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Student Learning Outcomes in Service-Learning:. The importance of quality reflection. Dwight E. Giles, Jr. October 9, 2002. The Feinstein Community Service Center, The Center for Teaching Excellence and Distance Learning Johnson & Wales University, Providence RI. Johnson & Wales University
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Student Learning Outcomes in Service-Learning: The importance of quality reflection
Dwight E. Giles, Jr.October 9, 2002 The Feinstein Community Service Center, The Center for Teaching Excellence and Distance Learning Johnson & Wales University, Providence RI
Johnson & Wales University Community Service Learning Program Objectives Participation in community service learning experiences should provide students with increased: ·Course-specific learning in a community setting, ·Understanding of the importance of personal integrity and ethical conduct, ·Sensitivity to issues of culture and diversity, Giles, Service-Learning Outcomes. JWU
Ability to identify community needs and resources, • Awareness of social responsibility and active citizenship, • Recognition of the value of using career skills to address community needs through civic engagement opportunities. Giles, Service-Learning Outcomes. JWU
Participation in community service learning experiences should provide community partners with increased: ·Exposure as students learn about the agency’s mission and activities, ·Assistance in meeting the agency’s immediate community needs. Giles, Service-Learning Outcomes. JWU
Participation in community service learning experiences should provide faculty with: ·Additional pedagogical tools to bring about greater learning outcomes for students in the classroom. Giles, Service-Learning Outcomes. JWU
Distinctions Among Community Experiences Recipient Beneficiary Provider Service Focus Learner Andrew Furco, 1996
Learning for: Profession Inquiry S_L Citizenship Giles, Service-Learning Outcomes. JWU
Central Claim “Service, combined with learning adds value to each and transforms both” Honnet and Poulsen, 1989 “Principles of Good Practice for Combining Service and Learning” Giles, Service-Learning Outcomes. JWU
What is Academic Learning? Fact Acquisition Giles, Service-Learning Outcomes. JWU
Academic Learning Application Understanding Inquiry Critical Thinking Social Problem Solving Giles, Service-Learning Outcomes. JWU
The Learning is In…. • Deeper Understanding of Subject Matter • Understanding Complexity of Problems • Applying Class Material to Real Problems • Specific Skills Needed in the Community • Knowledge about Community Agencies • Newfound Natural Curiosity about Issues Giles, Service-Learning Outcomes. JWU
The Learning is In…. • Connections to Personal Experience and People’s Lives • New Perspectives on Social Issues • Enhanced Problem Analysis Abilities • Increased Sense of Importance of Social Justice Giles, Service-Learning Outcomes. JWU
The Learning is In…. • Shift in Understanding of Locus of Problems • Greater Valuing of Public Policy • Personal Perspective Transformation • Cognitive Development (From Eyler & Giles, 1999. “Where is the Learning in Service-Learning?”) Giles, Service-Learning Outcomes. JWU
Program Quality Matters • Application of Content • Placement quality • Writing • Discussion • Community Voice • Diversity First Prize Giles, Service-Learning Outcomes. JWU
Connecting Theory and Practice “When you’re in a class...it’s all kinds of theory and ideas- it’s interesting but you don’t feel it. Once you’re in a situation where you’re actually working with the people you’re talking about in class- it makes it seem much more real and much more urgent to do something about..”-U. of Washington student Giles, Service-Learning Outcomes. JWU
Six Steps to a Service-Learning Course Giles, Service-Learning Outcomes. JWU
From, “Designing the Learning in Service-Learning: A faculty workbook” Dwight E. Giles, Jr & Janet Eyler. Forthcoming, Jossey-Bass. Giles, Service-Learning Outcomes. JWU
The Six Steps • Choose a Direction • Design & Assess Learning Objectives • Establish &Assess Community Partnerships • Create Reflective Learning Activities • Monitor and Evaluate the Course • Rejoice Review, Revise Giles, Service-Learning Outcomes. JWU
Step 1: Choose a Direction • Why Am I doing This? • What are my course goals? • What Experiences can I draw upon? • How BIG a start? Giles, Service-Learning Outcomes. JWU
Step 2:Design & Assess Learning Objectives • What Kinds of Learning? Knowledge? Skills? Understanding? Application? • Student Objectives? • Community Objectives • How Measured? Giles, Service-Learning Outcomes. JWU
Academic Learning Application Understanding Inquiry Critical Thinking Social Problem Solving Giles, Service-Learning Outcomes. JWU
Step 3: Establish & Assess Community Partnerships • The Three I Model (From Melinda Clarke) • Initiator(s) • Initiative • Impact Giles, Service-Learning Outcomes. JWU
Step 4: Create Reflective Learning Activities • Reflection-before, during & after Basic questions: • What • So What • Now What Link to Learning Objectives Basis of Assessment Giles, Service-Learning Outcomes. JWU
Service Learning Reflection Janet Eyler Vanderbilt University
Kolb’s Model of Learning WHAT? Concrete Experience Reflective Observation ACTION REFLECTION Active Experimentation Abstract Conceptualization NOW WHAT? SO WHAT?
Continuous Connected The Four C’s of Critical Reflection Challenging Contextualized Eyler, Giles & Schmiede, 1996. A Practitioner’s Guide to Reflection in Service-Learning.
Reflection Activity Matrix From Eyler, Giles & Schmiede, 1996
Reflection Map(From Janet Eyler, 2001) Giles, Service-Learning Outcomes. JWU
Reflection Map From: Eyler, J. (2001). Creating your reflection map. In M. Canada (Ed.) Service-learning: Practical advice and models. San Francisco: Jossey-Bass New Directions for Higher Education Series # 114, 35-43
Step 5:Monitor & Evaluate The Course • Return to your Objectives • Ongoing Assessments of Learning • Community Impacts • Assess products • Assess Reflection • Link to your own Scholarship Giles, Service-Learning Outcomes. JWU
Step 6:Rejoice, Review, Revise • Celebrate with Partners • Showcase Products & Publicize Achievements • Reflect on the course • ‘Next Time’ • Ongoing Partnerships Giles, Service-Learning Outcomes. JWU
Resource for Reflection A Practitioner’s Guide to Reflection in Service-Learning:Student Voices and Reflections. 1996. Janet Eyler, Dwight E. Giles, Jr. & Angela Schmiede. http://www.servicelearning.org/resources_tools/publications/index.php Giles, Service-Learning Outcomes. JWU