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Codeology AI delivers secure, scalable, and efficient IT Infrastructure Services, ensuring seamless operations for businesses of all sizes. From server management, cloud solutions, network security, to database optimization, we provide tailored solutions that enhance performance, minimize downtime, and drive digital transformation. Future-proof your IT infrastructure with Codeology AI today!
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IT Managed Service Provider CodeologyAI
Table of Contents Introduction to Our Company Our Leadership and Expertise 1 4 About Us Thank You! 2 5 Services We Offer 3 NOC Operations IT Managed Services Cyber Security Tool Agnostic SOC Ops Cloud Services
About Us Codeology AI: Redefining IT Solutions Our Mission To empower businesses with future-ready IT solutions that drive growth and resilience in an ever-changing digital world. Our Vision To deliver secure, scalable, and innovative IT services tailored to our clients’ needs. www.codeologyai.com Page 01
About Us CodeologyAI is a next-generation IT and cybersecurity solutions provider committed to empowering businesses with innovative, secure, and tailored services. Who We Are 25+ years of leadership expertise. Cutting-edge tools and technologies. Comprehensive solutions for diverse industries. www.reallygreatsite.com Page 02
Our Services Comprehensive IT Solutions Cloud Services NOC/SOC Operations Real-time threat detection, response, and automation. Scalable and secure cloud infrastructure management. Database & OS Management Cybersecurity Solutions End-to-end protection with advanced tools. Secure, scalable, and optimized systems. www.reallygreatsite.com Page 03
NOC Operations 1 Core Objectives Ensuring Uninterrupted IT Operations Five 9s uptime. Proactive monitoring and alerting. Our NOC Services focus on maintaining optimal performance and availability of servers, network devices, database, and applications. Comprehensive ticketing workflows. www.codeologyai.com Page 04
NOC Operations Monitoring Alerting Ticketing Monitoring of Servers, Network and Network Devices Performance, such as CPU, Memory, Bandwidth, SSL Expiry, Port, Disk usage, Availability. Inform customer through email or phone through categorized alert like Warning, Critical and Down based on threshold limit set for each devices under monitoring. Respective team has work on alert so that device should comeback to normal state Ticket is logged for each alert. Also, NOC Team log the ticket and assign to the concerned team/stakeholder www.codeologyai.com Page 05
IT Managed Services SQL Server Support Activities (Level 1,2 & 3) SQL Server Installations/Refreshes/Upgrade SQL Server Backups/DR SQL Server Events Monitoring SQL Server Analysis Services SQL Server Reporting Services SQL Server Integration Services SQL Server Datacentre migrations Production Database Support Activities (Level 1,2 & 3) Database Installations /Patch / Refreshes / Point Release Upgrades Database Backups / Disaster Recovery tasks Database Monitoring/Tuning Oracle on Demand Extractions Migration from on-prem to cloud (AWS & OCI) Salesforce Administration O365 support ServiceNow Jira Microsoft Dynamics 365 Splunk Github www.codeologyai.com Page 06
IT Managed Services SAN & NAS System Administration Support Linux (LVM, Redhat Cluster, Apache, Kickstart) Kernel and Performance Tuning Patch & Package Management Configuration management using Chef/puppet/Ansible Vulnerability Fixes Server Monitoring Network Management Web applications Management (LAMP) Virtualization ( Xen, VMware, KVM, Oracle VM) Code Management using SVN/GIT Opensource Software Management Tasks automation using Shell/Perl scripts SAN/NAS Backup solution architecture design and deploy (EMC,HP,IBM,NetApp,ZFS) System Integration/Administration for enterprise storage area networks Storage solution implementation Proactive monitoring of storage service levels Develop backup plans and implementation Disaster recovery and replication Backup Management ( Netbackup, Lageto Networker, Bacula, HP Data Protector) www.codeologyai.com Page 06
IT Managed Services DevOps & Middleware Support Management of Docker, Containers and Kubernetes Configuration Management using Chef, Puppet and Ansible Version Control using Git and SVN Management of Apache, Ngnix and Tomcat, WebSphere, Jboss & Weblogic Application performance monitoring Migration on AWS, Microsoft Azure and Google cloud Management of Virtualized infrastructure on Xen, KVM, VMware and Oracle VM CI/CD using Jira, Bitbucket and Jenkins Automation using Shell, Perl, Python and Ruby MySQL/Postgres Database Administration www.codeologyai.com Page 07
Cyber Security 24x7 SOC Operations Detect, Respond, Resolve SIEM UEBA SOAR Highly Skilled SOC Analysts VAPT, Cyber Monitoring Services, Cyber Remediation and Management, Threat Hunting Services, Security Automation, OT Security www.codeologyai.com Page 08
Strengthening Security Postures Tool Agnostic SOC Operations SOC focuses on identifying, analyzing, and mitigating cyber threats in real-time. Incident Response Compliance GDPR, ISO, PCI DSS standards. Threat Detection IOC, UEBA, SIEM SOAR tools for swift resolution. Advanced SOC Tools AI-powered threat intelligence and automation. www.codeologyai.com Page 09
Cloud Services Secure and Scalable Cloud Solutions Tailored cloud migration and management for operational efficiency and security. Comprehensive Cloud Management 24/7 Monitoring Hybrid and Multi-Cloud Support. Cost Optimization. 24/7 Monitoring and Management. Cost Optimization www.codeologyai.com Page 10
Leadership That Inspires Confidence Guided by Vision, Backed by Expertise Our leadership team brings over 23+ years of experience in IT infrastructure, operations, and cybersecurity. Having worked with global enterprises, our leaders have consistently delivered innovative, scalable, and secure IT solutions. Deep understanding of business challenges ensures tailored strategies that align with your growth goals. Under the guidance of CTO Jupinder Singh Bedi, CodeologyAI is set to redefine IT and cybersecurity standards in the industry. COO, Codeology India Pvt Ltd.
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