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EOC Operations

Operations within an EOC

DirectorEM
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EOC Operations

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  1. Emergency Operations Center What it is! Who does what!

  2. Michael Chertoff Director, Department of Homeland Security “It makes more sense to be prepared for an emergency than trying to explain why you were not prepared.”

  3. Preparedness Clock Benton CTY Nation Minnesota 12:00 is fully prepared

  4. IT WILL NEVER HAPPEN HERE AND OTHER FAMOUS LAST WORDS 'Stocks have reached what looks like a permanently high plateau.' – Irving Fisher (1929) 'We don't like their sound. Groups of guitars are on the way out' - Decca record executive on the Beatles 'There is no reason anyone would want a computer in their home.' - Ken Olson, 1977, Digital Equipment Corporation 'Everything that can be invented has been invented.- - 1899, Charles Duell, U.S. Office of Patents.

  5. One Local Reason…

  6. An EOC starts with a Problem

  7. What is an EOC? An Emergency Operations Center (EOC) is a central location which enables government to coordinatepolicy decisions, resource management, and response to disasters and emergencies beyond the scope of an On-Scene Incident Commander. Created by J.E.McDermott Certified Emergency Manager State of Minnesota

  8. The “REAL” Definition The EOC is where uncomfortable officials meet in unaccustomed surroundings to play unfamiliar roles making unpopular decisions in much too little time.

  9. It is more than you see What the Public Sees

  10. It is more than you see What the Public Sees What they do not see!

  11. OSC vs. EOC An On Scene Commander manages the TREES! An Emergency Operations Center manages the FOREST!

  12. Purpose of an EOC

  13. 5 Basic Functions of an EOC

  14. Other Functions of the EOC • Notification & Warning • Direction & Control • Emergency Public Information • Search & Rescue • Health & Medical • Evacuation, Traffic Control & Security • Fire Protection • Damage Assessment • Congregate Care • Debris Clearance • Utilities Restoration • Radiological/Hazardous Materials Protection

  15. An EMD is like…. An Air Traffic Controller

  16. Some days it is not so busy…

  17. Some days it is beyond busy!

  18. A Music Conductor On Key Off Key

  19. And also a… Sacrificial Lamb

  20. Example of EM/EOC in Action

  21. EMD Roles & Responsibilities

  22. EMD Roles & Responsibilities

  23. EMD Roles & Responsibilities

  24. EOC Staffing

  25. EOC Staffing - NIMS Incident Commander Public Information Officer Liaison Officer J. McDermott Safety Officer M. Headley Troy Heck Operations Section Planning Section Logistics Section Finance/Admin. Section J. Brua Resources Unit Demob. Unit Service Branch Support Branch Time Unit Compensation Claims Unit Branches Air Ops Branch Situation Unit Doc.Unit Procurement Unit Cost Unit Commun. Unit Supply Unit Divisions Groups Medical Unit Facilities Unit Strike Team Food Unit Ground Support Unit Task Force Single Resource

  26. Command Staff/Positions

  27. Safety Officer – Jerry Brua What are some examples of types of incidents where you might activate a Safety Officer?

  28. EOC Safety Officer Ensures that all buildings and other facilities used in support of the E.O.C. are in safe operating condition. Monitors operational procedures and activities in the E.O.C. to ensure They are being conducted in a safe manner considering the Existing situation and conditions. Stops or modifies all unsafe operations outside the scope of the E.O.C. Action Plan, notifying the E.O.C. Director of actions taken.

  29. Liaison Officer – Troy Heck What are the major responsibilities of the Liaison Officer?

  30. Liaison Officer Oversees all liaison activities, including coordinating outside agency Representatives assigned to the E.O.C. and handling requests from Other E.O.C.’s for agency representatives. Establishes and maintains a central location for incoming agency Representatives, providing workspace and support as needed. Ensures that position specific guidelines, policy directives, situation Reports, and a copy of the E.O.C. Action Plan is provided to Agency Representatives upon check-in. In conjunction with the Emergency Services Manager, provide Orientations for V.I.P.’s and other visitors to the E.O.C. Ensure that deactivation is accomplished when directed by the E.O.C. Director.

  31. PIO – Public Information OfficerMontgomery Headley & Sheriff Brad Bennett What are the major responsibilities of the Public Information Officer?

  32. PIO - Roles Serves as the lead PIO & Media Coordinator for ALL media releases from the E.O.C. Ensures that the public in the affected area receives complete, accurate and consistent information about life safety procedures, public health advisories, relief and assistance programs and other vital information. Coordinates media releases with PIO officers representing other affected emergency response agencies. Organizes the format for press conferences, in conjunction with the E.O.C. Director. Maintains a positive relationship with the media representatives.

  33. Legal Officer – County Attorney Robert Raupp Provides legal advice to policy decision makers

  34. Legal Officer Responsibilities Provide legal advice and guidance to E.O.C. Command Staff and local elected officials. Brief Command Staff and Elected Officials as to their powers under Minnesota Emergency Management Statute Ch. 12. Review contracts and agreements made with responding parties both public and private.

  35. GIS – Graphical Information Systems OfficerHeather Wirth Provides all graphical and spatial information requested by other Section heads.

  36. Special Needs Officer Assists in the location, evacuation and relocation of all special needs residents within the County

  37. OPERATIONS SECTION Incident Commander • Directs and coordinates all incident tactical operations. • Is typically one of the first organizations to be assigned to the incident. • Expands from the bottom up. • Has the most incident resources. • May have Staging Areas and special organizations. Operations Section Sheriff’s Office Staging Area Rescue Group Investigation Group

  38. “Failure is not an option”

  39. Operations Section: Staging Areas

  40. Staging Areas: Available Resources Set up at the incident where resources can wait for a tactical assignment. • All resources in the Staging Area are available and ready for assignment. • Out-of-service resources are NOT located at the Staging Area. Available

  41. Staging Areas: Chain of Command Incident Commander Once designated, a Staging Area Manager will: • Be assigned. • Report to the Operations Section Chief. Public Information Officer Safety Officer Liaison Officer Operations Section Staging Area If there is no Operations Section, the Staging Area Manager reports to the Incident Commander. Health Group Search Group Investigation Group Canine Strike Team Searchers

  42. Divisions and Groups Divisions: Organize incident resources by geographical area. Operations Section Division A (East Side) Perimeter Control Group Investigation Group Accident Reconstruction Specialist Detective 1 (Witness Statements) Groups: Divide incident resources into functional areas, not necessarily within a single geographic division.

  43. Divisions and Groups Divisions and Groups may be assigned across geographical areas when a functional activity crosses divisional lines.

  44. Branches Operations Section Branches: • Have functional or geographical responsibility for major parts of incident operations. • Identified by Roman numerals or functional name. • Managed by a Branch Director. Emergency Services Branch Law Enforcement Branch Public Works Branch Health & Medical Group Shelter & Mass Care Group Perimeter Control Group Investigation Group Debris Removal Group Utility Repair Group

  45. Air Operations Branch The Air Operations Branch: • Is activated to coordinate the use of aviation resources. • Is managed by the Air Operations Branch Director, who reports to the Operations Section Chief. • May include the following functional groups: • Air Support Group • Air Tactical Group

  46. Planning Section – Chelle Benson Planning is responsible for managing all information Relevant to the event.

  47. Planning Section • Maintains resource status. • Maintains and displays situation status. • Prepares the Incident Action Plan. • Develops alternative strategies. • Provides documentation services. • Prepares the Demobilization Plan. • Provides a primary location for technical specialists assigned to an incident.

  48. Planning Section Planning Section Chelle Benson What are the major responsibilities of each Planning Unit? Resources Unit Demobilization Unit Situation Unit DocumentationUnit

  49. Resources Unit Develops plans and tracks all incident resources both Personnel and equipment. TRACKS ALL PERSONNEL AND EQUIPMENT

  50. Situation Unit Prepare and maintain incident situation displays (these may be maps, forms, weather reports, victim or damage assessment information, and other reports from technical specialists. KEEPS TRACK OF THE SITUATION AND ALL CORRESPONDING INFORMATION

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