1 / 79

BUSN 115 Inspiring Communication / snaptutorial.com

Your colleague is a human resources manager who just completed an activity followed by a group discussion. The activity went well, but the debrief did not. As the facilitator, he had trouble getting the group to answer his questions. The group did not appear to be very engaged. What feedback could you give him on how he could get participants to participate?<br><br>

Edisongeorge43
Télécharger la présentation

BUSN 115 Inspiring Communication / snaptutorial.com

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. BUSN 115 Final Exam (All 3 Sets) For more classes visit www.snaptutorial.com Question 1.1. (TCO 7) Some of the characteristics of lean systems include which of the following? (Points : 5) Question 2.2. (TCO 7) Mass customization means (Points : 5) Question 3.3. (TCO 8) One scarce item in the future will be water. Which is the least expensive way to get water from places of abundance to places of need? (Points : Question 4.4. (TCO 8) If there is one thing that advertisers agree upon, it is the growing importance of social media in product promotion. Given this information, (Points : 5) Question 5.5. (TCO 1) You own a hardware store in the small town where you live. A big-box, multiline competitor has just opened. You see the following as your advantages of maintaining your market share and continued sales revenue. (Select all that apply.) (Points : 5)

  2. Question 6.6. TCO 1) You are fairly good at various and sundry home repairs. You aren’t very good at electrical things or anything having to do with plumbing. But you’re great with painting, patching, and general maintenance on a home. You’re contemplating starting a home repair business in your town. What are some issues that you can influence and should be concerned with in launching a new small-business start-up? (Select all that apply.) (Points : 5) Question 7.7. (TCO 1) A technique that combines all the promotional tools into one comprehensive, unified promotional strategy includes which? (Select all that apply.) Question 8.8. (TCO 2) A conscious plan that represents and encourages a unique set of values includes which? (Select all that apply.) (Points : 5) Question 9.9. (TCO 2) The Uniform Commercial Code includes which? (Select all that apply.) (Points : 5) Question 10.10. (TCO 2) Some regulation of business seems necessary to ensure fair and honest dealings with the public. The impact of this statement can best be explained by which of the following? (Select all that apply.) (Points : 5) Question 11.11. (TCO 3) Strategies for reaching global markets include which? (Select all that apply.) (Points : 5)

  3. Question 12.12. (TCO 3) Nations rely on a number of key indicators to measure global trade. These include which? (Select all that apply.) (Points : 5) Question 13.13. (TCO 3) In 1948, a global forum was created whose purpose it was to reduce trade restrictions on goods, services, ideas, and cultural programs. The results of the efforts of this organization include which? (Select all that apply.) (Points : 5) Question 14.14. (TCO 4) The disadvantages of sole proprietorships are which? (Select all that apply.) (Points : 5) ion 15.15. (TCO 4) A limited liability company has which of the following advantages? (Select all that apply.) (Points : 5) Limited liability Choice of taxation Flexible ownership rules Self-employment taxes Fewer incentives Page 2 Question 1.1. (TCO 5) In this digital age, setting up shop online is vital for most retail businesses. But having only an online presence that customers can access at home isn’t enough anymore. Now consumers have an array of smartphones and digital tablets that can get them online from anywhere. For social networks and retailers alike, the mobile market has already enjoyed tremendous growth. Given this information as a sales manager for Always Better Car Sales (ABCS), your concerns include which of the following? (Select all that apply.) (Points : 5)

  4. Question 2.2. (TCO 4) To look at problems and/or passions and see opportunities in them, which of the following questions should be asked? (Select all that apply.) (Points : 5) Question 3.3. (TCO 5) Electronic wireless technology continues its move toward ubiquity. Such media inculcates which of the following? (Select all that apply.) (Points : 5) Question 4.4. (TCO 5) You are an independent Internet marketing consultant. You have an excellent track record of assisting small- to medium-sized companies fully realize their marketing potential through an improved and enhanced presence on the Web. Mr. Top Hatt, the owner of a small pet-grooming salon (Hatt’s Cat Grooming Emporium), specializes in the care and grooming of cats and only cats and has just called you. Mr. Hatt has heard of the Internet but doesn’t know much else. He would like for his cat grooming business to grow by using the Internet but doesn’t know what to do. Your recommendations include which of the following? (Select all that apply.) (Points : 5) Question 5.5. (TCO 6) Which does a mission statement address? (Select all that apply.) (Points : 5) Question 6.6. (TCO 6) Imagine a world that is populated by 9 billion people. In order to maintain our current quality of life, such a world would require 2.3 planets’ worth of resources. In order to sustain the U.S. way of life, businesses and the government must plan for 30% more people living across the globe. Most of those people will be in developing countries, and the demand will be great for energy, food, and healthcare. Your concern is that you and your production team have been asked by your leadership to create a scorecard to measure your

  5. firm’s efforts in sustainability. Your team’s scorecard should necessarily include which? (Select all that apply.) (Points : 5) Question 7.7. (TCO 6) Mining Group Gold is a team process that includes a method for processing and analyzing which? (Select all that apply.) (Points : 5) Question 8.8. (TCO 7) A cellular or modular layout can accommodate changes in design or customer demand. This includes which? (Select all that apply.) (Points : 5) Question 9.9. (TCO 8) The marketing manager is responsible for choosing how to implement which? (Select all that apply.) (Points : 5) Question 10.10. (TCO 9) Technology can provide significant increases in productivity and efficiency. However, less than stable technology-based systems can significantly impact businesses at the most inopportune times. Issues that are inadvertently and unexpectedly created in such instances include which? (Select all that apply.) (Points : 5) Question 11.11. (TCO 9) Collaboration software allows multiple users to work on the same document at the same time. It also facilitates videoconferencing so that participants can see and hear each other regardless of where they are. The advantage of using such software is which? (Select all that apply.) (Points : 5) Question 12.12. (TCO 9) Web 3.0 can be characterized by which of the following statements? (Select all that apply.) (Points : 5)

  6. Question 13.13. (TCO 10) The role of information technology has changed since the days when it was known as data processing. You have been hired as the new manager of the IT department for Megalopolis Corporation. Megalopolis Corporation manufactures and sells barbecue grills to the middle-upper end of the market. Demand continues to be strong for all products. However, providing service (both warranty and nonwarranty) continues to be a challenge. In essence, having the right parts at the right place at the right time is not an easy task. Given this information, your set of “must-do-first” priorities includes which? (Select all that apply.) (Points : 5) Question 14.14. (TCO 10) An accounting system includes which? (Select all that apply.) (Points : 5) Question 15.15. (TCO 10) Which of the following financial management functions are a part of financial planning? (Select all that apply.) (Points : 5) Page 3 Question 1.1. (TCO 1) The latest economic news is not very positive. Unemployment rates are higher than expected, consumer confidence has fallen, and companies are reporting layoffs are in order. The Federal Reserve chairman acknowledges the economy is in a recession. What actions might the federal government and the Federal Reserve take to give the economy a boost? What are these policies called? (Points : 10) Question 2.2. (TCO 2) Identify and discuss the social responsibilities of Home Depot to three different stakeholder groups. (Points : 15)

  7. Question 3.3. (TCO 3) Discuss the positive aspects of globalization, and contrast these with the negative aspects of globalization from the perspective of a small business. Be sure to address the pros and cons of outsourcing in your response. (Points : 15) Question 4.4. (TCO 4) Identify and explain the incentives for entrepreneurship. Address why someone would willingly take the numerous risks associated with running a business. Also, discuss the major attributes necessary for a successful entrepreneur. (Points : 15) Question 5.5. (TCO 5) Aside from retail sales and marketing, identify and discuss two ways that a business could reduce costs or increase profits by using the Internet or web applications.(Points : 15) Question 6.6. (TCO 8) Identify the four Ps of marketing, and give an example how each of the four Ps can be used to market your favorite product or service. (Points : 15) Question 7.7. (TCO 7) Given the following companies—Boeing (airliner manufacturer) and Dell Computer (computer manufacturer)— which facility layout would be the most suitable for each? Justify your response. How would each company determine the location of its facilities? List the specific needs and requirements of each company when determining location. (Points : 15)

  8. Set 2 (TCO 7) Given the following companies, Boeing (airliner manufacturer) and Dell Computer (computer manufacturer), which facility layout would be the most suitable for each? Justify your response. How would each company determine the location of their facilities? List the specific needs and requirements of each company when determining location. 19.99 1. (TCO 1) A(n) _____ is a framework of how a business intends to generate revenue. (Points : 5) Question 2.2. (TCO 1) People who stand to gain or lose by the policies and activities of a business and whose concerns the business needs to address include which of the following? (Points : 5) Question 3.3. (TCO 1) You are fairly good at various and sundry home repairs. You aren’t very good at electrical things, or anything having to do with plumbing. But you’re great with painting, patching, and general maintenance on a home. You’re contemplating starting a home repair business in your town. What are some issues that you can influence and should be concerned with in launching a new small business start-up? (Points : 5) Question 4.4. (TCO 3) A small business is defined as a company that _____. (Points : 5) Question 5.5. (TCO 1) You own Wash This Way Laundromat in a busy part of town. ABC Laundry, a chain store competitor, opened

  9. across the street in a busy shopping strip. You decide to improve your business by adding an internet café offering free Wi-Fi. Why? (Points : 5) Question 6.6. (TCO 2) These are government policies aimed at shielding a country's industries from foreign competition. (Points : 5) Question 9.9. (TCO 2) It can be difficult to balance ethics and other goals, such as pleasing stakeholders or adva ncing your career. According to management writer Ken Blanchard and religious leader Norman Vincent Peale, it helps to ask oneself which one of the following questions when facing an ethical dilemma? (Points : 5) Question 10.10. (TCO 3) Starting your own business (Points : 5) Question 11.11. (TCO 4) Which of the following pairs represent an advantage and a disadvantage of marketing to a mobile phone rather than a fixed computer? (Points : 5) Question 12.12. (TCO 4) The rapid spread of brand communities has been one of the major impacts of social media. The Harley Davidson Owners Group is one example of an informal network of people with similar interests who use social media to bond and share information. Why are these brand communities effective? (Points : 5) Question 13.13. (TCO 4) The marketing mix refers to (Points : 5) Question 14.14. (TCO 5) The steps to Mining Group Gold include (Points : 5)

  10. Question 15.15. (TCO 6) Some of the characteristics of lean systems include which of the following? (Points : 5) Question 16.16. (TCO 7) A common reason that companies fail is (Points : 5) Question 17.17. (TCO 7) Imagine that you have just earned your business degree and have been hired as a hospital administrator at a small hospital that, like many others, is experiencing financial problems. A suggestion that you would make to help improve the financial position of the hospital and correct the financial problems is to (Points : 5) CO 1) What type of economic system lies between capitalism and communism? Explain why it is more effective than other economic systems. (Points : 25) Question 2.2. (TCO 2) Compare and contrast strategic alliances with joint ventures. (Points : 25) Question 3.3. (TCO 3) Identify and explain the incentives for entrepreneurship. Address why someone would willingly take the numerous risks associated with running a business. Also, discuss the major attributes necessary for a successful entrepreneur. (Points : 25) Question 4.4. (TCO4) Define marketing. Compare and contrast place marketing with cause-related marketing. (Points : 25)

  11. Question 5.5. (TCO 5) Define the five major types of organization structure. (Points : 25) Question 6.6. (TCO 6) Businesses try to create systems that deliver goods or services to customers as efficiently as possible. This often involves multiple steps and systems that hopefully work together to accomplish that goal. Explain the systems perspective, and identify at least five principles of systems thinking that can improve your skills as a manager. (Points : 25) Question 7. 7. (TCO 7) What is a balance sheet? Why is it called a balance sheet? (Points : 25) 19.99 1. (TCO 1) Describe the six major functional areas in a business enterprise. (Points : 25) Question 2.2. (TCO 2) Identify and discuss the social responsibilities of Home Depot to three different stakeholder groups. (Points : 25) Home Depot is one of the world's biggest home improvement retailers in the United States, Canada, and Puerto Rico. Home Depot stores strive to serve both the professional contractors as well as the casual home repairers. Question 3.3. (TCO 3) Identify and explain the incentives for entrepreneurship. Address why someone would willingly take the numerous risks associated with running a

  12. Question 4.4. (TCO 4) Describe the stages a consumer passes through when making a purchase decision. Give examples of each stage. (Points : 25) Stage 1. Question 5.5. (TCO 5) Compare and contrast Theory X with Theory Y. (Points : 25) Question 6.6. (TCO 6) Businesses try to create systems that deliver goods or services to customers as efficiently as possible. This often involves multiple steps and systems that hopefully work together to accomplish that goal. Explain the systems perspective, and identify at least five principles of systems thinking that can improve your skills as a manager. (Points : 25) Question 7.7. (TCO 7) Describe double-entry bookkeeping and the matching principle. (Points : 25) Set 3 1. (TCO 1) _____ refer to a resource or capability a company must have before it can start competing in a given market. (Points : 5) Question 2.2. (TCO 1) People who stand to gain or lose by the policies and activities of a business and whose concerns the business needs to address include which of the following? (Points : 5)

  13. Question 3.3. (TCO 1) Home-based entrepreneurs should focus on _____. (Points : 5) Question 4.4. (TCO 3) Which of the following is an example of a lifestyle business? (Points : 5) Question 5.5. (TCO 1) Performing a SWOT analysis is part of the _____. (Points : 5) Question 6.6. (TCO 2) One advantage of globalization is _____. (Points : 5) Question 7.7. (TCO 3) A strategy for reaching a global market is ¬¬¬_____. (Points : 5) Question 8.8. (TCO 3) The reason(s) a company pursues a strategic alliance is to _____. (Points : 5) Question 9.9. (TCO 2) _____ are long-term partnerships between two or more companies to jointly develop, produce, or sell products. (Points : 5) Question 10.10. (TCO 3) Entrepreneurship has become the new way of doing business in our world. With economies in decline and organizations downsizing and the lack of opportunities that satisfy, entrepreneurship has been born. Entrepreneurship involves (Points : 5)

  14. Question 11.11. (TCO 4) Which of the following pairs represent an advantage and a disadvantage of marketing to a mobile phone rather than a fixed computer? (Points : 5) Question 12.12. (TCO 4) The rapid spread of brand communities has been one of the major impacts of social media. The Harley Davidson Owners Group is one example of an informal network of people with similar interests who use social media to bond and share information. Why are these brand communities effective? (Points : 5) Question 13.13. (TCO 4) Successfully distributing goods to customers involves low cost and customer satisfaction. Several steps must take place in order to reach this goal. Which step need NOT be considered in the physical distribution of goods? (Points : 5) Question 14.14. (TCO 5) The steps to Mining Group Gold include (Points : 5) Question 15.15. (TCO 6) Production and operations management is best described by which of the following? (Points : 5) Question 16.16. (TCO 7) A common reason that companies fail is (Points : 5) Question 17.17. (TCO 7) What are the three interrelated reports required by law for all publically traded companies that act as vital management tools for all companies, big and small? (Points : 5)

  15. ************************************************ BUSN 115 Final Exam Set 1 For more classes visit www.snaptutorial.com Question 1.1. (TCO 7) Some of the characteristics of lean systems include which of the following? (Points : 5) They take twice the human effort. They have the same defects in the finished product. They require half of the engineering effort. They use half the floor space for the same output. They carry 50% more inventory. Question 2.2. (TCO 7) Mass customization means (Points : 5) tailoring products to meet the needs of a large number of individual customers. fewer and fewer manufacturers are learning to customize their products. manufacturing companies may become service companies over time.

  16. more and more manufacturers are learning to customize their products. operations management concepts are not applicable to the service sector. Question 3.3. (TCO 8) One scarce item in the future will be water. Which is the least expensive way to get water from places of abundance to places of need? (Points : 5) Pipeline transmission Air transportation Truck transportation Ship transportation Train transportation Question 4.4. (TCO 8) If there is one thing that advertisers agree upon, it is the growing importance of social media in product promotion. Given this information, (Points : 5) investing in social media hinders a company in reaching its goals. social media needs to work hand in hand with other channels. social media reaches old audiences that have new devices. nontraditional audiences are the new target for social media. social media and direct mail are complementary to one another. Question 5.5. (TCO 1) You own a hardware store in the small town where you live. A big-box, multiline competitor has just opened. You see the following as your advantages of maintaining your market share and continued sales revenue. (Select all that apply.) (Points : 5) Quickly adapting to the market Providing improved customer service Increasing your inventory levels Opening a branch store across the street from the big box Providing free expert advice and consultation to your customers

  17. Question 6.6. TCO 1) You are fairly good at various and sundry home repairs. You aren’t very good at electrical things or anything having to do with plumbing. But you’re great with painting, patching, and general maintenance on a home. You’re contemplating starting a home repair business in your town. What are some issues that you can influence and should be concerned with in launching a new small-business start-up? (Select all that apply.) (Points : 5) Undercapitalization Competitors and competition Government control Collecting and remitting sales and use taxes Training for what you don’t know how to do Question 7.7. (TCO 1) A technique that combines all the promotional tools into one comprehensive, unified promotional strategy includes which? (Select all that apply.) (Points : 5) The creation of a positive brand image Meeting the needs of the consumer Meeting the strategic marketing goals of the firm Meeting the promotional goals of the firm Meeting profit expectations of external investors The real answer that incorporates all these elements is called “Integrated Marketing Communications”. Question 8.8. (TCO 2) A conscious plan that represents and encourages a unique set of values includes which? (Select all that apply.) (Points : 5) Our elected representatives Our communities Our competitors Our employees Our customers

  18. Question 9.9. (TCO 2) The Uniform Commercial Code includes which? (Select all that apply.) (Points : 5) Laws that cover promissory notes and checks Legally enforceable agreements between two or more parties Bills of Lading Something of value Forms of commercial paper Question 10.10. (TCO 2) Some regulation of business seems necessary to ensure fair and honest dealings with the public. The impact of this statement can best be explained by which of the following? (Select all that apply.) (Points : 5) Consumers and investors have called for increased government regulation in the financial sector. U.S. businesses will need to work with government to create a competitive environment that is fair. Future financial crises will not be as severe as previous ones. Businesses won’t have to worry with future healthcare insurance regulations. Global competition will steadily decline over time. Question 11.11. (TCO 3) Strategies for reaching global markets include which? (Select all that apply.) (Points : 5) Licensing Importing Direct marketing Franchising Contract manufacturing

  19. Question 12.12. (TCO 3) Nations rely on a number of key indicators to measure global trade. These include which? (Select all that apply.) (Points : 5) The total value of a nation’s exports compared to its imports measured over a particular period The total value of a nation’s imports compared to its gross domestic product over a particular period The total value of a nation’s exports compared to the value of the International Monetary Fund The difference between money coming into a country and money leaving the country The difference between money leaving the country and its imports measured over a particular period Question 13.13. (TCO 3) In 1948, a global forum was created whose purpose it was to reduce trade restrictions on goods, services, ideas, and cultural programs. The results of the efforts of this organization include which? (Select all that apply.) (Points : 5) The creation of regional alliances Reduction of tariffs an average of 38% worldwide Expansion of new trade rules to areas like agriculture The protection of patents Overcoming constraints and decrease business opportunities Question 14.14. (TCO 4) The disadvantages of sole proprietorships are which? (Select all that apply.) (Points : 5) Risk of personal success Risk of personal loss Unlimited financial resources Few or no fringe benefits Unlimited life span

  20. Question 15.15. (TCO 4) A limited liability company has which of the following advantages? (Select all that apply.) (Points : 5) Limited liability Choice of taxation Flexible ownership rules Self-employment taxes Fewer incentives Page 2 Question 1.1. (TCO 5) In this digital age, setting up shop online is vital for most retail businesses. But having only an online presence that customers can access at home isn’t enough anymore. Now consumers have an array of smartphones and digital tablets that can get them online from anywhere. For social networks and retailers alike, the mobile market has already enjoyed tremendous growth. Given this information as a sales manager for Always Better Car Sales (ABCS), your concerns include which of the following? (Select all that apply.) (Points : 5) Migrating to the mobile medium shouldn’t be a problem. Making the leap from laptop to touchscreen is an option at this stage of your efforts. Social media is one option to enter the mobile market. Using a service such as a mobile commerce platform is an option. Economists estimate that as much as 51% of the total consumer spending may go through social networking sites. Question 2.2. (TCO 4) To look at problems and/or passions and see opportunities in them, which of the following questions should be asked? (Select all that apply.) (Points : 5) What do I want but can never find?

  21. What services would improve society? What products would improve my life? What irritates me, and what product would help? What products would improve all mankind? Question 3.3. (TCO 5) Electronic wireless technology continues its move toward ubiquity. Such media inculcates which of the following? (Select all that apply.) (Points : 5) Sweepstakes promotional information News and sports information Client information Company information Competitor information Question 4.4. (TCO 5) You are an independent Internet marketing consultant. You have an excellent track record of assisting small- to medium-sized companies fully realize their marketing potential through an improved and enhanced presence on the Web. Mr. Top Hatt, the owner of a small pet-grooming salon (Hatt’s Cat Grooming Emporium), specializes in the care and grooming of cats and only cats and has just called you. Mr. Hatt has heard of the Internet but doesn’t know much else. He would like for his cat grooming business to grow by using the Internet but doesn’t know what to do. Your recommendations include which of the following? (Select all that apply.) (Points : 5) Building and improving relationships with customers Online advertising to get potential customers to the website Announcing weekly sales promotions so customers will make a purchase Infomercials provided via video streaming to the Web Printable discount coupons printed right from the website

  22. Question 5.5. (TCO 6) Which does a mission statement address? (Select all that apply.) (Points : 5) A company’s organizational philosophy A company’s organizational psychology A company’s organizational efficacy A company’s organizational phenomenology A company’s organizational social responsibility Question 6.6. (TCO 6) Imagine a world that is populated by 9 billion people. In order to maintain our current quality of life, such a world would require 2.3 planets’ worth of resources. In order to sustain the U.S. way of life, businesses and the government must plan for 30% more people living across the globe. Most of those people will be in developing countries, and the demand will be great for energy, food, and healthcare. Your concern is that you and your production team have been asked by your leadership to create a scorecard to measure your firm’s efforts in sustainability. Your team’s scorecard should necessarily include which? (Select all that apply.) (Points : 5) Water use Recyclables Waste Greenhouse gases Information technology Question 7.7. (TCO 6) Mining Group Gold is a team process that includes a method for processing and analyzing which? (Select all that apply.) (Points : 5) Feelings Facts Solutions Falsities Paradoxes

  23. Question 8.8. (TCO 7) A cellular or modular layout can accommodate changes in design or customer demand. This includes which? (Select all that apply.) (Points : 5) Not necessarily a strictly linear approach Scheduling work operations Different customers with similar needs One station in the factory sending completed items to two or more next stations Processes that are used to produce large quantities of a few types of products Question 9.9. (TCO 8) The marketing manager is responsible for choosing how to implement which? (Select all that apply.) (Points : 5) Product Place Promotion Profit Price Question 10.10. (TCO 9) Technology can provide significant increases in productivity and efficiency. However, less than stable technology-based systems can significantly impact businesses at the most inopportune times. Issues that are inadvertently and unexpectedly created in such instances include which? (Select all that apply.) (Points : 5) Overly complex software Loss of client and customer confidence Decrease in sales revenue Interruption of shipments Overly complex networking equipment

  24. Question 11.11. (TCO 9) Collaboration software allows multiple users to work on the same document at the same time. It also facilitates videoconferencing so that participants can see and hear each other regardless of where they are. The advantage of using such software is which? (Select all that apply.) (Points : 5) A single location for the information being edited and saved Multiple copies of the information so backups are not necessary The software being considered shareware and therefore not copyrighted The software being considered public domain software and free for the taking Multiple locations where the information is stored providing quick access Question 12.12. (TCO 9) Web 3.0 can be characterized by which of the following statements? (Select all that apply.) (Points : 5) It is known as the semantic web. It is known as the virtual world. It is known as the mobile web. It is known as the static web. It is known as the immersive Internet. Question 13.13. (TCO 10) The role of information technology has changed since the days when it was known as data processing. You have been hired as the new manager of the IT department for Megalopolis Corporation. Megalopolis Corporation manufactures and sells barbecue grills to the middle-upper end of the market. Demand continues to be strong for all products. However, providing service (both warranty and nonwarranty) continues to be a challenge. In essence, having the right parts at the right place at the right time is not an easy task. Given this information, your set of “must-do-first” priorities includes which? (Select all that apply.) (Points : 5)

  25. Reviewing current operations in the IT department to determine processes that can be made more efficient. Exploring the possibilities of providing real-time manufacturing and shipping data to the expediters in the factory via handheld wireless devices. Reviewing the information that is gathered by the customer relations staff that might assist in improving existing customer relationships. Reviewing the ordering process (both warranty and nonwarranty) to streamline ordering and improve communications with suppliers and customers. Exploring new markets through an improved online presence of the company. Question 14.14. (TCO 10) An accounting system includes which? (Select all that apply.) (Points : 5) Tax return information Balance sheet information Summarization of accounts information Compliance information Eleemosynary information Question 15.15. (TCO 10) Which of the following financial management functions are a part of financial planning? (Select all that apply.) (Points : 5) Understanding and allocating operational needs Establishing a capital budget Creating a long-term forecast Establishing a strategic planning vision Creating a short-term forecast

  26. Page 3 Question 1.1. (TCO 1) The latest economic news is not very positive. Unemployment rates are higher than expected, consumer confidence has fallen, and companies are reporting layoffs are in order. The Federal Reserve chairman acknowledges the economy is in a recession. What actions might the federal government and the Federal Reserve take to give the economy a boost? What are these policies called? (Points : 10) Question 2.2. (TCO 2) Identify and discuss the social responsibilities of Home Depot to three different stakeholder groups. (Points : 15) Question 3.3. (TCO 3) Discuss the positive aspects of globalization, and contrast these with the negative aspects of globalization from the perspective of a small business. Be sure to address the pros and cons of outsourcing in your response. (Points : 15) Question 4.4. (TCO 4) Identify and explain the incentives for entrepreneurship. Address why someone would willingly take the numerous risks associated with running a business. Also, discuss the major attributes necessary for a successful entrepreneur. (Points : 15)

  27. Question 5.5. (TCO 5) Aside from retail sales and marketing, identify and discuss two ways that a business could reduce costs or increase profits by using the Internet or web applications.(Points : 15) Question 6.6. (TCO 8) Identify the four Ps of marketing, and give an example how each of the four Ps can be used to market your favorite product or service. (Points : 15) Question 7.7. (TCO 7) Given the following companies—Boeing (airliner manufacturer) and Dell Computer (computer manufacturer)— which facility layout would be the most suitable for each? Justify your response. How would each company determine the location of its facilities? List the specific needs and requirements of each company when determining location. (Points : 15) (TCO 7) Given the following companies, Boeing (airliner manufacturer) and Dell Computer (computer manufacturer), which facility layout would be the most suitable for each? Justify your response. How would each company determine the location of their facilities? List the specific needs and requirements of each company when determining location.

  28. ************************************************ BUSN 115 Final Exam Set 2 For more classes visit www.snaptutorial.com 1. (TCO 1) A(n) _____ is a framework of how a business intends to generate revenue. (Points : 5) business model strategic management tool profitability analysis competitive advantage entrepreneurial mindset Question 2.2. (TCO 1) People who stand to gain or lose by the policies and activities of a business and whose concerns the business needs to address include which of the following? (Points : 5) Bankers Government employees Surrounding/competing businesses Foreign business leaders Domestic business leaders

  29. Question 3.3. (TCO 1) You are fairly good at various and sundry home repairs. You aren’t very good at electrical things, or anything having to do with plumbing. But you’re great with painting, patching, and general maintenance on a home. You’re contemplating starting a home repair business in your town. What are some issues that you can influence and should be concerned with in launching a new small business start-up? (Points : 5) Current local council actions Local school board policies Government control Collecting and remitting sales and use taxes Training for what you don’t know how to do Question 4.4. (TCO 3) A small business is defined as a company that _____. (Points : 5) is newly launched and has fewer than 100 shareholders is dominant in its field and employs fewer than 1,500 employees has a revenue of less than $750,000 is independently owned and operated and not dominant in its field is funded through personal lines of credit and has fewer than 1,000 employees Question 5.5. (TCO 1) You own Wash This Way Laundromat in a busy part of town. ABC Laundry, a chain store competitor, opened across the street in a busy shopping strip. You decide to improve your business by adding an internet café offering free Wi-Fi. Why? (Points : 5) To promote private ownership of businesses To improve quality of life To exceed customer expectations To expand your market Question 6.6. (TCO 2) These are government policies aimed at shielding a country's industries from foreign competition. (Points : 5)

  30. Tariffs Free-market capitalism Protectionism Import quotas Question 7.7. (TCO 3) One advantage of offshore outsourcing is _____. (Points : 5) less strategic tasks can be sourced so that companies can focus on sales and marketing communication among company members, suppliers, and customers is problematic. outsourced work allows companies to create efficiencies that in fact let them fire more workers consumers benefit from lower prices generated by effective use of global resources and developing nations offshore outsourcing may reduce product quality and can therefore cause damage to a company’s reputation Question 8.8. (TCO 3) The reason(s) a company pursues a strategic alliance is to _____. (Points : 5) enhance the ability to expand internationally gain access to new technologies and know-how increase credibility or brand awareness All of the above Question 9.9. (TCO 2) It can be difficult to balance ethics and other goals, such as pleasing stakeholders or adva ncing your career. According to management writer Ken Blanchard and religious leader Norman Vincent Peale, it helps to ask oneself which one of the following questions when facing an ethical dilemma? (Points : 5) How will this course of action be evaluated by others? Is my proposed action legally defensible? Is this course of action based on principle? Is this course of action based on the truth?

  31. How will this course of action make me feel about myself? Question 10.10. (TCO 3) Starting your own business (Points : 5) is an alternative to unemployment. is not risky. allows others to control your future. is not difficult and does not require sacrifice. Question 11.11. (TCO 4) Which of the following pairs represent an advantage and a disadvantage of marketing to a mobile phone rather than a fixed computer? (Points : 5) Mobile phone users are accustomed to advertising interruptions while fixed computers have limited links to retailer websites. The mobile phone is operating most of the time, but the interactivity is less than a fixed computer. The screen size of fixed computers is larger, but screen enlargement overcomes that limitation in mobile phones. Fixed computers can provide advertising based on where you happen to be while mobile phone advertisements are limited to product categories. Question 12.12. (TCO 4) The rapid spread of brand communities has been one of the major impacts of social media. The Harley Davidson Owners Group is one example of an informal network of people with similar interests who use social media to bond and share information. Why are these brand communities effective? (Points : 5) The cost of consumer-oriented publications is too expensive. Consumers now trust their peers more than any source for product information. Consumers no longer trust salespeople. State and local consumer protection agencies no longer review products. Question 13.13. (TCO 4) The marketing mix refers to (Points : 5) product, distribution, coupons, and place.

  32. product, demographics, price, and distribution. product, price, place, and promotion. price, product, elasticity, and promotion. Question 14.14. (TCO 5) The steps to Mining Group Gold include (Points : 5) defining the behavioral parameters of a unique subset of cultures. establishing a zone of proximal development. setting expectations for reasonableness of the ideas presented. establishing clear and concise expectations of factual information. conducting a series of time-checks throughout the meeting. Question 15.15. (TCO 6) Some of the characteristics of lean systems include which of the following? (Points : 5) They take twice the human effort. They have the same defects in the finished product. They require half of the engineering effort. They use half the floor space for the same output. They carry 50% more inventory. Question 16.16. (TCO 7) A common reason that companies fail is (Points : 5) underspecialization. an excellent control of cash flow. a lack of adequate sales revenue. an inadequate control of expenses. an inadequate managerial expertise. Question 17.17. (TCO 7) Imagine that you have just earned your business degree and have been hired as a hospital administrator at a small hospital that, like many others, is experiencing financial problems. A suggestion that you would make to help improve the financial position of the hospital and correct the financial problems is to (Points : 5) improve the efficiency of the hospital’s cash management system. use a carefully planned lawn care service.

  33. continue the hospital’s large stockpile of drugs. cease using a just-in-time inventory system. use a carelessly planned inventory control system. CO 1) What type of economic system lies between capitalism and communism? Explain why it is more effective than other economic systems. (Points : 25) Question 2.2. (TCO 2) Compare and contrast strategic alliances with joint ventures. (Points : 25) Question 3.3. (TCO 3) Identify and explain the incentives for entrepreneurship. Address why someone would willingly take the numerous risks associated with running a business. Also, discuss the major attributes necessary for a successful entrepreneur. (Points : 25) Question 4.4. (TCO4) Define marketing. Compare and contrast place marketing with cause-related marketing. (Points : 25) Question 5.5. (TCO 5) Define the five major types of organization structure. (Points : 25) Question 6.6. (TCO 6) Businesses try to create systems that deliver goods or services to customers as efficiently as possible. This often involves multiple steps and systems that hopefully work together to accomplish that goal. Explain the systems perspective, and identify at

  34. least five principles of systems thinking that can improve your skills as a manager. (Points : 25) Question 7. 7. (TCO 7) What is a balance sheet? Why is it called a balance sheet? (Points : 25) ************************************************ BUSN 115 Final Exam Set 3 For more classes visit www.snaptutorial.com (TCO 1) Describe the six major functional areas in a business enterprise. (Points : 25) 1. Question 2.2. (TCO 2) Identify and discuss the social responsibilities of Home Depot to three different stakeholder groups. (Points : 25) Home Depot is one of the world's biggest home improvement retailers in the United States, Canada, and Puerto Rico. Home Depot stores strive

  35. to serve both the professional contractors as well as the casual home repairers. Question 3.3. (TCO 3) Identify and explain the incentives for entrepreneurship. Address why someone would willingly take the numerous risks associated with running a Question 4.4. (TCO 4) Describe the stages a consumer passes through when making a purchase decision. Give examples of each stage. (Points : 25) Stage 1. Question 5.5. (TCO 5) Compare and contrast Theory X with Theory Y. (Points : 25) Question 6.6. (TCO 6) Businesses try to create systems that deliver goods or services to customers as efficiently as possible. This often involves multiple steps and systems that hopefully work together to accomplish that goal. Explain the systems perspective, and identify at least five principles of systems thinking that can improve your skills as a manager. (Points : 25) Question 7.7. (TCO 7) Describe double-entry bookkeeping and the matching principle. (Points : 25)

  36. 1. (TCO 1) _____ refer to a resource or capability a company must have before it can start competing in a given market. (Points : 5) Assets Economies of scale Barriers to entry Technological requirements Fixed costs Question 2.2. (TCO 1) People who stand to gain or lose by the policies and activities of a business and whose concerns the business needs to address include which of the following? (Points : 5) Bankers Government employees Surrounding/competing businesses Foreign business leaders Domestic business leaders Question 3.3. (TCO 1) Home-based entrepreneurs should focus on _____. (Points : 5) seeking a short-term payoff creating a long-term vision accepting security getting a line-of-credit from a foreign bank understanding financial ratios on their balance sheet Question 4.4. (TCO 3) Which of the following is an example of a lifestyle business? (Points : 5) A paper recycling unit that employs about 800 employees A self-employed landscape designer Nature's Delights, an international gourmet food chain that is considered to be the world's leading retailer of natural and organic foods

  37. Museum of Fine Arts, a government-funded museum that houses a collection of 19th and 20th century American, German, and French paintings Freedom Books, a firm that is the leader in the English-language, book-publishing sector Question 5.5. (TCO 1) Performing a SWOT analysis is part of the _____. (Points : 5) planning function organizing function leading function controlling function Question 6.6. (TCO 2) One advantage of globalization is _____. (Points : 5) all government regulations are eliminated all trade barriers are eliminated production costs are reduced because of reduced labor cost oppressive governments benefit Question 7.7. (TCO 3) A strategy for reaching a global market is ¬¬¬_____. (Points : 5) licensing importing direct marketing disenfranchisement contract labor Question 8.8. (TCO 3) The reason(s) a company pursues a strategic alliance is to _____. (Points : 5) enhance the ability to expand internationally

  38. gain access to new technologies and know-how increase credibility or brand awareness All of the above Question 9.9. (TCO 2) _____ are long-term partnerships between two or more companies to jointly develop, produce, or sell products. (Points : 5) Strategic alliances Global franchises Joint ventures Strategic mergers Incorporated partnerships Question 10.10. (TCO 3) Entrepreneurship has become the new way of doing business in our world. With economies in decline and organizations downsizing and the lack of opportunities that satisfy, entrepreneurship has been born. Entrepreneurship involves (Points : 5) bringing in compelling ideas. helping small businesses achieve more. providing the platform for launching companies that grow to be quite large. All of the above Question 11.11. (TCO 4) Which of the following pairs represent an advantage and a disadvantage of marketing to a mobile phone rather than a fixed computer? (Points : 5) Mobile phone users are accustomed to advertising interruptions while fixed computers have limited links to retailer websites. The mobile phone is operating most of the time, but the interactivity is less than a fixed computer. The screen size of fixed computers is larger, but screen enlargement overcomes that limitation in mobile phones.

  39. Fixed computers can provide advertising based on where you happen to be while mobile phone advertisements are limited to product categories. Question 12.12. (TCO 4) The rapid spread of brand communities has been one of the major impacts of social media. The Harley Davidson Owners Group is one example of an informal network of people with similar interests who use social media to bond and share information. Why are these brand communities effective? (Points : 5) The cost of consumer-oriented publications is too expensive. Consumers now trust their peers more than any source for product information. Consumers no longer trust salespeople. State and local consumer protection agencies no longer review products. Question 13.13. (TCO 4) Successfully distributing goods to customers involves low cost and customer satisfaction. Several steps must take place in order to reach this goal. Which step need NOT be considered in the physical distribution of goods? (Points : 5) Order processing Market segmentation Inventory control Transportation Question 14.14. (TCO 5) The steps to Mining Group Gold include (Points : 5) defining the behavioral parameters of a unique subset of cultures. establishing a zone of proximal development. setting expectations for reasonableness of the ideas presented. establishing clear and concise expectations of factual information.

  40. conducting a series of time-checks throughout the meeting. Question 15.15. (TCO 6) Production and operations management is best described by which of the following? (Points : 5) Overseeing all of the activities involved in producing goods and services Designing machines to do multiple tasks Tailoring products to meet the needs of a large number of customers Using technology and robotic units to assist with plant operations Short production runs and the machines being adjusted frequently Question 16.16. (TCO 7) A common reason that companies fail is (Points : 5) underspecialization. an excellent control of cash flow. a lack of adequate sales revenue. an inadequate control of expenses. an inadequate managerial expertise. Question 17.17. (TCO 7) What are the three interrelated reports required by law for all publically traded companies that act as vital management tools for all companies, big and small? (Points : 5) Ledger, operating budget, balance sheet Journal, adjusted trial balance, income statement Balance sheet, income statement, statement of cash flows Expense report, balance sheet, capital budget ************************************************

  41. BUSN 115 Week 1 DQ 1 Laws and Regulations For more classes visit www.snaptutorial.com Laws and Regulations Do laws and regulations always restrict or impede the efforts of business professionals, or can they actually help businesses? In addition to this, could you list some examples of laws or regulations that may have impeded business lately? ************************************************

  42. BUSN 115 Week 1 DQ 2 Entrepreneurship Failure For more classes visit www.snaptutorial.com The risk of failure is an inherent part of free enterprise. Does society have an obligation to come to the aid of entrepreneurs who try but fail? Why or why not? Also, please discuss some ways you can minimize your risk. Entrepreneurship Failure ************************************************ BUSN 115 Week 1-7 All DQs

  43. For more classes visit www.snaptutorial.com BUSN 115 Week 1 DQ 1 Laws and Regulations BUSN 115 Week 1 DQ 2 Entrepreneurship Failure BUSN 115 Week 2 DQ 1 Global Markets BUSN 115 Week 2 DQ 2 Corporate Social Responsibility (CSR) BUSN 115 Week 3 DQ 1 Starting a Business BUSN 115 Week 3 DQ 2 Early Adopters BUSN 115 Week 4 DQ 1 Purchasing Process BUSN 115 Week 4 DQ 2 Advertising BUSN 115 Week 5 DQ 1 Motivation Theories BUSN 115 Week 5 DQ 2 Benefit Choices BUSN 115 Week 6 DQ 1 Supply-Chain Management BUSN 115 Week 6 DQ 2 Technology Improvement BUSN 115 Week 7 DQ 1 Accounting Firm BUSN 115 Week 7 DQ 2 Financial Control BUSN 115 Week 2 DQ 1 Global Markets For more classes visit

  44. www.snaptutorial.com Global Markets How can a company use licensing agreements to enter world markets? What two fundamental product strategies do companies choose between when selling their products in the global marketplace? ************************************************ BUSN 115 Week 2 DQ 2 Corporate Social Responsibility (CSR) For more classes visit www.snaptutorial.com Corporate Social Responsibility (CSR)

  45. Is it ethical for companies to benefit from their efforts to practice corporate social responsibility? Why or why not? How can anyone be sure that CSR efforts aren’t just public relations ploys? ************************************************ BUSN 115 Week 2 Quiz For more classes visit www.snaptutorial.com Question 1. organization brings in through the sale of its goods and services. Question : (TCO 1) _____ is money that an Profit Revenue Sales Capital investment Finance

  46. Question 2. statements is true regarding business mindset? Question : (TCO 1) Which of the following It involves seeing the business from the outside in. It is incompatible with corporate responsibility. It involves appreciating the challenges a company faces in satisfying customer needs. It involves acknowledging that businesses always benefit society. It involves ignoring one's customer experiences. Question 3. reports of public companies as required by law. Question : (TCO 1) _____ audit the financial Internal accountants External auditors Credit managers Management accountants Question 4. a characteristic feature of economic contraction? Question : (TCO 1) Which of the following is

  47. Decreased unemployment rates Decreased consumer spending Increased income Increased employment Question 5. concern for consumers, businesses, and government leaders, because it _____. Question : (TCO 1) Inflation is a major is a precursor to recession decreases the purchasing power of consumers decreases the production costs increases the demand for commodities decreases the opportunity cost of holding cash balances Question 6. earnings of individuals to help fund Social Security, Medicare, and unemployment compensation. Question : (TCO 1) _____ taxes are levied on Excise Payroll

  48. Sales Income Property Question 7. influencing and motivating people to work willingly and effectively toward common goals. Question : (TCO 1) _____ is the process of Organizing Leading Planning Directing Controlling Question 8. short-range target or aim. Question : (TCO 1) A(n) _____ is a specific, mission tactic strategy

  49. objective vision Question 9. function of keeping a company's activities on track toward previously established goals. Question : (TCO 1) _____ is the management Organizing Leading Planning Motivating Controlling Question 10. particular goods that countries allow to be imported during a given year. Question : (TCO 2) _____ limit the amount of Import subsidies Embargoes Import quotas Import tariffs Restrictive import standards

  50. Question 11. to foster international financial cooperation and its primary functions include providing short-term loans to countries that are unable to meet their financial obligations and working to alleviate poverty in developing economies. Question : (TCO 2) The _____ was established World Trade Organization World Commerce Center European Union North American Free Treaty International Monetary Fund Question 12. goods or services from a supplier in another country. Question : (TCO 2) _____ refers to buying Franchising Importing Licensing Partnering Intermediating Question 13. information that an individual gains from the course of his or her job to benefit from fluctuations in the stock market is called _____. Question : (TCO 2) The use of unpublicized

More Related