5 Major Myths & misconception about Managed IT Services - Fusion Factor

1. 5 Major Myths and Misconception About Managed IT Services

2. Walk Through: • Managed IT Services • Myths and Misconception About Managed IT Services • Top 5 Myths and Misconceptions: • On-Site IT Support Services • Complex IT Infrastructure • No More Control On IT Infrastructure • Managing IT Internally Cost Less • Fine with Our Current IT Infrastructure • About Fusion Factor Corporation

3. Managed IT Services: • Managed IT services allow businesses to delegate their IT operations to an expert third-party organization that specializes in handling these responsibilities. • These third-party organizations, known as Managed Service Providers (MSPs), are responsible for the entirety or portions of a business’ IT systems. • Managed Service Providers may provide round-the-clock monitoring, issue resolution and reporting, and more. • The managed service provider takes on the 360-degree responsibility of the entire IT operations of the organization, including 24X7 monitoring, IT support on demand as well as problem resolution.

4. Myths and Misconception About Managed IT Services: • Outsourcing IT services can help them in supporting rapid change in business developments, advances in technology, and cost management. • Yet, despite this increase in take-up, there are still a few significant misconceptions that stop some small and medium businesses to consider managed IT service providers as an option. • Many companies face challenges these days when it comes to managing, maintaining, and monitoring their business IT. Should it be in-house? Should they outsource IT from a managed IT service provider?

5. Top 5 Myths and Misconceptions: • We Always Need On-Site IT Support Services • No, not really. Effective managed IT service providers use standard procedures, proven policies, and enterprise tools to manage your networks. • Suppose, if you hire a managed IT service provider like Fusion Factor, who can resolve 99% of all your tech issues remotely with no on-site IT support services required. With that you get 24/7 remote IT support for your networks. • Yet, if you experience downtime due to hardware failure, our on-site IT support services will be available for you. • Solving issues related to your business IT can be easy and quick with IT service providers, without hassling your core business work.

6. We Have Complex IT Infrastructure Needs • For small and medium businesses, IT infrastructure is not so complicated. If you are a multinational company with several hundreds of locations and thousands of employees like NASA, then you might need more than just managed IT service provider as it would have complex IT infrastructure. • Technologies used in businesses for core work are almost similar, and most of the technology these days is scalable. Therefore, it becomes easy for MSPs to provide you stable network, reliable devices, and security.

7. We will not have Control on Our IT Infrastructure • This is wrong. The networks belong to the clients (i.e. you) and managed IT service providers are there for proactive IT management. IT service providers are insured to protect and manage your IT infrastructure. • If future, if you decide to end up with your managed IT service provider, they do an offboarding process, where you will be handed over with all your systems and network credentials and updates, facing little to no downtime but completely secure.

8. Managing IT Internally Cost Less • Sorry to disappoint, an onboard level 2 technical support professional will approximately cost you $50,000. • Not just the salary, with that, you must also include all other costs associated with an employee pension plan, employment insurance premium, and other expenses. • With outsourcing managed IT services, you will have 24/7 IT support for your business rather than having eight hours of monitoring. This can help you in reducing downtime, as your networks are being monitored 24/7.

9. We are Fine with Our Current IT Infrastructure • That’s awesome, but are your systems and networks up-to-date with the latest security patches? Are you exposed to cybersecurity threats like Ransomware? Are you sure that your business data is not in the world of Dark Web, where your critical data is sold by hackers to earn money? • If not, you need to partnership with the best managed IT service provider. Managed IT service providers have expertise in managing, monitoring, and maintaining your organization IT needs 24/7 remotely.

10. Fusion Factor Corporation • An IT Support Company, providing IT Support services in San Diego, San Marcos and Carlsbad since 2005. • We have our clients in San Diego, San Marcos, Irvine, Escondido, Carlsbad, and Encinitas. • They have workstations between 3 and 250, relying on our expertise in Managed IT Services, Cyber Security, Cloud Integration, Computer Network, and IT Support to achieve greater success. • Our expert technicians will respond immediately or return to you within Fifty Nine minutes or less. • We’re here to provide -- IT support that maximizes productivity, protects networks from cyber attacks, and increases bottom lines. • We are on a mission to provide SMBs with optimally performing IT.

11. Contact Us: 2173 Salk Avenue Suite 250 Carlsbad, CA 92008 United States Phone : 760-840-2758 600 West Broadway, Suite 700 San Diego, CA 92101 United States Phone : 619-304-3435 310 Via Vera Cruz #101 San Marcos, CA 92078 United States Phone : 760-840-2758 Email : info@fusionfactor.com