inclusive workplace. related topics. In July 2023, she joined BDO contribute to a positive and dynamic team culture that Luxembourg to establish and shape the Sustainability encourages collaboration and innovation. Exceptional Customer Service Advisory Services department, working across various topics such as sustainable strategy, reporting, space Prioritizes Diversity and Inclusion Sabrina underlines the importance of exceptional sustainability, net-zero roadmaps, diversity and customer service, stressing the need for a deep inclusion, and more. Sabrina highlights the distinction between diversity and understanding of clients, authentic relationship- inclusion, recognizing the importance of fostering both building, and active engagement. She values Sabrina believes that sustainability should be ingrained within her team. While diversity involves having adaptability in communication, aligning solutions with in every aspect of a business, not treated as a separate individuals from various backgrounds, inclusion is customer needs, and creating comfort in strategic department. She and her team guide organizations about creating an environment where everyone feels a projects through transparency. Emphasizing the through this cultural shift, leveraging her experience sense of belonging and can be their authentic selves. significance of diverse teams, she believes clients Ÿ Having a vision, being charismatic and bringing and scientific background. She emphasizes that Sabrina ensures regular check-ins, actively seeks and appreciate effective leaders who interact well with others along that journey with you leadership is about people, psychology, charisma, values team members' opinions, encourages open their teams. Sabrina invests in training and feedback for Ÿ The ability to say yes or no and with conviction. passion, and continuous self-reflection. Learning is a dialogue about backgrounds and traditions, celebrates her teams, offering opportunities for engagement with Ÿ Sabrina strives to embody these qualities daily and daily opportunity that should never stop. differences, and expresses genuine enthusiasm when clients to facilitate continuous learning and aims to uphold them in all circumstances, team members speak up. In hiring, she uses non-biased improvement in service delivery. emphasizing their importance in navigating the Key Leadership Attributes industry's complexities. Advocates for Transparent and Supportive Transitions Sabrina identifies key attributes for effective leadership Multifaceted Approach to Staying Ahead of Emerging in the fast-changing and highly competitive Sabrina, experienced in organizational change, actively Trends sustainability and telecom/space industry: contributes to designing change management programs for significant transitions. Acknowledging diverse Sabrina stays ahead of emerging trends and Ÿ Openness to others' ideas - realising that not reactions to change, she employs techniques to guide technologies in the sustainability and telecom/space everyone is the same or thinks like you. large groups through transitions. Key strategies include industry through a multifaceted approach. Actively Ÿ The ability to question oneself and flexibility in transparency, authenticity, and openness in participating in industry working groups, attending adapting to new information. communication, creating avenues for individuals to networking events, engaging in continuous learning and Ÿ Being able to recognise my shortfalls and learn from express their feelings, and dedicating time to support reading, utilizing social media and news platforms, and them quickly. people through changes. Sabrina emphasizes the role of adopting a forward-thinking strategy are integral parts Ÿ Doing what's best for the people, team and leadership in maintaining a positive mindset, of her approach. Additionally, active listening, both to organisation – selflessness. highlighting opportunities amid challenges, and conversations and team collaboration, plays a crucial Ÿ Looking at the bigger picture but being able to fostering a supportive environment during periods of role. By organizing teams to research specific areas of understand the details. change. interest and regularly sharing feedback, Sabrina Ÿ Constant communication and transparency ensures a proactive and well-informed stance to Ÿ Adaptability – it's important as a leader to recognise navigate the ever-evolving industry landscape. that one style doesn't always work and that working with different people and environments requires Cultivates a Collaborative and Innovative you to adapt your style. Environment Within Her Team Ÿ Being able to step back and analyse situations from different perspectives. Sabrina employs several strategies to foster a Ÿ Trusting others and your team. collaborative and innovative environment within her Ÿ Portraying confidence. team. These include creating a space for everyone to be Ÿ Relationship building and being authentic - Taking heard, fostering a culture where there are no bad ideas the time to get to know those you are working with, or failure, ensuring that everyone feels safe and having conversations with all stakeholders and confident to speak out, organizing team-building events being able to engage with them in a humble manner. 32 33 www.ciolook.com | February 2024 | www.ciolook.com | February 2024 |

  35. Over the years, she took on roles in the UK, serving as to enhance understanding and collaboration, providing language and leverages her network to promote roles the Technical Manager for Space4Climate and opening a safe and approachable atmosphere, offering constant widely, emphasizing the value of diverse perspectives. and developing the sustainability department as the feedback, building trust through mutual respect and Additionally, Sabrina and her team engage in various Head of ESG at a London-based consultancy firm. opportunities for development, aligning the team with a initiatives to promote diversity and inclusion in STEM Sabrina also became a lecturer at universities shared vision, and promoting continuous upskilling in education, underscoring the benefits of a more worldwide, teaching sustainability, telco, and space- both technical and soft skills. These strategies inclusive workplace. related topics. In July 2023, she joined BDO contribute to a positive and dynamic team culture that Luxembourg to establish and shape the Sustainability encourages collaboration and innovation. Exceptional Customer Service Advisory Services department, working across various topics such as sustainable strategy, reporting, space Prioritizes Diversity and Inclusion Sabrina underlines the importance of exceptional sustainability, net-zero roadmaps, diversity and customer service, stressing the need for a deep inclusion, and more. Sabrina highlights the distinction between diversity and understanding of clients, authentic relationship- inclusion, recognizing the importance of fostering both building, and active engagement. She values Sabrina believes that sustainability should be ingrained within her team. While diversity involves having adaptability in communication, aligning solutions with in every aspect of a business, not treated as a separate individuals from various backgrounds, inclusion is customer needs, and creating comfort in strategic department. She and her team guide organizations about creating an environment where everyone feels a projects through transparency. Emphasizing the through this cultural shift, leveraging her experience sense of belonging and can be their authentic selves. significance of diverse teams, she believes clients Ÿ Having a vision, being charismatic and bringing and scientific background. She emphasizes that Sabrina ensures regular check-ins, actively seeks and appreciate effective leaders who interact well with others along that journey with you leadership is about people, psychology, charisma, values team members' opinions, encourages open their teams. Sabrina invests in training and feedback for Ÿ The ability to say yes or no and with conviction. passion, and continuous self-reflection. Learning is a dialogue about backgrounds and traditions, celebrates her teams, offering opportunities for engagement with Ÿ Sabrina strives to embody these qualities daily and daily opportunity that should never stop. differences, and expresses genuine enthusiasm when clients to facilitate continuous learning and aims to uphold them in all circumstances, team members speak up. In hiring, she uses non-biased improvement in service delivery. emphasizing their importance in navigating the Key Leadership Attributes industry's complexities. Advocates for Transparent and Supportive Transitions Sabrina identifies key attributes for effective leadership Multifaceted Approach to Staying Ahead of Emerging in the fast-changing and highly competitive Sabrina, experienced in organizational change, actively Trends sustainability and telecom/space industry: contributes to designing change management programs for significant transitions. Acknowledging diverse Sabrina stays ahead of emerging trends and Ÿ Openness to others' ideas - realising that not reactions to change, she employs techniques to guide technologies in the sustainability and telecom/space everyone is the same or thinks like you. large groups through transitions. Key strategies include industry through a multifaceted approach. Actively Ÿ The ability to question oneself and flexibility in transparency, authenticity, and openness in participating in industry working groups, attending adapting to new information. communication, creating avenues for individuals to networking events, engaging in continuous learning and Ÿ Being able to recognise my shortfalls and learn from express their feelings, and dedicating time to support reading, utilizing social media and news platforms, and them quickly. people through changes. Sabrina emphasizes the role of adopting a forward-thinking strategy are integral parts Ÿ Doing what's best for the people, team and leadership in maintaining a positive mindset, of her approach. Additionally, active listening, both to organisation – selflessness. highlighting opportunities amid challenges, and conversations and team collaboration, plays a crucial Ÿ Looking at the bigger picture but being able to fostering a supportive environment during periods of role. By organizing teams to research specific areas of understand the details. change. interest and regularly sharing feedback, Sabrina Ÿ Constant communication and transparency ensures a proactive and well-informed stance to Ÿ Adaptability – it's important as a leader to recognise navigate the ever-evolving industry landscape. that one style doesn't always work and that working with different people and environments requires Cultivates a Collaborative and Innovative you to adapt your style. Environment Within Her Team Ÿ Being able to step back and analyse situations from different perspectives. Sabrina employs several strategies to foster a Ÿ Trusting others and your team. collaborative and innovative environment within her Ÿ Portraying confidence. team. These include creating a space for everyone to be Ÿ Relationship building and being authentic - Taking heard, fostering a culture where there are no bad ideas the time to get to know those you are working with, or failure, ensuring that everyone feels safe and having conversations with all stakeholders and confident to speak out, organizing team-building events being able to engage with them in a humble manner. 32 33 www.ciolook.com | February 2024 | www.ciolook.com | February 2024 |

  36. From Fiber Optics to Satellites Exploring Innovations in Telecom Infrastructure n today's digitally interconnected world, the telecommunications sector serves as the backbone of global I communication networks. From enabling seamless voice calls to high-speed data transfers, the evolution of telecom infrastructure has been relentless. Recent years have witnessed a surge in innovations across various fronts, revolutionizing how information is transmitted, received, and processed. Among the most significant advancements are those in fiber optics and satellite technologies, each offering unique capabilities to meet the growing demands of modern communication. Let's delve into these innovations and explore their transformative potential. Fiber Optics: Paving the Way for High-Speed Connectivity Fiber optics technology has long been heralded as a game- changer in the realm of telecommunications. Instead of relying on traditional copper wires, fiber optics employ strands of glass or plastic to transmit data using light signals. This method offers unparalleled advantages, including higher bandwidth, faster data speeds, and immunity to electromagnetic interference. As a result, fiber optics have become the preferred choice for building robust and reliable communication networks. One of the key innovations in fiber optics is the deployment of fiber-to-the-home (FTTH) or fiber-to-the-premises (FTTP) networks. These systems bring fiber optic cables directly to residential and commercial properties, offering ultra-fast internet speeds and seamless connectivity. Countries around the world are investing heavily in expanding their fiber optic infrastructure to meet the growing demand for high-speed broadband services. 34 35 www.ciolook.com | February 2024 | www.ciolook.com | February 2024 |

  37. From Fiber Optics to Satellites Exploring Innovations in Telecom Infrastructure n today's digitally interconnected world, the telecommunications sector serves as the backbone of global I communication networks. From enabling seamless voice calls to high-speed data transfers, the evolution of telecom infrastructure has been relentless. Recent years have witnessed a surge in innovations across various fronts, revolutionizing how information is transmitted, received, and processed. Among the most significant advancements are those in fiber optics and satellite technologies, each offering unique capabilities to meet the growing demands of modern communication. Let's delve into these innovations and explore their transformative potential. Fiber Optics: Paving the Way for High-Speed Connectivity Fiber optics technology has long been heralded as a game- changer in the realm of telecommunications. Instead of relying on traditional copper wires, fiber optics employ strands of glass or plastic to transmit data using light signals. This method offers unparalleled advantages, including higher bandwidth, faster data speeds, and immunity to electromagnetic interference. As a result, fiber optics have become the preferred choice for building robust and reliable communication networks. One of the key innovations in fiber optics is the deployment of fiber-to-the-home (FTTH) or fiber-to-the-premises (FTTP) networks. These systems bring fiber optic cables directly to residential and commercial properties, offering ultra-fast internet speeds and seamless connectivity. Countries around the world are investing heavily in expanding their fiber optic infrastructure to meet the growing demand for high-speed broadband services. 34 35 www.ciolook.com | February 2024 | www.ciolook.com | February 2024 |

  38. www.ciolook.com Moreover, advancements in fiber optic technology have ground stations, facilitating the efficient transfer of led to the development of new transmission techniques data between satellites and terrestrial networks. such as wavelength division multiplexing (WDM) and coherent optical communication. These techniques Challenges and Opportunities Ahead allow for the simultaneous transmission of multiple In telecom, innovation is the data streams over a single fiber, significantly increasing Despite the remarkable progress in telecom the capacity and efficiency of optical networks. infrastructure, several challenges remain. These include the high costs associated with deploying fiber optics currency, and connectivity is Satellite Technology: Bridging the Connectivity Gap and satellites, regulatory hurdles, and the need for skilled workforce to design, deploy, and maintain these the key to unlocking new possibilities. While fiber optics excel in urban areas with dense complex systems. Moreover, issues such as spectrum populations, satellite technology plays a crucial role in allocation, orbital congestion, and cybersecurity pose extending connectivity to remote and underserved additional challenges to the widespread adoption of regions. Satellites orbiting the Earth facilitate satellite technology. communication over vast distances, making them indispensable for delivering telecommunication However, with the rapid pace of technological services to areas where terrestrial infrastructure is innovation and ongoing investments in research and impractical or economically unfeasible. development, the future of telecom infrastructure appears promising. From the rollout of 5G networks to Recent innovations in satellite technology have focused the emergence of low Earth orbit (LEO) satellite on improving bandwidth capacity, reducing latency, and constellations, the telecom industry continues to push enhancing coverage. High-throughput satellites (HTS) the boundaries of what is possible, ushering in an era of equipped with advanced digital payloads can deliver unprecedented connectivity and digital transformation. broadband speeds comparable to terrestrial networks, making them ideal for applications such as internet In conclusion, the exploration of innovations in telecom access, broadcasting, and emergency communications. infrastructure, from fiber optics to satellites, underscores the dynamic nature of the Furthermore, the emergence of small satellites, telecommunications sector. By harnessing the power of including cubesats and nanosatellites, has these technologies and embracing collaboration and democratized access to space-based communication convergence, stakeholders can unlock new services. These miniature satellites can be deployed at opportunities and overcome existing challenges, a fraction of the cost of traditional satellites, enabling ultimately bringing the benefits of connectivity to companies and governments to rapidly deploy and scale people around the globe. satellite-based infrastructure. Convergence and Synergy While fiber optics and satellite technologies offer distinct advantages, their true potential lies in their convergence and synergy. Integrating these technologies into hybrid networks allows telecom operators to leverage the strengths of each system and create resilient, flexible, and scalable communication infrastructure. For instance, satellite backhaul solutions can extend the reach of fiber optic networks, providing connectivity to remote areas or enhancing network resilience in the event of fiber cuts or outages. Similarly, fiber optic links can serve as the backbone for satellite 36 www.ciolook.com | February 2024 |

  39. www.ciolook.com Moreover, advancements in fiber optic technology have ground stations, facilitating the efficient transfer of led to the development of new transmission techniques data between satellites and terrestrial networks. such as wavelength division multiplexing (WDM) and coherent optical communication. These techniques Challenges and Opportunities Ahead allow for the simultaneous transmission of multiple In telecom, innovation is the data streams over a single fiber, significantly increasing Despite the remarkable progress in telecom the capacity and efficiency of optical networks. infrastructure, several challenges remain. These include the high costs associated with deploying fiber optics currency, and connectivity is Satellite Technology: Bridging the Connectivity Gap and satellites, regulatory hurdles, and the need for skilled workforce to design, deploy, and maintain these the key to unlocking new possibilities. While fiber optics excel in urban areas with dense complex systems. Moreover, issues such as spectrum populations, satellite technology plays a crucial role in allocation, orbital congestion, and cybersecurity pose extending connectivity to remote and underserved additional challenges to the widespread adoption of regions. Satellites orbiting the Earth facilitate satellite technology. communication over vast distances, making them indispensable for delivering telecommunication However, with the rapid pace of technological services to areas where terrestrial infrastructure is innovation and ongoing investments in research and impractical or economically unfeasible. development, the future of telecom infrastructure appears promising. From the rollout of 5G networks to Recent innovations in satellite technology have focused the emergence of low Earth orbit (LEO) satellite on improving bandwidth capacity, reducing latency, and constellations, the telecom industry continues to push enhancing coverage. High-throughput satellites (HTS) the boundaries of what is possible, ushering in an era of equipped with advanced digital payloads can deliver unprecedented connectivity and digital transformation. broadband speeds comparable to terrestrial networks, making them ideal for applications such as internet In conclusion, the exploration of innovations in telecom access, broadcasting, and emergency communications. infrastructure, from fiber optics to satellites, underscores the dynamic nature of the Furthermore, the emergence of small satellites, telecommunications sector. By harnessing the power of including cubesats and nanosatellites, has these technologies and embracing collaboration and democratized access to space-based communication convergence, stakeholders can unlock new services. These miniature satellites can be deployed at opportunities and overcome existing challenges, a fraction of the cost of traditional satellites, enabling ultimately bringing the benefits of connectivity to companies and governments to rapidly deploy and scale people around the globe. satellite-based infrastructure. Convergence and Synergy While fiber optics and satellite technologies offer distinct advantages, their true potential lies in their convergence and synergy. Integrating these technologies into hybrid networks allows telecom operators to leverage the strengths of each system and create resilient, flexible, and scalable communication infrastructure. For instance, satellite backhaul solutions can extend the reach of fiber optic networks, providing connectivity to remote areas or enhancing network resilience in the event of fiber cuts or outages. Similarly, fiber optic links can serve as the backbone for satellite 36 www.ciolook.com | February 2024 |

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