IT Consulting & IT Infrastructure - IHOBS

1. شﺮﻛةﻻاﺮﻜﻗﻼﻟﺎﻧرﺎﺌﻳاﻼﺧﺮﻣﻼﻠﻟﺎﻋشﺮﻛةﻻاﺮﻜﻗﻼﻟﺎﻧرﺎﺌﻳاﻼﺧﺮﻣﻼﻠﻟﺎﻋ Infinitive Horizon Business Services “It’s possible with us…” 2025 Year

2. Vision, Mission & Values Vision: IHOBS’svision is to be the leader in the business activities that are promoted by Saudi’s Vision 2030 by democratizing the best advisory to the Saudi/local businesses to flourish & grow multifold Mission: IHOBS, being led by the best industry practices & expertise, would like to become the preferred service partner, specialized in the field of Infotech, Fintech, InfraSecurity, Data Science, AI, ML, Organizational Governance and, Financial and Strategic Management Consultancy by leveraging the best of the breed technology, solutions that are futuristic and sustainable Values: Built on the core value system of trust, value-add & competence, empowering the organizations by making the absolute value realization from the value management perspective شﺮﻛةﻻاﺮﻜﻗﻼﻟﺎﻧرﺎﺌﻳاﻼﺧﺮﻣﻼﻠﻟﺎﻋ Infinitive Horizon Business Services Strictly Confidential (C) Year 2025 2

3. Business Activities IT INFRASTRUC T SERVICES One Stop Tech-Enabled Services Provider IHOBS’s goal is to be the preferred service partner differentiating the value-add factor from others. Full spectrum of services include Information Technology, Financial Technology, Infrastructure Management, Cyber Security, Cloud offerings, Telecommunication services, Advisory services driven by Data science and, Financial and Strategic Management Consultation and Advisory services. URE INFOTECH CYBER & HITECH INFRA & HOSTING BUSINESS ACTIVITIES DATA SCIENCE TELECOM SERVICES [AI, ML, DL] IT FINANCIAL & STRATEGIC MANAGEMEN T CONSULTING MANAGEMEN T CONSULTING & ADVISORY شﺮﻛةﻻاﺮﻜﻗﻼﻟﺎﻧرﺎﺌﻳاﻼﺧﺮﻣﻼﻠﻟﺎﻋ Infinitive Horizon Business Services Strictly Confidential (C) Year 2025 3

4. Proven 3-Step Problem Solving Approach Govern & Assess 3 v Establish the Systematic governance processes Monitor & Assess the process success periodically Evaluate the performance of organization based on data insights (KPIs, SLAs etc) Evaluate the benefits & establish the ROI Define & Establish Facts 1 v v v Acquire/Collect the data/facts from various source / systems /landscapes Standardize / Harmonize the datasets/facts using Industry- specific ISO standards & practices, bench-markings Establish the problem statements aligned with the facts Design the intelligent processes to address the challenges / problems discovered v v Explore & Implement Optimal Solution v 2 v Explore the feasible solutions to address the problems/challenges Transform the shortfalls into benefits by implementing the Best solution Establish the process driven approach Establish right stakeholders mapped with R&R with strategic objectives for various processes vEmpowerthe organization wi thegovernanceprinciples v v v v شﺮﻛةﻻاﺮﻜﻗﻼﻟﺎﻧرﺎﺌﻳاﻼﺧﺮﻣﻼﻠﻟﺎﻋ 4th Infinitive Horizon Business Services StrictlyConfidential(C) Year 2025

5. Services Offered in Information Technology Managed Cloud Services IT Managed Services Our IT managed services reduce your costs and enhance service quality by offloading all IT operations to our expert team, ensuring your infrastructure stays industry-leading while you focus We offer expert managed cloud services across major platforms (AWS, Azure, Google, Oracle), with a well-trained team ready to build new platforms and support your digital transformation. IT Infrastructure Services Our IT infrastructure services offer secure and efficient solutions to support your business operations. We prepare data room for optimised data management, structured cabling for reliable connectivity, and WAN/LAN switching to enhance network performance. Our IP telephony systems ensure cost- effective communication, while advanced firewalls and security devices protect your critical digital assets. on your core business. Managed Cybersecurity services IT Consulting Services Leverage IHOBS IT consulting expertise to develop a comprehensive IT strategy that improves your company's performance, scalability, and market competitiveness. Ensure your business is fully protected against the latest cybersecurity perils with IHOBS' expert monitoring and management of your data, security devices, tools, systems, and SaaS applications. Additionally, we assist our clients withCCC and CCC+certifications. InfinitiveHorizonBusinessServices شﺮﻛةﻻاﺮﻜﻗﻼﻟﺎﻧرﺎﺌﻳاﻼﺧﺮﻣﻼﻠﻟﺎﻋ Strictly Confidential (C) Year 2025 5

6. Services Offered in Information Technology Telecom B2B Connectivity Solutions DataManagement, Migration &Digital Governance Management Consultancy & Business Advisory Services As a trusted telecom system integrator, we deliver end-to- end connectivity solutions tailored for businesses – whether for branch networks or standalone requirements. Our offerings include Dedicated Internet Access (DIA), IP VPN, SIP Trunks, and more. By leveraging our strong partnerships with major telecom providers in Saudi Arabia – STC, Mobily, Zain, and Salam – we ensure reliable, high- performance solutions customized to your operational needs. InfinitiveHorizonBusinessServices Our AI-powered data management and digital governance solutions are designed to ensure accuracy, integrity, and compliance across your enterprise. From data cleansing and classification to policy-driven governance, our services enable seamless integration with leading ERP platforms such as SAP, Oracle, and Microsoft Dynamics. We help you transform your data into a strategic asset, ensuring it is secure, structured, and fully aligned with your organizational ا..رﻚﻗﻼﻟﺎﻧرﺎﺌﻳاﻼﺧﺮﻣsﻻalةoﺮﻛgش We provide strategic guidance to senior leadership on organizational strategy, governance, and operational efficiency, along with rehabilitation and restructuring of administrative, financial, and operational frameworks. Our services also include fintech solutions for digital transformation and outsourced marketing to drive brand growth and market expansion. ﻼﻠﻟﺎﻋ Strictly Confidential (C) Year 2025 6

7. Benefits of our IT Services Organizations can leverage managed IT to reduce in-house IT workload or fill gaps left by existing IT roles and skills. Managed IT services reduces in-house overhead, increases IT efficiency, and improves uptime management. With IHOBS’ comprehensive list of IT support services, you can fully focus on running your business while we take care of everything from IT infrastructure to management. As your managed service provider, our experienced team will act as your IT department, providing you with a set of selected services that fits your specific needs: üDedicated Account Manager and Team (Full-Time and/or Part-Time Employees) working exclusively for you üIT Infrastructure Health Monitoring (24/7/365) üPatch Management (Servers, Network Equipment, Workstations) üConsistent Reporting on all IT related activities on a monthly basis üQuarterly IT Infrastructure Review Meetings Yearü 202M5anagemشeﺮﻛnة tالoارfكقa اlلlلاIنTراﺊﻳVااeﻞﺧnﺮﻣd اoﻞﻠﻟrاsع Infinitive Horizon Business Services Strictly Confidential (C) 7

8. Benefits of our IT Managed Services ü Network Maintenance, Local and Cloud Backups Better management Efficiency Consideration of scalability and flexibility Support for VOIP Video Surveillance Support IT Consulting and Advisory ü of uptime Improved ü ü ü ü ü The best part? There are no hidden costs – our fixed monthly pricing means you will always know what you are paying for. With our Managed IT Services Package, you can rest easy knowing your technology is in good hands. شﺮﻛةﻻاﺮﻜﻗﻼﻟﺎﻧرﺎﺌﻳاﻼﺧﺮﻣﻼﻠﻟﺎﻋ Infinitive Horizon Business Services Strictly Confidential (C) Year 2025 8

9. Consulting Services Offered in Financial & Strategic Management Strategic Enhancement Transaction Advisory ü ü ü ü ü ü ü ü Intangible Assets, including Brand and Goodwill Valuations Fund Raising Advise on LBO’s and MBO’s Projections Modeling Consulting Services FinancialModeling& Structuring Governance and Risk Assessment Analyzing Financial and Administrative Regulations Developing and Reviewing Policies and Procedures Actuarial Consulting Shareholders Dispute Raexstr&ucLiontuerginagl CProomje Income Tax & GST Consultations KSA and UAE VAT Consultations KSA WHT (Withholding Tax) Consultations Facilitating AML (Anti-Money Laundering) and Anti- Corruption Law Consultations Arranging Legal Advises and Project Risk Analysis Stakeholder Consultation Credit Appraisals Risk and Compliance Services Financial and Budgeting Modeling Developing Business Strategies and Models Financial Forecasts and Mergers, Acquisitions&Spin- Offs JV’s and Alliances Investment Advisory Services Due Diligences Business Valuations ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü TResolut Business Support Services Company Formation in KSA Financial Accounting & Bookkeeping & Virtual CFO Implementing Standard Operating Procedures Regulatory Compliances Structuring Shareholders, Joint Ventures and Sales Purchase Agreements Auditing and Assurance Arranging Internal and External Audits Introducing Internal Control Models Facilitating Special Purpose and Forensic Audits and Reviews Accounting Opinion on Technical issues IFRS, Ind AS and US GAAP شﺮﻛةﻻاﺮﻜﻗ ﻼﻟﺎﻧرﺎﺌﻳاﻼﺧﺮﻣ ﻼﻠﻟﺎﻋ ü ü ü ü ü ü ü ü ü ü ü ü ü Litig Satrticitolyn CoSnfeidrevnitciael (sC) Infinitive Horizon Business Services Year 2025 9

10. Remote Support – Flow Chart 1. The User faces an issue and will contact the On-site Coordinator 2.The On-site Coordinator raises a request with the Off-site team, which consists of an Account Manager/On- Site Coordinator /Backend Support on Teams/WhatsApp Group dedicated to the Customer, and/or registers a ticket on the Support Request System. User 1/Location 1 Report/Request Support Over Teams/WhatsApp Group Analyze User 2/ Location 2 Resolve/Rectify Backend Support 3.The support team analyses the issue and allocates it internally to the respective Network /Security Admin/systems Admin, who will access the resources through Skype or a Microsoft Meeting to resolve or rectify the issue faced by the user. On Site Coordinator On-site Coordinator Network/Security Admin Systems Support Engineer Customer Account Manager User 3/ Location 3 User 4/Location 4 4.Once resolved, the case will be recorded in the log sheet, and an update will be sent to the On-site Coordinator. Report Record Log 5.The On-site Coordinator will verify with the user and the log and close the request. شﺮﻛةﻻاﺮﻜﻗﻼﻟﺎﻧرﺎﺌﻳاﻼﺧﺮﻣﻼﻠﻟﺎﻋ Infinitive Horizon Business Services StrictlyConfidential(C) Year 2025 10

11. IT Technical Support - General Service Levels Activity Description SLA 30-60 mins Take on initial telephone or email inquiries from users, Logging call / email activity. Manage help desk software or ticket system. Troubleshooting and managing simple software, hardware or network issues To analyze and review network statistics and improve quality of service measured from end user perspective. Carry out regular system health check to identify areas which can be improved proactivity and remediate Carry out controls and safeguards on the systems to avoid attacks, interference or malicious intrusion and protect the resources from such events. Managing the active directory and configuring policies, Creating DNS records and DHCP users as required for users and applications Backing up operating system files, enabling you to recover when a machine starts but you've lost system files and registry. Antivirus software needs regular updating and improvements because viruses and other malware are created every day. antivirus software updates to help ensure that you have protected your device from the latest threats. Managing Firewalls and configuring Policies to block traffic from outside of your organization and allow only approved traffic. Ensure we don’t have intrusions and keep firewall and IDS updated with Firmware , signatures and patches. Help Desk activity Network performance 30-60 mins System health check 30-60 mins System Security 30-60 mins ADS, DNS, DHCP Active Directory Services System state backup 30-60 mins 30-60 mins Anti-Virus Updates 30-60 mins Firewall and IDS 30-60 mins ﻼﻟﺎﻧرﺎﺌﻳاﻼﺧﺮﻣﻼﻠﻟﺎﻋ شﺮﻛةﻻاﺮﻜﻗ Infinitive Horizon Business Services StrictlyConfidential(C) Year 2025 11

12. IT Technical Support - Specific Service Levels -1 Activity Description SLA 30-60 mins Take on client or email inquiries from users and provide technical support to users. Manage desktop/laptop hardware and software issues. Assist with OS updates. Troubleshooting software, hardware or network port issues Desktop / Laptop Maintenance Service) To identify and resolve printer malfunction and hardware failures. Installing latest firmware's and replacing cartridges. Configuring printers for network access and local access Manage telephony systems which support Analog, digital and VOIP protocols. Installing phones, connecting to network, maintaining, troubleshooting communication issues. Managing Firewalls and configuring Policies Carry out controls and safeguards on the systems to avoid attacks, interference or malicious intrusion and protect the resources from such events. Deploying end point security/email gateway on central system and clients Installing configuring Wi-Fi gateways and access points, creating policies, mac security. Connecting Wi-Fi systems to extend range and creating SSID for different uses. Managing the gateways to secure login to guest and critical resources and protection from rouge entities 30-60 mins Multifunction Printers 30-60 mins Voice Systems and Telephones 30-60 mins Firewall + Endpoint + Email Gateway 30-60 mins Wi-Fi connectivity شﺮﻛةﻻاﺮﻜﻗﻼﻟﺎﻧرﺎﺌﻳاﻼﺧﺮﻣﻼﻠﻟﺎﻋ Infinitive Horizon Business Services Strictly Confidential (C) Year 2025 12

13. IT Technical Support - Specific Service Levels -2 Activity Description SLA Working with different protocols, likeIP Sec VPNor tunnelling protocols to ensure connectivity between Head quarters/central to each branch offices. Working with ISP’s and trouble shooting connectivity issues and opening tickets to ensure internet leased line uptime and SLA provided by vendor. 60-120mins Branch connectivity from HO Maintenance of the CCTV systems and ensuring the security and safety of the premises by making sure the systems are running 24/7. Archiving the footage if required depending on the criticality. Installing clients for users to monitor the premises. 60-120 mins CCTV – Maintenance and Service Configuring the access control devices and creating the users and providing access to genuine users. Collecting logs and analyzing the stats to ensure safe use. Providing logs to required personnel for attendance monitoring and other purposes 60-120 mins Access Control (Doors + Access Barrier ) Managing the storage and backup devices and ensuring regular and efficient data backup. Archiving the old back ups and implementing a process for data recovery form the backups. Proactivity maintain information on all the hardware and software using in the organization and maintain the version numbers and dates for expiry and renewals. To ensure systems are upgraded and updated accordingly Daily/Weekly/ Monthly/ Yearly Monthly/Yearly Storage and backup Hardware upgrades and expiry renewals شﺮﻛةﻻاﺮﻜﻗﻼﻟﺎﻧرﺎﺌﻳاﻼﺧﺮﻣﻼﻠﻟﺎﻋ Infinitive Horizon Business Services Strictly Confidential (C) Year 2025 13

14. Our Associate Companies Flair Advisory Services شﺮﻛةﻻاﺮﻜﻗﻼﻟﺎﻧرﺎﺌﻳاﻼﺧﺮﻣﻼﻠﻟﺎﻋ InfinitiveHorizon Business Services Strictly Year 2025 14 Confidential (C)

15. Company Registration # 4030506797 Address: Elite Business Center, Floor 2, Office 15, Building 8585, Prince Mutaib bin Abdulaziz Road, 3199, Al Rehab District, Jeddah 23345, Kingdom of Saudi Arabia. Contact: Nadeem Quadri Business Development Manager Email – Nadeem.Quadri@ihobs.world Mobile – +966 55 503 7969 Website – www.ihobs.world Contact: Amjad Syed Director of Operations Email – amjad.syed@ihobs.world Mobile – +966 55 112 7203 Website – www.ihobs.world Thank you شﺮﻛةﻻاﺮﻜﻗﻼﻟﺎﻧرﺎﺌﻳاﻼﺧﺮﻣﻼﻠﻟﺎﻋ Infinitive Horizon Business Services Strictly Confidential (C) Year 2025 15